Quality & Customer Services
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Quality & Customer Services
What you need to know to make the difference in Customer Service Management
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25 Customer Service Skills Every Company Should Require [Infographic]

25 Customer Service Skills Every Company Should Require [Infographic] | Quality & Customer Services | Scoop.it

Via Daniel Watson
Madeline McQueen's insight:

A  great article... this proves that great customer service is not one skill or another but a combination of skills that foster great results. 

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Catherine Adenle's comment, September 19, 2013 9:52 AM
This is a well captured list.
Anne-Laure Macabeo's comment, September 20, 2013 5:09 AM
Essential and yet so often overlooked.
Henrik Stig Nielsen's curator insight, October 15, 2013 4:03 AM

Her er lidt god inspiration til hvordan vi skal agere overfor vores kunder. Alle dele fra pre-sales, til projekter, support og after-sales kan have glæde af disse få super gode hints. Værsgo' - Læs og bliv inspireret!  

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Customer Engagement and Big Data Growth | Perficient Business Intelligence

Customer Engagement and Big Data Growth | Perficient Business Intelligence | Quality & Customer Services | Scoop.it
Customer Engagement and Big Data Growth via All Blogs Spliced - For business decision-makers to ...
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Ideal Customer Experience « Covalent Marketing

Ideal Customer Experience « Covalent Marketing | Quality & Customer Services | Scoop.it
#Marketing Tip: Solving for the New Customer Experience: #Analytics + #Experimentation + #Social = Enabled Organzations http://t.co/0VPJmLMR...
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5 Steps to Improve Customer Engagement on Social Media - BusinessNewsDaily

5 Steps to Improve Customer Engagement on Social Media - BusinessNewsDaily | Quality & Customer Services | Scoop.it
LAPTOP Magazine5 Steps to Improve Customer Engagement on Social MediaBusinessNewsDailyMaintain regular engagement — "The number of fans or followers a brand possesses is no longer the social media benchmark for success.
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Customer Engagement Essential for Attracting, Retaining and Growing New Business

Customer Engagement Essential for Attracting, Retaining and Growing New Business | Quality & Customer Services | Scoop.it
Do you see every customer interaction for the potential it really has for your business? Pleasing your customer is more important now than ever.
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