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Rescooped by Amie Walton from Airline Passenger Experience
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HKIA trialling beacon-based mobile wayfinding

HKIA trialling beacon-based mobile wayfinding | AIR & Travel | Scoop.it
The following article was published by Future Travel Experience
Fifty beacons have been installed in Hong Kong International Airport’s Terminal 1 to provide passengers with interactive maps and bespoke directions.

Via Mark Watts
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Rescooped by Amie Walton from The Insight Files
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Evolution of the passenger on-board experience

Evolution of the passenger on-board experience | AIR & Travel | Scoop.it

SITA On Air has looked at the history of the passenger experience via air to illustrate where the sector has come from, and what is expected of it by passengers in 2016. Increasingly, passengers expect their own back-seat in-flight entertainment system, with movies-on-demand and, more recently, internet access. The connection between passenger and airline is in prime position for even further development as travellers bring their own devices and expect carriers to engage with them through the most convenient channel. Find out more.


Via Tourism Australia
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