Nonprofit Business Models
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Nonprofit Business Models
Without an underlying business model, strategy and planning have little success
Curated by Mark Haas
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Where Does Innovation Fit in Your Business Model? - Innovation Leadership Network

Where Does Innovation Fit in Your Business Model? - Innovation Leadership Network | Nonprofit Business Models | Scoop.it

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We Need Business Models that Blend Profit and Sustainability

We Need Business Models that Blend Profit and Sustainability | Nonprofit Business Models | Scoop.it
Editor's Note: How do we deliver healthcare, education, nutrition, financial inclusion and other social goods in a sustainable manner to the populations that need them most?
Mark Haas's insight:

Size does not matter in the ability to create sustainable business models - nor does nonprofit or profit status

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Concocting The Right Business Strategy: Organizational Value Quadrants - Joe Evans

Concocting The Right Business Strategy: Organizational Value Quadrants - Joe Evans | Nonprofit Business Models | Scoop.it

   A cornerstone of corporate strategy is knowing your organization’s true value proposition and using that knowledge to innovate the business model so that existing customers can be better served and share of markets can be extended.

   A value proposition can be thought of a business or marketing statement that summarizes why a consumer should buy a product or use a service. In essence, this statement should help the firm connect with a potential target market in a way that differentiates a particular product or service as to how it will add more value or solve a problem better than other similar offerings.

   Businesses operate on models designed for value creation that are in alignment with their stated value propositions for each class of products and services. While the value proposition helps communicate the marketing and sales message, the business model must deliver the value promised. That leads to this discussion of value quadrants.

 


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Fail: 3 reasons your Customer Experience is fundamentally flawed - Neil Davey

Fail: 3 reasons your Customer Experience is fundamentally flawed - Neil Davey | Nonprofit Business Models | Scoop.it

   In teir new book, “Outside In: The Power of Putting Your Customers at the Center of Your Business”, Harley Manning & Kerry Bodine, both VP's at Forrester Research, explain the most basic errors that organisations make, and how you can address them.

   The book provides strong evidence of the impact of customer service in dollars and cents terms. In the book they compare total returns from a portfolio of customer experience leaders identified from their Customer Experience Index study, versus a portfolio of customer experience laggards over a five year period to demonstrate stunning findings.

   Manning & Bodine say that the conclusion is simple: it is unlikely that anything else you do as a company has more of an impact on getting new business. The authors demonstrate a connection between financial performance and customer experience, and also conclude that customer experience is one of the most misunderstood elements of corporate strategy. Three of the most fundamental errors that organisations make when it comes to customer experience:

1. Businesses don’t define ‘customer experience’;

2. Businesses do not treat the customer experience as a business discipline;

3. Businesses assume customer experience is a frontline issue.

 

Bonus Information 1: Short video about the book: http://outsidein.forrester.com/ .

Bonus Information 2: Picture of the Customer Experience Ecosystem: http://outsidein.forrester.com/book.html .

 


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A new higher education online business model: Open and non-profit ...

A new higher education online business model: Open and non-profit ... | Nonprofit Business Models | Scoop.it

Online higher education 2.0 has arrived. It is open source, open enrollment and often provided by non-profit colleges. It has the potential to greatly expand access to higher education and to rapidly improve the knowledge base of global citizens. It is the antithesis of high-priced, online for-profit schools like University of Phoenix.


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'Business Model Innovation is the Fastest Path to Greatness' - Forbes

'Business Model Innovation is the Fastest Path to Greatness' - Forbes | Nonprofit Business Models | Scoop.it

In a recent interview with Scott Anthony, managing director at innovation consulting firm Innosight, we discussed how large corporations are becoming more and more entrepreneurial, the variety of forces driving this shift in behavior, examples of successful innovation at scale, and much more.


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Start With a Business Model, Not a Business Plan - Steve Blank @sgBlank

Start With a Business Model, Not a Business Plan - Steve Blank @sgBlank | Nonprofit Business Models | Scoop.it

   Where did the idea that startups write business plans come from? In the early days of venture capital, investors and entrepreneurs were familiar with the format of business plans from large companies and adopted it for startups. Without much thought it has been used ever since.

 

   A business plan is the execution document that existing companies write when planning product-line extensions where customer, market and product features are known. The plan is an operating document describes the execution strategy for addressing these “knowns.”

   A startup is notabout executing a series of knowns. Most startups are facing a series of unknowns – unknown customer segments, unknown customer needs, unknown product feature set, etc.That means that writing a static business plan first adds no value to starting a company, as the plan does not represent the iterative nature of the search for the model.

 

Bio & Books: http://blogs.wsj.com/accelerators/steve-blank/ .

Free & Near Free Tips: http://steveblank.com/2012/11/27/open-source-entrepreneurship/

 


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The Dim Light at the End of the Funnel - Brian Solis

The Dim Light at the End of the Funnel - Brian Solis | Nonprofit Business Models | Scoop.it
Your market has already been disrupted. Through an unforgiving series of technology revolutions paired with an era of individual empowerment, your customers are not only more informed, their expectations have matured. The “C” change in consumerism has ushered in a genre of connected consumers. As a result, your customers are learning about you or your competitors differently. How they make decisions does not at all follow a linear path. How they are influenced, and in turn influence others, is profound in its reach and effect. What was once simplistic, or overly simplistic depending on your point of view, representation of a fluted customer journey is in fact much more dynamic and connected.

 

Follow Altimeter's Dynamic Customer Journey (ACEPELA):

Awareness > Consideration > Evaluation > Purchase > Experience > Loyalty > Advocacy

http://www.web-strategist.com/blog/2012/05/21/altimeter-research-theme-the-dynamic-customer-journey/


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10 Inspiring TED Talks for Startups [Video] e.g. @ChipConley - Audrey Watters

10 Inspiring TED Talks for Startups [Video] e.g. @ChipConley - Audrey Watters | Nonprofit Business Models | Scoop.it

   The mission of TED (Technology Education Design) is to promote "ideas worth spreading." And as such, there is plenty of material that entrepreneurs - folks definitely interested in spreading their ideas - can find inspiring in the recordings available on TED's website. Audrey went through the archives and hand-picked some of her favorite TED talks for startups.

   If, however, you want to access all the facilities of TED, please search these speakers here: http://www.ted.com/speakers or find yourself a great theme on this page here: http://www.ted.com/themes .

 


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Does Your Culture Match Your Business Model? - Joe Evans

Does Your Culture Match Your Business Model? - Joe Evans | Nonprofit Business Models | Scoop.it

   Organizational culture is more important than it is generally given credit for, but not for the reasons many might think. The culture of an organization is complex and comprised of many layers, making it difficult for many business executives to fully appreciate. Not understanding your culture means not understanding how it affects your customers. That is because culture is related to all aspects of the business, including the service models supported by the business and the structure of the organization formed in support of those models.

   This article examines the components of culture as well as the most common cultural signatures, exploring the alignments of those with organization structure. In short, culture is the driving force behind successful businesses or the Achilles heel that eventually fades organizations into oblivion.

   Understanding how organizational culture and business service models align is the foundation businesses need to form good strategy. Knowing the components of culture, the most common cultural signatures and the alignments of those with organization structure and value quadrants is essential to leverage for use in strategic planning. Businesses that excel in this area see results through improved strategy and executable plans.

 


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Massive open online courses challenge higher education's business models

Massive open online courses challenge higher education's business models | Nonprofit Business Models | Scoop.it

Elite universities with global brands — and those with at least national prominence — will be least affected by the sudden onset of "massive open online courses" (MOOCs), because they will always have markets for people willing to pay for the elite model of education, says a new report by the Observatory on Borderless Higher Education.


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