So cool to see what people are capable of with ServiceNow.  Don't like how something works?  Change it!  In this article on the ServiceNow Advanced Users Group, learn how to automatically redirect users appropriately to either the standard or CMS views.  Super easy and super cool to adapt ServiceNow to make it work exactly the way you want.  Thanks to Shane Brazeal and Peter Oneppo of Fruition Partners for this great tip and all they do for the ServiceNow family.