Roadblocks Conquered!
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Roadblocks Conquered!
We've been in the market for two years now, and frankly things haven't really move the way we envisioned them to years ago. The online market is a competitive environment and suffice is it to say that we haven't really found our footing yet. Days ago we've blogged about the hardships we've been through trying to takeoff. The endless nights we spent trying to keep our spirits afloat despite numerous setbacks and the long hours we spent toiling just so we can finally show some semblance of achievement. Baby Steps =========== We've finally got our groove back. We are very happy and excited to share that now, things have moved and boy how they've moved! We started with an overhaul of our online look and feel. We've replaced our dated look with something that's fresh, new and exciting. In a few days, we'll be unveiling our new look, bolder, bigger and better that before. We hope that the significant work we've completed will help strengthen our commitment and dedication to deliver Fast, Easy and Reliable service to all of our valued clients. Digging Deeper ============== Once we're done with the website design, we proceeded with managing and organizing our online catalogue. We initially started indexing our hopelessly cluttered product into their respective department. In our mind, we wanted to make sure your time is spent wisely by eliminating the need to go through digging the product you want to order. We took additional care in re-tooling the search functionality so it shows products related to your search query. Once we've successfully done that, we took things further by reviewing all our existing consumable items and medical supplies, even the medical equipment we carry. We added new products, removed several old ones and updated our product listings. Our last step was to look into our current delivery and shipments process. We added an additional layer of security by getting our online shop verified through rapidSSL. Now, valued shoppers will have one less major issue to worry about. With a more secured website, we can confidently claim that information as well as transactions entered and completed into the website are 100% protected and secured. Social network Awareness ========================== We plan to establish a stronger social networking presence by exerting a more active effort to connect with potential customers through facebook and twitter. We hope to make a wider SNS reach to generate more awareness about our business and the products we offer. Check out and join our growing community in facebook by liking our fanpage: www.facebook.com/livshop_online or by following us on twitter @livshop_online. Feedback Matters ================= We added seperate email addresses to specifically take care of our customers. Take a look at both of them: cs@livshop.com.au: for product queries and customer service support and sales@livshop.com.au: for buying queries, checkout issues and for other after-sales concern. We look forward to reading feedback from both old and new clients and hope that the special emails we assigned for two of your most important concerns will help us provide our needed assistance quickly and in real-time. Last Words ========== We're pretty confident we've done a lot of improvement to our website. The real test however remains with how well this improvements sit with our clients. Livshop is still a work in progress and we will only get better with time. Cheers!
Curated by Arnel Bautista
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