Quest 2
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Daniel is a Crane Operator for a Coal Mine in Southern Queensland.

This Open Cut Coal Mine is very proactive regarding Occupational Health and Safety on the mine site.

Peta Rowen's insight:

Daniel explained that all employees are put through training modules focused on identifying potential hazards and how to address hazardous situations as they arise.  The OHS training provided to employees is compulsory, and must be updated on an annual basis at least.

Some of the OH&S issues that occur involve fatigue, owing to the fact that these operator are working 12hour days on varied work rosters (for example 8 days on 5 days off – rosters alternating between night shift and day shift rosters).  Visibility is another common OH&S issue, especially for the machinery operators as vision is limited due to the sheer size of the machinery and confined area within the machines themselves.

Environmental Hazards such as the sun, wind, heat, cold etc. become high risk issues due to the extended periods of time the workers are exposed to the elements. Personal Protective Equipment is provided to all employees to minimise exposure under all environmental circumstances.

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TREE LOPPER | Quest 2 |

James is a self-employed Tree Lopper in South-East QLD.

James is responsible for the falling, trimming and pruning of trees. Removal of these trees may be necessary due to disease or environmental factors, such as proximity of power lines or housing units, storm damage, or simple aesthetics.

Peta Rowen's insight:

Each day James utilises equipment designed for scaling trees in order to remove part or all of plants that have been determined to be unnecessary. Tools and equipment used by James as a Tree Lopper range from small Chainsaws to industrial cranes, depending on each individual job requirement.

There are many potential hazards within this industry,  three major hazard include: Manual handling hazards (there is a high risk of accident and injury sustained as a result of lifting, pushing, pulling, grabbing, holding, reaching or carrying objects.); Chemical hazards (risk of environmental contamination from chemicals (poison, insecticide etc), spills/leaks, and associated health risks from inhalation, ingestion, skin contact etc) and Mechanical hazards (accidental injury from the tools and equipment utilised whether it be from human error or faulty equipment.)


James is regularly undergoing updated training programs to reduce the risk of accident and injury in the workplace. James advised that as a precaution all of his tools and equipment needs to be checked thoroughly and the beginning and end of each work day to ensure the safety of both himself and of other working alongside him.

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Alex is a Contract Horse Trainer/Breaker working throughout Rural/Regional Queensland.


An average day for Alex involves extensive groundwork sessions with horses in training (this involves both trainer and horse enclosed together in a steel round yard approx. 16m in diameter with sand footing), ridden exercises (where horse is saddled and ridden by trainer), and overall care of the Horses (this includes grooming, feeding, watering, rugging etc.) in training.

Peta Rowen's insight:

During our discussion, Alex advised that she has usually has (on average) 10 to 12 horses in training that remain in her care for the duration of training program. Caring for this number of horses involves a lot of physical work; general feeding of the horses alone involves carting bales of lucerne hay, bucketed mixed supplement feed and bucketed water to and from feed shed.

Horses are beautiful intelligent animals, but they are also large, heavy and unpredictable; due to this, equipment checks on safety aspects of saddles, stirrup leathers and irons, bridles, bits and personal protective equipment (PPE) including protective headgear (helmet), vests etc. is undertaken before every use.


Potential Hazards identified:

-         - Manual Handling

-         - Dust (paddocks and round yards)

-         - Hazardous substances (pesticides, veterinary products, chemicals etc.)

-         - Faulty equipment

-         - Physical Trauma from animal (i.e. bites, kicks, riding accidents etc.)

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 Geraldine breeds Purebred Beagles and runs a Boarding Kennel for a living,

Geraldine spends each day interacting with both her breeding animals as well as the dogs housed in her commercial boarding kennel.

Peta Rowen's insight:

During our conversation about running the Boarding Kennel and breeding her Beagles, Geraldine listed the main hazards that can be a factor for both people and animals – physical, emotional, psychological, chemical, biological, and environmental.



Geraldine explained that the risk of injury or illness due to a physical injury such as a bite, trip or fall, crushing incident, strains and sprains or physical exhaustion are all very common when working with dogs, especially the dogs in boarding kennels. This is because it involves close interaction with mature dogs, that have no previous connection to attendants.



Injury or illness as a result of exposure to or working with Hazardous substances (pesticides, veterinary products, chemicals etc.)



When discussing the different industry related hazards, Geraldine confirmed the list of biological hazards that are present in most it not all of the Boarding Kennels throughout QLD. These include, internal and external parasites, diseases (i.e. Tetanus), and zoonotic diseases (i.e. ringworm). Geraldine advised that it is a requirement that she, the animals, and any people working and interacting with the canines their care, keep up to date with all vaccinations/immunisations for these particular diseases.



These hazards an including weather (extreme heat or cold), exposure to allergens in the air, such as pollens, animal hair.

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Jaye is a Sales Agronomist in South-West QLD.

The role of a Sales Agronomist is to inspect the crops of local growers, taking plant and soil samples, analysing lab result, recommendation of product/chemicals etc. Jaye’s day to day duties involve carrying out a variety of tasks, including soil and plant sampling, crop inspection, general warehouse duties, product delivery to growers, chemical handling, administration to name a few.

Peta Rowen's insight:


Jaye advised that her role requires her to load and unload chemical deliveries, for this she utilises trolleys/forklifts to lift the heavy loads. On occasion, there is a need for individual containers to be moved, where the use of warehouse machinery is either unavailable or unrealistic. On these occasions Jaye and/or another Sales Agronomist will lift the containers manually.

Upon commencement of her employment, Jaye participated in formal training focused on Safe Manual Handling and Machinery Operation Practices.



Jaye advised that she is required to operate the forklift on a weekly basis at least. As previously mentioned, Jaye received formal training in use of Fork Lifts and has obtained the relevant Forklift ticket. Jaye identified the common hazards in her workplace involved the presence of other employees and vehicles in the warehouse area.

Some related hazards that could potentially arise in this workplace could include: Damage and/or uneven surfaces in warehouse,      Noise, other people walking/working in warehouse, other vehicles, and poor maintenance of machinery



Ninety percent of the products delivered, loaded and unloaded by Jaye are ‘dangerous’ chemicals that are potentially dangerous to both humans and the environment. Jaye explained that each chemical has specific storage requirements, and that specific chemical files and databases must be current (up-to-dated) at all times. Jaye advised that all employees working within the warehouse must undergo extensive and ongoing training regarding safe practices for the storage, handling and transportation of these chemicals and the maintenance of the associated files.

Some chemical hazards that could potentially arise in this workplace could include: spills and/or leaks, environmental contamination and health hazards (i.e. inhalation, ingestion, skin contact)


Potential Hazards Identified:

-          Manual Handling

-          Mechanical

-          Chemical

-          Dust




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