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10 Steps to Brilliant Social Customer Service [INFOGRAPHIC] | Social Media Today

10 Steps to Brilliant Social Customer Service [INFOGRAPHIC] | Social Media Today | Social Media | Scoop.it
RT @socialmedia2day: Almost 50% of #social media users have sent customer #service inquiries via social channels. http://t.co/mj3ZnNWnu6 @o…
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Responsibilities and Tasks of a Social Media Professional | Social Media Today

Responsibilities and Tasks of a Social Media Professional | Social Media Today | Social Media | Scoop.it
Many still believe that a the job of a social media professional is simply to tweet once in a while, upload pictures to Facebook or videos to YouTube… but it’s much more than that! I think this is something that must be talked about.
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Social Media

Social Media | Social Media | Scoop.it
Rock Social Media in 30 Minutes a Day (Rock Social Media in 30 Minutes Per Day! http://t.co/hRlqGNHsiU #socialmedia)
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