Professional Development
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Professional Development
Useful tips & articles related to business soft skills.
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Rich dad’s antidote for distractions

Rich dad’s antidote for distractions | Professional Development | Scoop.it
Ever have a day when you did lots of ‘stuff’ and you are worn out but you didn’t get around to achieving the big tasks you intended to? In a …
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Here’s how situational leaders spend more time watching sunsets than watching their people

Here’s how situational leaders spend more time watching sunsets than watching their people | Professional Development | Scoop.it

Situational leadership is a leadership model developed by Hersey and Blanchard. A situational leader is one who can adopt different leadership styles depending on the task readiness of the team …

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Taking the emotion out of feedback

Taking the emotion out of feedback | Professional Development | Scoop.it

One of the greatest challenges managers face is how to give constructive feedback that results in their employee feeling positive and motivated to change their behaviour and, more importantly, sustain …

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6 tips to help master the art of influence

6 tips to help master the art of influence | Professional Development | Scoop.it
Are you having trouble getting your ideas for change across to your customers or those within your organisation who have the power to influence and make things happen? Following are …
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Telling people that their feet smell and other delightful office conversations

Telling people that their feet smell and other delightful office conversations | Professional Development | Scoop.it
She arrives at her desk in the open-plan office, her feet, hot and sweaty. She takes off her shoes, switches on the small fan she’s bought to cool her feet …
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MH-17 and words

MH-17 and words | Professional Development | Scoop.it
My brother is a journalist, working and living in Russia. He does proffer a different view on what is happening in the Ukraine than the stories we get over here. …
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Interviewing and avoiding the artful dodger!

Interviewing and avoiding the artful dodger! | Professional Development | Scoop.it
When people complain to me that it is so difficult to “get rid of” poor performing people, I often think that it is like saying that you can’t understand why …
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Ace your next presentation with lessons from these tennis pros

Ace your next presentation with lessons from these tennis pros | Professional Development | Scoop.it

Nineteen year old Australian tennis player, Nick Kyrgios, has been lauded in recent times for his confident win at Wimbledon over world number one, Rafael Nadal. Kyrgios was then defeated …

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Life has many, many stations. Having trouble getting to your next station?

Life has many, many stations. Having trouble getting to your next station? | Professional Development | Scoop.it
Try using a START goal. As I am writing this post on a cold winter’s day, I am sitting on a train heading to Melbourne. I have a window seat …
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Communicating clearly to save time and money

Communicating clearly to save time and money | Professional Development | Scoop.it
Say what you mean so that the other person also knows what you mean! English is a language of great subtlety, with a rich and nuanced vocabulary. Unfortunately, it is …
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On being a Professional Development trainer

On being a Professional Development trainer | Professional Development | Scoop.it
There are three aspects to being a trainer that I endorse. While they all deal with engagement of the audience, they vary in their focus. The first concerns learning coming …
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Becoming a great workplace trainer starts with three words (Part 1)

Becoming a great workplace trainer starts with three words (Part 1) | Professional Development | Scoop.it
Many, many, many years ago I attended my first ‘Train the Trainer’ course in Hawthorn, Victoria. Becoming a great workplace trainer starts with three words; structure, vision and commitment. One of the things I remember …
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They won’t take their shoes off!

They won’t take their shoes off! | Professional Development | Scoop.it
My partner, who is a family lawyer, says, “Tim, you can’t teach people empathy! They either have it or they don’t.” My response to her is that unless they are …
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Fruitcakes and lines in the sand

Fruitcakes and lines in the sand | Professional Development | Scoop.it
I know I’m biased but my mum makes a fantastic Christmas cake; really moist, full of fruit and enough rum to sink a pirate-ship. Every year she makes eight, gives …
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Deliver successful organisational transformation - New Horizons Learning Centres Australia

Deliver successful organisational transformation - New Horizons Learning Centres Australia | Professional Development | Scoop.it
Today’s post will help anybody in the workplace who is faced with the challenge of changing the thinking, attitude, behaviour, approach, and ultimately, the performance of their employees. First up …
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Less is more, not more is more

Less is more, not more is more | Professional Development | Scoop.it
I know that I have sometimes felt unsure of myself, or of my audience’s knowledge, around a particular topic when writing or speaking with them, and have made the fatal …
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Eliminating hurdles for effective customer service

Eliminating hurdles for effective customer service | Professional Development | Scoop.it
My family and I returned via Singapore, after a vacation in Europe. It had been a long flight which started in Athens and we disembarked, and were very tired and …
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Communication Across Generations - Quiz

Communication Across Generations - Quiz | Professional Development | Scoop.it
To recap from one of my blog posts many months ago, I briefly explained 4 key generations that we often find within the workplace: 1. The Silent Generation (pre-1945) was born during …
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Assertiveness – From theory to practice

Assertiveness – From theory to practice | Professional Development | Scoop.it
I spend a lot of my time conducting communication skills programs for employees from a range of different industries. The employees are different in as many ways as they are …
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Becoming a great workplace trainer starts with three words (Part 3)

Becoming a great workplace trainer starts with three words (Part 3) | Professional Development | Scoop.it
To conclude this series (click here to read Part 1 and Part 2), I want to discuss the importance of ‘commitment’ in the context of becoming a great workplace trainer. …
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A truly botched presentation…but Samsung are happy!

A truly botched presentation…but Samsung are happy! | Professional Development | Scoop.it
If we strip back the word “presentations,” we get to the verb to present or to give, and of course, that is what we do in a presentation; we give …
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The seven keys to develop your personal effectiveness

The seven keys to develop your personal effectiveness | Professional Development | Scoop.it
How personally effective are you? How do you measure your level of personal effectiveness? How do others rate your personal effectiveness? These are killer questions that you must ask yourself …
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Becoming a great workplace trainer starts with three words (Part 2)

Becoming a great workplace trainer starts with three words (Part 2) | Professional Development | Scoop.it
In part 1 of this blog post series, I discussed the importance of structuring your training session, no matter the duration of it. A well planned introduction that engages your students, …
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EAs and PAs: Asking your boss the right questions

EAs and PAs: Asking your boss the right questions | Professional Development | Scoop.it
I was recently reminded that there are some basics of communication, which could stand a bit of revision. I am talking about the quality of questions that we ask, especially …
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A new manager’s first conversations

A new manager’s first conversations | Professional Development | Scoop.it
To those who have just been promoted to a new managerial role, congratulations! For those of us who have been in such roles for some time, I’m sure we all have …
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