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Rescooped by Nick Davies from Leadership Advice & Tips
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#Leadership Words to live by!

#Leadership Words to live by! | starting a business | Scoop.it

Via Cruise Line Class
Nick Davies's insight:

Not only handy with a swab and a bandage: 

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Cruise Line Class's curator insight, July 5, 2014 10:28 AM

When I read this quote today, I could not wait to share it.  I don't know if anyone has ever taken on the challenge of eliminating excuses all together; however, I can tell you it is not as easy as it sounds.


I challenged myself over a year ago to start removing words and habits that did not serve me.  I initially  thought that I rarely made excuses; however, when it was on my radar I started noticing that was not the case.


I would make comments to my kids like, I didn't get to that because....then I noticed that I was making excuses for everyone around me (my family, friends, etc.)


It took some time to re-wire my thoughts, words, and actions. 


So the challenge is this:  for those of you who have done this, what advice and lessons do you have to share?


For everyone else -- why not challenge yourself to eliminate excuses.  The huge benefit that I noticed is that I hold myself to higher standards and hold myself to be accountable for my actions and decisions.


Would love to hear your thoughts!


Until next time....PS - Live on Purpose!

Rescooped by Nick Davies from Business Improvement
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5 Ways to Turn Customer Complaints into Business Ideas

5 Ways to Turn Customer Complaints into Business Ideas | starting a business | Scoop.it

Via Daniel Watson
Nick Davies's insight:

Make a mistake, with a client but handle the aftermath well and you can gain a thoroughly loyal customer. I

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Daniel Watson's curator insight, June 30, 2014 9:04 AM


Customers determine the fate of every business, and business owners who pay scant attention to customer complaints, need to re-examine their approach for the long term good of their business


Businesses that not only effectively address customers problems, but  also delve deeper into what other needs the customer may have, can uncover new business ideas and opportunities.


This excellent article, suggests that business owners should see customer complaints as opportunities rather than problems, and it offers five ways that business owners can utilise customer complaints to uncover new business ideas.

joellemillery's curator insight, July 2, 2014 6:55 PM

that's what service means..

John Clinton's curator insight, July 3, 2014 12:35 AM

Interesting ideas.  It is good way to turn the negative tings into positive tings.  Complaints from customers may hide a new business or venture

Rescooped by Nick Davies from Business Brainpower with the Human Touch
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Top 7 Traits of Star Employees

Top 7 Traits of Star Employees | starting a business | Scoop.it

If you're on the hunt for a new position that will let you shine, practice demonstrating these top seven traits that CEOs look for in star employees.

 

Your resume can get you the interview. But these traits can get you hired:

1. Happiness

No one wants to work with an unhappy person. Negativity, unnecessary drama, and melancholy attitudes can bring the entire company down, so although your own personal happiness may not seem important when applying for a job, it most certainly is. Happiness also reflects your ability to tackle challenges without becoming discouraged. If you show the hiring CEO that you're a positive, mentally healthy person, your chances of becoming the company's next star employee will vastly improve.

 


Via The Learning Factor
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The Learning Factor's curator insight, July 3, 2014 6:59 PM

A resume will get them in the door. But what about their personality? Here's what you need to look for in a new hire.

Eric Chan Wei Chiang's curator insight, July 26, 2014 5:03 AM

These traits are somewhat similar to General Electric's 4E and 1P i.e. Energy, Energize, Edge, Execute and Passion.

 

Google prioritises four things: Leadership, Role-Related Knowledge, How You Think and Googleyness http://sco.lt/7t0twf

 

In general, companies want stars who are able to push their teams forward http://sco.lt/8kWByz

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Five quick tips to grow your small business

Five quick tips to grow your small business | starting a business | Scoop.it
Many business gurus will say that if your business is not growing then it's dying. Plenty of small-business owners would dispute that, especially given the recent state of the economy.
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