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Kroger Launches Voice-Assistant Ordering for Grocery Ecommerce

Kroger Launches Voice-Assistant Ordering for Grocery Ecommerce | Self Service | Scoop.it
Mega-grocer teams with Google Assistant for contextual commerce
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You're Going To Use That Self-Checkout Machine Whether You Like It Or Not

You're Going To Use That Self-Checkout Machine Whether You Like It Or Not | Self Service | Scoop.it
We may not realize it, but retailers are conditioning us to be our own cashiers.
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At ATA18, Telemedicine Moves From a Possibility to a Necessity

At ATA18, Telemedicine Moves From a Possibility to a Necessity | Self Service | Scoop.it
As ATA18 kicks into gear, the telemedicine industry is asking its members to start getting serious about making telehealth a standard of care.
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Telemedicine robot enables physician consultations in multiple locations

Telemedicine robot enables physician consultations in multiple locations | Self Service | Scoop.it
Miramont Family Medicine, a group practice in Fort Collins, Colorado, has four offices with staff and patients in each location. For physicians, finding the time to be physically present where and when they are needed can be difficult.
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Self-Service Technology for Golf Courses in Denmark

Self-Service Technology for Golf Courses in Denmark | Self Service | Scoop.it
Installed on golf courses in Denmark, the 46’’ PLASMV self-service kiosk for outdoor has been customized and integrates different components such as pinpad, contactless, card reader, scanner, RFID reader and ticket printer.
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Telehealth, Telemedicine Reimbursement Score Big in New Budget Deal

Telehealth, Telemedicine Reimbursement Score Big in New Budget Deal | Self Service | Scoop.it
The new budget deal signed into law by President Bush includes several provisions to improve Medicare reimbursement of telehealth and telemedicine.
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NBA Store Unveils Self-Service Lockers For Online Orders

NBA Store Unveils Self-Service Lockers For Online Orders | Self Service | Scoop.it
Apex Order Pick-Up Technologies, which makes self-service kiosks for a number of clients in the foodservice and retail industries, has announced a pick-up program for online purchases made at the NBA Store.
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Between Walmart and Kroger, 500 stores are about to ditch cashiers

Between Walmart and Kroger, 500 stores are about to ditch cashiers | Self Service | Scoop.it
Retailers are giving more consumers the option to shop without interacting with a cashier.
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QLess Helps Brick-And-Mortar Retailers Turn the Tide Against Slumping Sales

QLess Helps Brick-And-Mortar Retailers Turn the Tide Against Slumping Sales | Self Service | Scoop.it
QLess Helps Brick-And-Mortar Retailers Turn the Tide Against Slumping Sales
Craig Allen Keefner's insight:

With intense competition from e-commerce, brick-and-mortar retailers have to offer a compelling reason to visit their stores beyond the product itself. Successful stores need to take the consumer experience seriously.

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Top 10 Chinese Unmanned Stores in 2017

Top 10 Chinese Unmanned Stores in 2017 | Self Service | Scoop.it
This post comes courtesy of our content partners at TechNode.Amazon Go, the cashierless store design announced in late 2016, coincided with a flurry of Chinese tech companies to create their own versions of unmanned stores. For them, 2017 been a fruitful year in developing their solutions tailored for Chinese consumers as well as in educating the market.
Craig Allen Keefner's insight:

China is moving fast to use self-service technology as evidenced in nice write-up of top "unmanned stores" article.

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Walgreens partners with NewYork-Presbyterian to offer in-store telemedicine

Walgreens partners with NewYork-Presbyterian to offer in-store telemedicine | Self Service | Scoop.it
Walgreens is now offering access to NewYork-Presbyterian emergency physicians through its in-store medical kiosks. CVS has done the same with the Cleveland Clinic.
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Google brings local lead generation to Google Assistant and Google Home

Google brings local lead generation to Google Assistant and Google Home | Self Service | Scoop.it
The company taps HomeAdvisor and Porch to provide local contractors through a multistep voice-driven interaction.
Craig Allen Keefner's insight:

As easy as asking Google now.

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'Drive-by' lawsuits under disabilities statute costing economy

'Drive-by' lawsuits under disabilities statute costing economy | Self Service | Scoop.it
New legislation requires that attorneys give notice to business owners before a lawsuit is filed.
Craig Allen Keefner's insight:

In the House of Representatives, a bipartisan bill has passed the House Judiciary Committee and awaits action by the House. This legislation requires that attorneys give notice to business owners before a lawsuit is filed. If the ADA problems — inaccessible bathrooms, parking lots, ramps, etc. — are not fixed within 120 days, the lawsuit proceeds. 

But, if the business fixes the problems, a lawsuit would be moot. This would be a true win-win for everyone — other than the trial attorneys. In fact, some plaintiffs from ADA drive-by lawsuits are actually suing their supposed attorneys because they were deceived about the nature of the lawsuits filed.

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In the City, Apps Help and Hinder Disability

In the City, Apps Help and Hinder Disability | Self Service | Scoop.it
A new breed of accessibility apps can make life easier for people with disabilities. They can also make it harder.
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A new breed of accessibility apps can make life easier for people with disabilities. They can also make it harder.

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More High-Touch Than High-Tech, Providers Show Up at Seniors’ Front Doors

More High-Touch Than High-Tech, Providers Show Up at Seniors’ Front Doors | Self Service | Scoop.it
Health systems across the country are struggling to deal with two powerful trends whose convergence will change the health care system in profound ways: a population of seniors that is growing rapidly and a shrinking supply of doctors. Many organizations are exploring a mix of old-fashioned house calls and high-tech.
Craig Allen Keefner's insight:

Excerpt: Patients who get signed up with Landmark are instead taken care of by a team of clinicians set up in what Mancuso calls a pod structure. Each pod manages 450 patients with one doctor, one nurse practitioner or physician’s assistant, one nurse care manager, and one care coordinator. There’s also an “ambassador” who connects closely with patients and helps them schedule visits. Social workers, psychiatrists, and pharmacists are shared across multiple pods.

 

Each team can handle a great deal of the medical, social, and emotional needs of their patients, visiting them for regular and urgent care and getting to know them in the comfort of their own home. For a group of new patients in the first year in the program, there were 40% fewer emergency room visits and 35% fewer hospitalizations, Mancuso said. The number of specialists each patient saw also declined, he said.

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Epic Systems and MEDITECH Rise Atop Black Book 2018 Survey of Inpatient EHR Client Satisfaction

Epic Systems and MEDITECH Rise Atop Black Book 2018 Survey of Inpatient EHR Client Satisfaction | Self Service | Scoop.it
TAMPA, Fla., April 20, 2018 /PRNewswire/ -- Epic Systems and MEDITECH Rise Atop Black Book 2018 Survey of Inpatient EHR Client Satisfaction Joinin
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AMD Global Telemedicine Announces Direct-to-Consumer Telehealth Platform for Healthcare Providers | Business Wire

AMD Global Telemedicine Announces Direct-to-Consumer Telehealth Platform for Healthcare Providers | Business Wire | Self Service | Scoop.it
OnDemand Visit telehealth platform allows healthcare organizations to expand their service offerings and engage patients in a convenient way
Craig Allen Keefner's insight:

In health news, onDemand for consumers announced in telehealth. Smart company.

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Two Healthcare Systems Use Telehealth Kiosks to Expand Reach

Two Healthcare Systems Use Telehealth Kiosks to Expand Reach | Self Service | Scoop.it
Within just a few weeks of each other, NewYork-Presbyterian and BayCare Health System each announced new telehealth kiosk programs with Walgreens and Publix, respectively.
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Voice assistants set to revolutionize commerce and become a dominant mode of consumer interaction in the next three years – Capgemini Worldwide

The research found that today around a quarter (24%) of respondents would rather use a voice assistant than a website. However, in the next three years, this figure will rise to 40%. Close to a third – 31% – said they will prefer a voice assistant interaction to visiting a shop or a bank branch, compared to 20% today.
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MoneyGram opens office in Brussels

MoneyGram opens office in Brussels | Self Service | Scoop.it

BRUSSELS, Jan 13 ― The US money-transfer company MoneyGram International Inc confirmed yesterday that it had opened an office in Brussels and National Bank of Belgium had granted it licence as a | Money | Malay Mail Online
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Introducing "FACE" the AI Kiosk

Introducing FACE by The Cali Group www.caliburger.com Directed by Ashley Avis a Winterstone Pictures production | www.winterstonepictures.com
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In Kiosk ADA News - U.S. Access Board Meeting

In Kiosk ADA News - U.S. Access Board Meeting | Self Service | Scoop.it
Kiosk Industry Group Association Quarterly News - Washington, D.C., Meeting with Access Board and Summit Research Report on Self-Checkout
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More self-service kiosks at T1 in automation drive

More self-service kiosks at T1 in automation drive | Self Service | Scoop.it
HUMAN INTERACTION PREFERRED. Read more at straitstimes.com.
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Public outcry causes Google to rethink banning powerful “accessibility” apps

Public outcry causes Google to rethink banning powerful “accessibility” apps | Self Service | Scoop.it
Google to consider "responsible and innovative" uses of the accessibility APIs.
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More than half of executives plan to grow their telehealth program, creating an ‘Amazon effect’ in healthcare | FierceHealthcare

More than half of executives plan to grow their telehealth program, creating an ‘Amazon effect’ in healthcare | FierceHealthcare | Self Service | Scoop.it
More than three-quarters of hospitals offer telemedicine and more than half are looking to expand, according to a new survey by Foley & Lardner. Attorney Nathaniel Lacktman says hospitals have started to realize telehealth is necessary to keep pace with competitors, and some are even exploring opportunities abroad.
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