International Business Machines Corp. (IBM) researchers spent four years developing Watson, the computer smart enough to beat the champions of the quiz show “Jeopardy!” Now they’re trying to figure out how to get those capabilities into the phone in your pocket.
Finding additional uses for Watson is part of IBM’s plan to tap new markets and boost revenue from business analytics to $16 billion by 2015. After mastering history and pop culture for its “Jeopardy!” appearance, the system is crunching financial information for Citigroup Inc. and cancer data for WellPoint Inc. The next version, dubbed “Watson 2.0,” would be energy- efficient enough to work on smartphones and tablets. IBM expects to generate billions in sales by putting Watson to work in finance, health care, telecommunications and other areas. The computer, which 15 million people saw beat former “Jeopardy!” champions Ken Jennings and Brad Rutter, is the company’s most high-profile product since it sold its personal- computer unit to Lenovo Group Ltd. (992) seven years ago.
The challenge for IBM is overcoming the technical obstacles to making Watson a handheld product, and figuring out how to price and deliver it. Watson’s nerve center is 10 racks of IBM Power750 servers running in Yorktown Heights, New York, that have the same processing power as 6,000 desktop computers. Even though most of the computations occur at the data center, a Watson smartphone application would still consume too much power for it to be practical today. Researchers also need to add voice and image recognition to the service so that it can respond to real-world input, said Katharine Frase, vice president of industry research at Armonk, New York-based IBM.
Apple made Siri the focus of its marketing of the iPhone 4S, which debuted last year. The software is touted as a personal assistant that can answer a wide range of spoken questions -- “Do I need an umbrella tomorrow?” -- and put appointments in a calendar.
Siri has become a defining characteristic of the iPhone, though it’s also drawn complaints. In a June survey by Minneapolis-based Piper Jaffray & Co., Siri was found to resolve requests correctly less than 70 percent of the time.
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Dr. Stefan Gruenwald