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How to Troubleshoot Email Problems in Outlook with Transaction Logging

How to Troubleshoot Email Problems in Outlook with Transaction Logging | Outlook Support | Scoop.it

 

Usually, sending and receiving mail works smoothly in Outlook.
But as soon as you have become a bit too accustomed to this error-free email
existence, a puzzling and ill-explained error pops up.

If the unexplained error does not go away, only a log can help. Outlook
can create a detailed list of what it is doing, sending and receiving as it
tries to exchange mail. Using this log, you can either pinpoint the problem
yourself or at least show it to your ISP's mail support person, for example.

Outlook
can log all communication with Exchange, POP,
SMTP and IMAP servers as well as Hotmail communication.

Troubleshoot Email Problems in
Outlook with Transaction Logging

To log email traffic for troubleshooting in Outlook:

Select Tools | Options...
from the menu in Outlook.Go to the Other tab.Click Advanced Options.
Make sure Enable logging
(troubleshooting) (or Enable mail logging (troubleshooting) in
Outlook 2003) is enabled.Click OK.

Click
OK again.Exit and restart Outlook.

Now it's time to

attempt the failed email
action — sending the message or retrieving new mail, for example — again

to reproduce the error. After you have generated the error, make sure you

uncheck Enable logging
(troubleshooting) (or Enable mail logging (troubleshooting))
again

via the steps outlined above before you restart Outlook once more.

Find the Log
File

While turning transaction logging on or off is easy in Outlook, finding the
log files can be a bit more involved:

Select Run... from the
Start menu.Type "%temp%"
(without the quotation marks).Click OK.

POP and SMTP:Open the OPMLog.log
file in the folder that opens.

IMAP:Open the Outlook
Logging folder.Go to the folder named
after your IMAP account.Open the imap0.log,
imap1.log etc. files.

Hotmail:Open the Outlook
Logging and then the Hotmail folder.

Open the http0.log, http1.log
etc. files.

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Outlook Support for Techbuddiesonline

Outlook Support for Techbuddiesonline | Outlook Support | Scoop.it
HP-Support, Dell-Support, Dell, Apple-IPad, Printer, Network, MS-Office, Windows, Microsoft, Blackberry, Ciso, wireless, PC-Security, Outlook, Office-2010, IBM-support, Lenovo, IPhone, Linksys...
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How do I back up Outlook data to move it to another account?

How do I back up Outlook data to move it to another account? | Outlook Support | Scoop.it

In Outlook, click File > Import and Export.

In the Import and Export Wizard dialog box, do the following:

Under Choose an action to perform, select Export to a file, and then click Next.On the Export to a File page, select Personal Folder File (.pst), and then click Next.On the Export Personal Folders page, under Select the folder to export from, select Mailbox -<user name>. Select the Include subfolders check box, and then click Next.On the Export Personal Folders page, in the Save exported file as box, note the location where the backup.pst file will be created. By default, it's C:\Users\<user name>\AppData\Local\Microsoft\Outlook\backup.pst. Under Options, select Replace duplicates with items exported, and then click Finish.On the Create Microsoft Personal Folders page, click OK to create a .pst file. If you want, set a password to protect the .pst file, which will be named backup.pst. A password isn't required.

How do I move the data to another account?

Connect to the account you want to move the data to using Outlook 2007 or Outlook

2010. For more information, see Connect Outlook to This Account.

In Outlook, click File, and then click Import and Export.

In the Import and Export Wizard dialog box:

Under Choose an action to perform, select Import from another program or file, and then click Next.On the Import a File page, select Personal Folder File (.pst), and then click Next.In Import Personal Folders, under File to import, locate the backup.pst file you created. Under Options, select Replace duplicates with items imported, and then click Next.In Import Personal Folders, under Select the folder to import from, select the top node. Select Include subfolders, select Import items into the same folder in, and then select the top node of your mailbox (Mailbox - <user name>). Click Finish.

After you click Finish, Outlook will import the contents of the backup.pst file into the local Outlook data store on your computer. After the data has been copied into the local data store, Outlook will upload the data into your mailbox. If you have lots of data in your mailbox, this may take hours. Make sure that you don't shut down Outlook, and make sure you're connected to the destination account while the upload happens.

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Microsoft office courses's curator insight, January 22, 2014 10:09 AM

How do I back up Outlook data to move it to another account?

#outlook

#Back up data

Microsoft office courses's curator insight, February 23, 2014 2:54 PM

How do I back up Outlook data to move it to another account?

 

phillcalls's curator insight, November 24, 2014 4:14 AM

Tips for Creating Backup of Outlook 2007 Contacts visit: http://datarecoveryblogger.blogspot.in/2014/03/tips-for-creating-backup-of-outlook.html