North Star Direct
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Outsource Customer Call Centre Activities to Enhance Productivity and Reduce Costs

Outsource Customer Call Centre Activities to Enhance Productivity and Reduce Costs | North Star Direct | Scoop.it
Giving utmost attention to customers when they need it is the key to an organization's success. Answering customer queries and concerns are the first priority for a company seeking to capture customers and enter into new markets. When peopl
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Why you should choose North Star Direct Call Center Services Services

Why you should choose North Star Direct Call Center Services Services | North Star Direct | Scoop.it

North Star Direct has the expertise, vision and commitment to manage all of your customer care needs. As a leading customer care service providr, we have built a reputation in the market for providing extraordinary services to our clients.

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Professional Inbound call centre service

Professional Inbound call centre service | North Star Direct | Scoop.it

North Star Direct is one of the major and trusted name in call center industry throughout United kingdom. An inbound call center is one where the agents (known as call center executives) receive calls on behalf of their clients, and provide complete solutions to their problems. Our professional approach has played a crucial role in the economical growth of many companies and organisations.

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Dedicated Call Centre Service provider

Dedicated Call Centre Service provider | North Star Direct | Scoop.it

North Star Direct is a leading inbound call centre, giving everyone from small organization to big brands access to quality, efficient frontline staff to increase their reputation. Our dedicated call centre team will represent your brand in a highly skilled manner. We provide services that include: Telemarketing, E-mail response, Data capture and bureau services, Web chat and Campaign support.

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North Star Direct: How beneficial is our customer contact centre services for your corporation..

North Star Direct: How beneficial is our customer contact centre services for your corporation.. | North Star Direct | Scoop.it

North Star Direct is one of the leading and a trusted name in providing call center services to companies all across the globe. We deliver live chat, voice, and email support services on behalf of our clients to their customers. Acting as a strategic co-partner to manage all of our client's interactions and the customer queries, we have experts in speaking your brand consistently. Our main focus lies in delivering quality results in respect to these four factors higher conversion rates, increased sales, improved customer experience and repeat purchases.  

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10 reasons to outsource your call centre Services to North Star Direct

10 reasons to outsource your call centre Services to North Star Direct | North Star Direct | Scoop.it

Here are the 10 Strands that let us look different from others in the Call centre industry: Reduced calls, Flexibility and scalability, Specialized Industry knowledge, Dedicated “call managers”, Expert management and Support staff, Cost Management Tools,”Big data” collection and Analysis, Quality Monitoring and Control, Access to Latest Technology, Service 24/7, Seven -days-a -week.

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Pros of Outsourcing Inbound Call Centre Service providers to North Star Direct

Pros of Outsourcing Inbound Call Centre Service providers to North Star Direct | North Star Direct | Scoop.it

We have helped our clients improve their call abandonment rate and increase client satisfaction ratings. We are more focused on these factors when we talk about Inbound call centre:

-Expert Call Centre professionals

-Competency Training Programs

-Transparency

-Extensive Experience

-100% voice recording

 

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How Customer call management will keep you in business.

How Customer call management will keep you in business. | North Star Direct | Scoop.it

It is very vital to answer calls from people round the clock even after the office hours as it reflects on your business image and the outreach of client satisfaction is paramount to all businesses. North Star Direct a gigantic name when it comes to customer service offers call handling services through which calls even after the office hours are answered professionally that can lead to assist your business growth.

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Benefits of outsourcing your call center contact support Activities..

Benefits of outsourcing your call center contact support Activities.. | North Star Direct | Scoop.it

Customer service is the vital part of success for any organization that include services delivered online or via phone. But in current scenario, it is a costly endeavor and it is getting more expensive day by day. Labor and energy costs are rising. That means today, more than ever, companies are looking for efficient ways to reduce customer service costs without losing quality. For many, the solution is North Star Direct a leading name to be considered when comes to providing outsource services.

 

 

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Call Centre Solutions

Call Centre Solutions | North Star Direct | Scoop.it
Call Centre Solutions can be providing service for you around the clock. This is very important if you have international clientele. 24*7 days a week at affordable rates.
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What Are The Vital Functions Performed By The UK Inbound Call Handling Services?

What Are The Vital Functions Performed By The UK Inbound Call Handling Services? | North Star Direct | Scoop.it

Inbound call handling services helps to maintain profit of the business by generating lead and extra customer service support.

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Are You Running Short of Time to Handle Your Inbound Calls?

Are You Running Short of Time to Handle Your Inbound Calls? | North Star Direct | Scoop.it
Now stop worrying about the inbound calls your business receives by hiring exceptional inbound call centre services. A number of inbound call centre service providers operate in the market today offering bespoke call handling services ...
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North Star Direct Inbound Call Service for Your Business Growth

North Star Direct Inbound Call Service for Your Business Growth | North Star Direct | Scoop.it
Business houses are expanding their operations to unlimited extents. This gives rise to a huge range of customers, thus increasing the incidences of customer…
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Inbound Call Center Service Provided by North Star Direct

Inbound Call centers are a successful business at this time and all the major organizations are looking for reliable companies which can take care of their inbound operations. North Star direct is one of them,  which provide Inbound call center services, Data capturing services, call handling services and many more.

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How Inbound Call Handling Services Help You With Better Services?

How Inbound Call Handling Services Help You With Better Services? | North Star Direct | Scoop.it

At North Star Direct, we provide Inbound call center, Data capture and Mail order outsourcing services to various reputed organizations. We have a highly versatile and proficient team along with a good number of customer care executive, which work hard to improve clients customer satisfaction.

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How North Star Direct Services Is Useful For Your Organization

How North Star Direct Services Is Useful  For Your Organization | North Star Direct | Scoop.it

North Star Direct is the best outsourcing customer care company in Whole of United Kingdom. We provide Outsourcing Services that include: Call handling customer service, Inbound call handling service and many more. We have a proficient team which looks after all the queries of the client.

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North Star Direct- we always remember customers are important...

North Star Direct- we always remember customers are important... | North Star Direct | Scoop.it

We at North Star Direct know that customer support is one of the major factors on which the success of a business depends, that's why we try to put in every single effort to make your customer experience a delightful one to build your company morale and reputation. The factors that lead to the generation of some serious ROI are our most important area of work. As a business owner, you will feel proud to have a collaboration with us for the outsourcing domain on the basis of our company reputation, industry experience, multifaceted personality, track record, flexibility and cost.

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Mail Order Marketing... Why Outsource?

Mail Order Marketing... Why Outsource? | North Star Direct | Scoop.it

With rising competition, it is becoming difficult for companies to manage and run mail order marketing programs on their own keeping in mind the volume of the audience to reach out. You need professional agencies to run campaigns to reach out to the potential customers. Our technical team plan and strategies, campaigns according to your company's client requirement. If you want a partner who can help connect you with customers and generate more business, we are glad to help.

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Outsource Inbound Call handling Services

Outsource Inbound Call handling Services | North Star Direct | Scoop.it

In this era of time, when everyone wants to grow their business to gain more prominence we are here to help you in doing that, to work for you on major factors like building more trustworthy clients, making your sales, dealing with clients query 24/7 even on non working days and handling the flow in case of spike on weekdays to help your business reach new heights.

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Choose the right Contact centre solutions for painting a Proficient business image

Choose the right Contact centre solutions for painting a Proficient business image | North Star Direct | Scoop.it

North Star direct provides the best customer center services for company's customer relationship management to have a healthy imprint of their image of credibility towards the customers. We are extremely effective in selling your selling products, with our team which is specialized in getting through the potential customers and making a sale.

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Pros of Using Outsourcing Call Centers For Business Promotion And Growth...

Pros of Using Outsourcing Call Centers For Business Promotion And Growth... | North Star Direct | Scoop.it

In the current business landscape, fighting for being marked among the best is the main goal of every organization. In hunt to take the business to the top, the need for call center outsourcing comes into play. This is because the customer is the key and establishing a cordial relationship with customers triggers business growth. North Star Direct outsourcing services are the best when it comes to business development and reducing your expenditure and time...

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Better Customer Satisfaction Guaranteed With Customer Service Call Centres

Better Customer Satisfaction Guaranteed With Customer Service Call Centres | North Star Direct | Scoop.it

You might start having certain problems in keeping contact with customer, and start getting complaints. You can use the help of Contact Centre Solutions UK.

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Go with the most entrusted brands in Data Capture Services

Go with the most entrusted brands in Data Capture Services | North Star Direct | Scoop.it

Our Data capture Service mechanism is one of the best in town as its main focused is on increasing efficiency and on reducing the cost of various processes such as a mail room, invoice processing, sales order processing, claim handling and various other things. We are the brand to be entrusted by various international companies for their data entry to be done by our specialized team as a part of their outsourced project.

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How Inbound Call Handling Services Help You With Better Services?

How Inbound Call Handling Services Help You With Better Services? | North Star Direct | Scoop.it

Make the inbound call handling services feasible by answering the customers call promptly, mimizing the delay in customer call and by giving training to customer handling team.

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North Star Direct

North Star Direct | North Star Direct | Scoop.it

We at North Star Direct have the seasoned and expertise in delivering multi-channel customer service solutions that persistently provide an excellent end-to-end experience for both the customer and the client.

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