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Rebranded Kadabra Deploys Kiosk That’s Basically an Amazon Locker for Food

Rebranded Kadabra Deploys Kiosk That’s Basically an Amazon Locker for Food | Retail Automation Systems | Scoop.it
Sometimes it’s just easier to let people come to you. That seems to be the thinking as Kadabra (previously Veebie) debuts the second generation prototype of its cubby-filled kiosk. Unlike the…
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“It’s much more sophisticated than our first prototype,” said Sperry. “It’s a fully functional IoT device that can operate without an attendant and is also refrigerated.”

By taking mobility off the table, Perry’s team was able to focus on making a more capable kiosk system that seems almost akin to an Amazon Locker for food. With the new kiosk system, a consumer can order food from local restaurants and have it delivered to the kiosk and then unlock a cubby with their phone. And because the new system is refrigerated, food can be placed into a cubby (called pods) for a much longer period of time.

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The "Artisan" Robot Baker Improves Productivity

The "Artisan" Robot Baker Improves Productivity | Retail Automation Systems | Scoop.it
Some types of “artisan” bread, for example Italian bread loaves, are first proofed in an oven to cause the dough to rise and then are “scored” on top to create a split in the dough that when baked adds a pleasing crunchiness to the bread.  Scoring has been done by a baker with a knife, …
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McDonald's, KFC, Panera, and more fast food chains that employ robots

McDonald's, KFC, Panera, and more fast food chains that employ robots | Retail Automation Systems | Scoop.it
McDonald's, KFC, Panera, and other fast food joints already have robot employees. Experts say that this automation won't replace human workers. Instead, they say the bots fill a major labor gap in food service.
Craig Allen Keefner's insight:

The restaurants report that kiosks have also helped both chains expand their delivery. Take-out, Delivery, drive-thru, catering, and other off-premise orders now comprise 62% of Panera's business— an important new source of revenue, as Business Insider's Taylor previously reported.

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#RBTE 2018 Video Interview: Graeme Derby, MD UK of Pyramid Computer

#RBTE 2018 Video Interview: Graeme Derby, MD UK of Pyramid Computer | Retail Automation Systems | Scoop.it
Essential Retail chats to Pyramid Computer about the digitisation of the hospitality industry.
Craig Allen Keefner's insight:

Nice interview with Graeme Derby of Pyramid in UK discussing restaurants and adapting to customers.

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Why Nordstrom Is Betting on High-Touch Tech

Why Nordstrom Is Betting on High-Touch Tech | Retail Automation Systems | Scoop.it
No department-store chain has embraced technology more aggressively. But will tech help Nordstrom avoid the slump in higher-end retail?
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the 47,000-square-foot emporium is also a sophisticated shopping-tech laboratory—one of several where Nordstrom is urgently experimenting with ways to make upscale, high-touch retail more competitive in an e-commerce-driven era. The mazelike layout, spread over three floors, showcases subtle but important technological enhancements. Some are super-practical—such as self-service bins where shoppers can drop off returns (including online purchases) and get credit almost immediately. Others have a wow factor: In the suits section, customers can see how bespoke jackets would look on life-size avatars of themselves, projected on screens, a digital take on the adage, “Measure twice, cut once.” And yet others pamper you: If you’ve “reserved” a product online to try on before you buy, there’ll be a fitting room waiting for you—with your name on the door.

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Retailers Opt for Holistic Data Management to Create Best Shopping Experience for Their Customers

Retailers Opt for Holistic Data Management to Create Best Shopping Experience for Their Customers | Retail Automation Systems | Scoop.it

Retail chains, across the globe, capture enormous amount of data, on daily basis, providing them with excellent opportunities to understand the pulse of the market and acquire valuable insights. Applying these data-driven methods, retailers can create the best shopping experience for their customers.

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Microsoft puts kiosks in Canadian Best Buys | FierceRetail

Microsoft puts kiosks in Canadian Best Buys | FierceRetail | Retail Automation Systems | Scoop.it
Shoppers in eight Canadian Best Buys can now learn about and test products through Microsoft kiosks. In partnership with Advanced, the kiosks highlight Microsoft's most popular software and hardware products and feature motion-activated ads, tutors and demonstrations. 
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AMD Global Telemedicine Announces Direct-to-Consumer Telehealth Platform for Healthcare Providers | Business Wire

AMD Global Telemedicine Announces Direct-to-Consumer Telehealth Platform for Healthcare Providers | Business Wire | Retail Automation Systems | Scoop.it
OnDemand Visit telehealth platform allows healthcare organizations to expand their service offerings and engage patients in a convenient way
Craig Allen Keefner's insight:

In health news, onDemand for consumers announced in telehealth. Smart company.

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Barcoding 101 - How To Create Barcodes for Inventory | Best Inventory Management Software for Small Businesses

Barcoding 101 - How To Create Barcodes for Inventory | Best Inventory Management Software for Small Businesses | Retail Automation Systems | Scoop.it
The rate of generating revenue from your business is directly proportional to the efficiency of your Inventory management System. This article throws light on one of the vital components of a reliable inventory management system – Barcodes. Barcodes are the latest and most efficient way to keep track of your inventory. It makes your day-to-day
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How Retail Video Analytics Enhances Customer Experience | Product Engineering Blog | Video Analytics Blog | eInfochips

How Retail Video Analytics Enhances Customer Experience | Product Engineering Blog | Video Analytics Blog | eInfochips | Retail Automation Systems | Scoop.it
Find out how video analytics help in enhancing customer experience of your retail store.
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Kiosks Enhance C-Store Offerings

Kiosks Enhance C-Store Offerings | Retail Automation Systems | Scoop.it
Digital kiosks are providing retailers the ability to provide a wider range of services. By Erin Del Conte, Senior Editor As disruption across channels continues, due to Amazon’s on-going innovation, changing consumer demands and rapidly developing technologies, many channels are turning to kiosks to manage labor
Craig Allen Keefner's insight:

While c-stores have been in the touchscreen food-ordering kiosk game for more than a decade, it is by far the quick-service restaurant industry that is currently leading the charge into the future with food kiosks. Wendy’s embarked on plans to install self-ordering kiosks in about 1,000 of its U.S. franchises at the end of 2017. In January 2018, McDonald’s confirmed plans to add touchscreen ordering kiosks to half of its U.S. restaurants by the end of 2018.

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City Market betting on new Scan, Bag, Go system to save customers time | SkyHiNews.com

City Market betting on new Scan, Bag, Go system to save customers time | SkyHiNews.com | Retail Automation Systems | Scoop.it
If you walk into Granby’s City Market in coming days you will notice a large new kiosk just past the store’s interior doors and a series of signs reading
Craig Allen Keefner's insight:

If you walk into Granby's City Market in coming days you will notice a new kiosk just past the store's interior doors and a series of signs reading "Scan, Bag, Go."

Both the kiosk and the signs are part of a new shopping and payment system being set up at City Market and King Soopers stores across the nation. Granby's City Market is one of 34 stores in Colorado where the new technology is being introduced this spring. Adam Williamson, corporate spokesman for City Market, said the Granby Scan, Bag, Go system is set to go operational on April 19.

"The one commodity that everyone wants is time," Williamson said. "Once you are comfortable with this system the simplicity is nice. You scan as you go, bag as you go, and pay through either the app, if you have it set up, or pay through self checkout."

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Inside Amazon Go, a Store of the Future - The New York Times

Inside Amazon Go, a Store of the Future - The New York Times | Retail Automation Systems | Scoop.it
The technology inside Amazon’s new convenience store, opening Monday in downtown Seattle, enables a shopping experience like no other — including no checkout lines.
Craig Allen Keefner's insight:

A big unanswered question is where Amazon plans to take the technology. It won’t say whether it plans to open more Amazon Go stores, or leave this as a one-of-a-kind novelty. A more intriguing possibility is that it could use the technology inside Whole Foods stores, though Ms. Puerini said Amazon has “no plans” to do so.

 

There’s even speculation that Amazon could sell the system to other retailers, much as it sells its cloud computing services to other companies. For now, visitors to Amazon Go may want to watch their purchases: Without a register staring them in the face at checkout, it’s easy to overspend.

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Four Providers of Smart City Kiosks Named IDC Innovators | Business Wire

Four Providers of Smart City Kiosks Named IDC Innovators | Business Wire | Retail Automation Systems | Scoop.it
A new IDC Innovators report profiles four providers that are considered key emerging vendors in the Smart City kiosks market.
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FRAMINGHAM, Mass.--(BUSINESS WIRE)--International Data Corporation (IDC) today published an IDC Innovators report profiling four providers that are considered key emerging vendors in the Smart City kiosks market. The four companies named as IDC Innovators are CIVIQ Smartscapes, Smart City Media, SmartLINK, and Soofa.

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Predictive Analytics, As Your Customers Already Live in Future  

Predictive Analytics, As Your Customers Already Live in Future   | Retail Automation Systems | Scoop.it

Retailers have been apt at using data to make predictions, like using sales from previous years to estimate next year’s inventory, forecast sales – average cart size and items most often purchased together etc. But today predictive analytics means much more than that.

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Photos: Restaurant with robot kitchen opens in Boston

Photos: Restaurant with robot kitchen opens in Boston | Retail Automation Systems | Scoop.it
BOSTON -- The world’s first restaurant with a robotic kitchen that cooks complex meals has opened. Spyce's automated kitchen has seven cooking woks able to serve up to 200 meals an hour.The Boston eatery's menu is based on a half-dozen bowls with flavors t
Craig Allen Keefner's insight:

200 meals an hour is max rate.  Is average restaurant 60 customers and 20 tables. Turnover is 30 minutes?  120 customers?

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Private equity bosses took $200m out of Toys R Us and crashed the company, lifetime employees got $0 in severance /

Private equity bosses took $200m out of Toys R Us and crashed the company, lifetime employees got $0 in severance / | Retail Automation Systems | Scoop.it
Private equity bosses took $200m out of Toys R Us and crashed the company, lifetime employees got $0 in severance
Craig Allen Keefner's insight:

Comments:  They deserve it. Toys r Us and toys.com lowballed the US toy market to sub-zero margins. I was doing contract work at the time with M.W. Kasch, the largest toy wholesaler in the USA, and these guys were selling below cost to capture market share. They lowered margins to zero, then died.

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Typical behavior of "category killers" in the pre-Amazon days. They assumed they could corner the market on select categories, not realizing more-efficient online operations would displace them, especially if they operated warehouse-sized stores and were heavily leveraged.

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Walmart drops mobile Scan & Go checkout

Walmart drops mobile Scan & Go checkout | Retail Automation Systems | Scoop.it
Walmart is finding it harder than it may have originally anticipated to convince customers to adopt new tech and engage with the retailer through digital and mobile platforms. While consumers are drawn to convenient shopping experiences, many didn't see the value of doing more work while browsing when they could easily hand off tasks like bagging and scanning to trained cashiers at checkout.
Craig Allen Keefner's insight:

Walmart is finding it harder than it may have originally anticipated to convince customers to adopt new tech and engage with the retailer through digital and mobile platforms. While consumers are drawn to convenient shopping experiences, many didn't see the value of doing more work while browsing when they could easily hand off tasks like bagging and scanning to trained cashiers at checkout.

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Power Through The Retail Slump With This Brand New Benchmarking Tool

Power Through The Retail Slump With This Brand New Benchmarking Tool | Retail Automation Systems | Scoop.it

The table below shows five mass market fashion retailers in UK. It also plots the number of items with stripes per retailer according to price point.

 

This comparison shows that Zalando UK sells the greatest number of items with stripes, ranging from £0 to £799.99. Also, the £10 to £49.99 price point is the most popular for Zalando UK, ASOS and Debenhams. We can easily see the most popular price points for striped apparel among these five retailers is £10 to £49.99, followed by £50 to £99.99.

 

Similarly, you can can benefit from Relationship Charts when making decisions on your own assortment and pricing strategies.

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The rise of the machine: Stores and restaurants turn to self-service kiosks –

The rise of the machine: Stores and restaurants turn to self-service kiosks – | Retail Automation Systems | Scoop.it
Self-service kiosks at McDonalds restaurants are part of a national trend toward automation at stores and restaurants driven by tech-savvy consumers and the ri…
Craig Allen Keefner's insight:

Net increase in jobs. US-built machines with US-steel and US-supported. Biggest error is McD likely didnt upgrade kitchen capacity first (or train the workers on new tech). Too many orders too fast equals longer wait time.  This actually increases "human touch" with employees in concierge-mode much like assistants at grocery self-checkout.

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Amazon and Best Buy go in on smart Fire TV deal

Amazon and Best Buy go in on smart Fire TV deal | Retail Automation Systems | Scoop.it
Best Buy will begin selling more than ten 4K and HD Fire TV Edition televisions models from Insignia, Best Buy’s in-house brand, and Toshiba.
Craig Allen Keefner's insight:

A physical store is more important for new or complex technology that requires an explanation for consumers to really "get" enough to buy. The Fire TV edition TVs lend themselves to exactly what Best Buy offers – a trained staff that can run devices through their paces, giving would-be buyers the kinds of hands-on demonstrations that sell the items. 

 

“Amazon gets all this credit and buzz about how innovative and disruptive it is, but the fact is that until its acquisition of Whole Foods, it was a single channel operator. True scale is no longer achieved in a single channel,” said Carol Spieckerman, a retail analyst with Spieckerman Retail.

 

That's especially important for Fire TV because it's an Amazon product that hasn’t always found its way. 

 

“If you go on Amazon.com and you look at reviews of Fire-TV, there are often over 1,000 questions that people ask about connectivity, about compatability. The Best Buy staff can help smooth those friction points and generate sales,” said Spieckerman.

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Webinar: Uncover The Impact Of Artificial Intelligence In Consumer Goods and Related Industries

Webinar: Uncover The Impact Of Artificial Intelligence In Consumer Goods and Related Industries | Retail Automation Systems | Scoop.it

Join the free Webinar: Uncover The Impact Of Artificial Intelligence In Consumer Goods and Related Industries - Acuvate. Register now: https://acuvate.com/webinar/uncover-impact-artificial-intelligence-cpg-business/

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6 Startups Selling Retail Automation Solutions with AI

6 Startups Selling Retail Automation Solutions with AI | Retail Automation Systems | Scoop.it
Amazon recently showcased the use of AI for retail automation. Startups are developing similar tech to turn retail jobs over to the machines. 6 AI startups.
Craig Allen Keefner's insight:

Earlier this year, autonomous retail store Amazon Go opened to much fanfare, which just goes to show you how much we love buying isht. Every organization on the planet—even the 24-hour Elon Musk show known as Futurism—covered the event as if it were a visit by the pope. Headlines declared that the store of the future is here—and then promptly chased after the next squirrel. We’ve been watching the evolution of retail automation for a while now, so as the store went live in Seattle, we wrote about 11 Examples of Grocery Store Technology that will enable the grocery stores of the future. While Amazon Go is probably the most advanced convenience store on the planet, it’s far from being the only one ushering in the era of retail automation – where self-checkout is replaced by no checkout at all. 

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Braum’s Ice Cream & Dairy Chooses NovaDine to Launch Digital & Kiosk Ordering

Braum’s Ice Cream & Dairy Chooses NovaDine to Launch Digital & Kiosk Ordering | Retail Automation Systems | Scoop.it
Raleigh, NC (PRWEB) April 11, 2018 -- NovaDine, an online ordering software solution for the restaurant industry, has been selected as the digital ordering
Craig Allen Keefner's insight:

NovaDine, an online ordering software solution for the restaurant industry, has been selected as the digital ordering partner/system for Braum’s Ice Cream & Dairy Stores.

 

Oklahoma City-based Braum’s plans to pilot the new service this summer. The service will then be rolled out to the 280 locations that offer three stores in one – a grill, an old-fashioned soda fountain and a fresh market grocery.

 

“We want to make sure that our customers are presented with a platform that is easy to use, quick and efficient,” said Bill Ricks, Vice President at Braum’s. “After extensive research in the online ordering market we found NovaDine’s features and POS integration to be unmatched in the industry. We reached out to their clients and they had nothing but positive things to say about the company. Then we actually began the conversation about initiating this project and were completely blown away by their knowledge and ability to make our vision come to life.” 

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Retailers Race Against Amazon to Automate Stores - The New York Times

Retailers Race Against Amazon to Automate Stores - The New York Times | Retail Automation Systems | Scoop.it
The opening of Amazon Go was alarming for many retailers, who saw a sudden willingness by Amazon to wield its power in new ways.
Craig Allen Keefner's insight:

Companies are testing robots that help keep shelves stocked, as well as apps that let shoppers ring up items with a smartphone. High-tech systems like the one used by Amazon Go completely automate the checkout process. China, which has its own ambitious e-commerce companies, is emerging as an especially fertile place for these retail experiments.

 

If they succeed, these new technologies could add further uncertainty to the retail work force, which is already in flux because of the growth of online shopping. An analysis last year by the World Economic Forum said 30 to 50 percent of the world’s retail jobs could be at risk once technologies like automated checkout were fully embraced.

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