Service Design
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“Both The Experience Economy and Experience Design argue that a product or service is designed, sold, and used differently than an experience.”

“Both The Experience Economy and Experience Design argue that a product or service is designed, sold, and used differently than an experience.” | Service Design | Scoop.it
“From Why We Fail by Victor Lombardi (“Both The Experience Economy and Experience Design argue that a product or service is designed, sold,…” http://t.co/rYebjWhrm1 via @Readmill)...”
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Design Thinking Infographic

Design Thinking Infographic | Service Design | Scoop.it
“Design thinking process Info graphic : Stages 1 - 7 Infographic of the stages of design thinking. Stage 1. Define - The Brief, establishing what the problem is. Stage 2. Research -Collecting prima...”
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World Class Leadership Skills

World Class Leadership Skills | Service Design | Scoop.it
“The Sterling Silver Cord”
The “Sterling Silver Cord” is the vital connection between the ability to think and operate strategically, and the ability to demonstrate execution at the practical level.

Via Thomas Faltin
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A Colorful Approach to Addiction Recovery | SMART Recovery®

A Colorful Approach to Addiction Recovery | SMART Recovery® | Service Design | Scoop.it
#Creativity & #inspiration are great tools to aid #addiction #recovery. They can being in #treatment with #art http://t.co/oDXUiHJFYn
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Design Thinking – 10 Ideas for Creating a Design Culture | blur Design

Design Thinking – 10 Ideas for Creating a Design Culture | blur Design | Service Design | Scoop.it
“Having the right culture can help you break down problems and bring your designs to the next level.”
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Why Service Design should be more like Architecture - Livework

Why Service Design should be more like Architecture - Livework | Service Design | Scoop.it
One of the recurring problems with the design of services is that they mostly only get thought of when it’s too late.
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Why freelancers should refocus on digital marketing skills - Real Business

Why freelancers should refocus on digital marketing skills - Real Business | Service Design | Scoop.it
Why freelancers should refocus on digital marketing skills
Real Business
UK employers seeking digital marketing freelancers grew by an impressive 79 per cent between 2012 and 2013, according to Elance research.

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The Buying Experience: 10 Ways for Sales to Deliver What Your Buyer Wants

The Buying Experience: 10 Ways for Sales to Deliver What Your Buyer Wants | Service Design | Scoop.it
What we have here is the transcript from the webinar: “10 Ways Sales Can Deliver a Great Buying Experience” featuring Scott Albro, CEO of TOPO moderated by Megan Toohey, Digital Content Manager of AG Salesworks.

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