Technology by Mel
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Technology by Mel
Technology in Tourism
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Tep Wireless increases coverage area to 50 countries, adds unlimited data plans

Tep Wireless increases coverage area to 50 countries, adds unlimited data plans | Technology by Mel | Scoop.it
Tep Wireless has extended its reach to 17 more countries, offering global travellers unlimited, affordable internet access without the risk of running up extortionate mobile phone bills.
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Robot Cleaning

Robot Cleaning | Technology by Mel | Scoop.it

Robotic pool cleaning has become a growing market for pool owners. The artcle tells us why this robot is better than other cleaning products out in the market.  

 

Simply just place the robot in the water and turn it on. The impressive thing about this is that it has a strong suction, giving it the ability to wall clib.

 

This new invention is great for the hotel and resort industry, not only will it save money and time hiring a pool cleaner, this will save water and chemicals.

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The High-Tech, Luxury, Surveillance Hotel

The High-Tech, Luxury, Surveillance Hotel | Technology by Mel | Scoop.it

The Aria Resort and Casino, within MGM's new City Center complex on the Las Vegas Strip, opened Dec 16, 2011, marketing itself as a high-tech alternative to Vagas's other traditional hotel and resorts. 

 

Aria technicians have designed the hotel to allow each room to feature an extensive in-room automation. Which means when a guest enters a room, curtains automatically open, music plays, the TV activates and climate controls bring the room to a preset temperature. 


Each room will have an ipad where you can do everything from you bed, such as;

- turning your 'do not disturb sign' on

- closing the curtains

- turning the lights off etc


You are in thei data system, if you are in the Players Club or carrying a smartphone, the survailliance camera's will detect you, this will help them identify that you are a VIP, and bump you up a queue, 'Big Brother is watching you'.

 

The hotel has a great concept of taking advantage of the growing dynamic of technology, and this will attract business travellers and Gen Y and Z, as they have been growing up with modern technology. But what about the Gen X? Will they be able to understand how an Ipad works? If so would they even care, to maximise their experience?

 

To me this hotel looks very sleek and modern, I would stay there! But the whole 'Big Brother is watching', is a bit daughnting. I dont want the hotel to know the exact movements in the hotel. It seems like a good idea, I dont think i know one person who likes to wait in line. But it wuld be interesting to see this high-tech hotel, what would happen if the power goes out? Or guests forget to charge their phones or ipad and they can not enter their room again? 



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Top 5 trends for hotel-room technology

Top 5 trends for hotel-room technology | Technology by Mel | Scoop.it

Five technological trends hotels must consider to keep up with guests' demands:

1) Expandable Wi-Fi and connectivity

2) LED TV

3) Coaxial cabling is not dead

4) TV as the hub

5) Lifetime cost 

 

I do agree that Wi-Fi and having an LED TV is a must have in resorts and hotel rooms, but is coaxial cabling necessary? What is coaxial cabling? This cabling offers signal quality to the tv that can handle 1,000 channels. Shouldn't this be under the LED TV demand, seeing though as you expect to have good quality signals with the new LED TV. 

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Hotel Chino

Hotel Chino | Technology by Mel | Scoop.it

Brisbane's Hotel Chino 4 1/2 star hotel has almost finished its final stages of construction. Feature's state of the art technology that is aimed for business travellers, with its aclaimed 'business center'. The business centre is equiped with the latest high quality technology. Not only can it attract business travellers with its affordable short and long term stay, but it does have facilities such as spa, sauna, heated pool, gym, 24 hour room service and in-room mini bar which can attraction any leisure travellers.

 

Hotel Chino is a lovely location, minutes from shops, restaurants and cafes. It is only 1.5 kilonmetres away from the CBD. perfect for anyone who doesnt like the busy city life. Although this modern hotel has state of the art technology, it is from luxrurious.  

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evolution launches industry’s first booking engine with shopping cart functionality

evolution launches industry’s first booking engine with shopping cart functionality | Technology by Mel | Scoop.it
evolution technology by The Hotel Performance Company, the hospitality e-commerce and e-distribution provider, has launched the industry’s first booking engine with a shopping cart functionality for hotels.
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Why you need a mobile compatible website

Why you need a mobile compatible website | Technology by Mel | Scoop.it

Over 65 million people are searching everyday online using their phones, and this number is exected to increase in the coming years. Many consumers are tech savvy, time poor and want to book quickly. 

 

This article will discuss the key points on why you need to have a website that is mobile compatible. There have been many times I looked at websites on my phone where it doesn't load. People may say to look it on your computer when I get home, but i forget to. Consumers sometimes browse when they are waiting at the train station or on the train, but some might see an ad in the paper or have a thought that crossed their mind. If the website doesn't load, they would just go to a another business's website that does work on their phone. 

 

It mentions that specialist companies are best to go to, as they know what works best on all devices. This will help you have an advantage on other components that may not have a working site for mobile phones. 

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The future of Customer Service

This video demonstrates how customer service is changing in this industry. Employees have been replaced as a life size screen/boaard, (I actually do no know what to call it). This should not be a surprise, technology is growing at a rapid pace. This generation are more tech savvy than ever, while Gen Y and X may not care about this, its the baby boomers and people who work in this industry that might be worried. It leaves us with the question of:

 

Where is customer service going now?

From packing or own groceries to a robot feeding us information, who is actually doing the work now?

Where has our friendly service gone?

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Nearly 2 in 5 Smartphone Users Accessed Travel Content from Their Device in July 2012

Nearly 2 in 5 Smartphone Users Accessed Travel Content from Their Device in July 2012 | Technology by Mel | Scoop.it

If you dont have a smartphone, then you're missing out. Over 40 million aged 18 and older visited a travel destination via mobile browser or and app. 

Expedia Leads OTAs with Largest Smartphone Audience, while Southwest Ranks Top among Airlines - OTA Smartphone Audience More Skewed to Women than toward Men...

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Free WiFi - A Final Word for 2012

Free WiFi - A Final Word for 2012 | Technology by Mel | Scoop.it

"High Demand for FREE WiFi"

 

This article discusses the wants and expections of free WiFi service in the tourism industry. When the internet first came out it was rare to see any establishment have internet access, ad if they did it would be a fee. But now a days people looking for accommodation seems to look for WiFi access to be in their check list. But not only do guests look at WiFi access they also look for the term 'FREE'. They do expect this as a lot of establishments do have free internet access, so why don't all places? Guests don't want the inconvenience to go to Starbux across the road, or McDonalds for the internet. It might be ok for locals and people who live the country because they have the option to use the internet on the phone. But what about those from overseas? Majority of us do use social networks such as Twitter, Facebook and blogging to contact friends and family back home. 

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