Service Design
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Why is Service Design important to Customer Experience? - Klarity Group

Why is Service Design important to Customer Experience? - Klarity Group | Service Design | Scoop.it
A great article on how Service Design and Customer Experience are equally important and how it drives growth to an organization offering products and/or services. (RT @klaritygroup1: Why is Service Design important to Customer Experience?
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Scooped by Akio Yoshihashi
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Service Design: Recommended Reading for Service Designers

Service Design: Recommended Reading for Service Designers | Service Design | Scoop.it
Service Design: Recommended Reading for Service Designers http://t.co/J1Dlob00Nf #servicedesign
Akio Yoshihashi's insight:

日本語版が出ました。

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