Negotiation and Conflict Management
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How Coca-Cola, Netflix, and Amazon Learn from Failure

How Coca-Cola, Netflix, and Amazon Learn from Failure | Negotiation and Conflict Management | Scoop.it
Encourage your team to embrace mistakes.
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Rescooped by Ricardo Perez Nuckel from Alternative Dispute Resolution, Mediation, and Restorative Justice
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A Highly Effective Leadership Habit for Building Relationships

A Highly Effective Leadership Habit for Building Relationships | Negotiation and Conflict Management | Scoop.it
On my leadership journey, I’ve learned many formative and fundamental lessons about developing character, competence, performance, and relationships — 12 to be exact. Among the most important truths I’ve learned is that whatever behaviors we want to see manifested in others — we must start by modeling the desired behavior with our own actions. We can’t expect high-character, high-competence contributors if we are not sufficiently dedicated to being high-character, high-competence leaders.

One of the best ways I’ve found to lay the groundwork for building productive working relationships, and modeling desired behavior, is through a practice called Declaring Yourself (lesson 7 of my essential 12). This one highly effective habit jump starts our relationships so that we grow and achieve together with greater trust and more efficiency.

The premise of the practice is simple:  the people with whom you work are not mind readers. You can never assume they will understand your intentions. But you can be sure that, absent any other information to help inform their impression of you, they will carefully observe your behavior and make judgements about your character and competence. A narrative about who you are, and how you operate, will begin to emerge in their mind whether or not it is accurate. Likewise, an image about the other party will begin to take shape in your head, as the working relationship slowly develops. Oftentimes, productivity in this early stage of a working relationship is stagnant or slowed as both parties try to suss each other out, and solve the “puzzle” of who the other person is and how they get things done. Sometimes, the conclusions reached are inaccurate and other times misconceptions prevent one or both parties from efficiently advancing the goals of the enterprise.

Via Steve Krogull, Rob Duke
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The People Have Spoken: It's Time To Start Trusting Your Employees More

The People Have Spoken: It's Time To Start Trusting Your Employees More | Negotiation and Conflict Management | Scoop.it
There are steps you can take to steer employees back from disengagement, but it takes a genuine commitment from the top.

Via John Michel
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John Michel's curator insight, August 16, 2014 6:54 AM

Recent research has shown that feeling more powerful makes employees more productive and satisfied with their jobs.

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Empathy: The Basic Quality Many Leaders Keep Getting Wrong

Empathy: The Basic Quality Many Leaders Keep Getting Wrong | Negotiation and Conflict Management | Scoop.it
Empathy and sympathy are closely related, but how are they different? Knowing the answer can help you develop the quality that everybody needs.

Via Ron McIntyre
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Ron McIntyre's curator insight, October 29, 2014 11:08 AM

Absolutely true when it comes to business leaders.  It does not even come to the surface in terms of skills, hard or soft.

John Michel's curator insight, October 29, 2014 9:21 PM

Empathy is considered by many to be a basic human quality. So why is it often still missing in our day-to-day work?

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You Might Be the Reason Your Employees Aren’t Changing

You Might Be the Reason Your Employees Aren’t  Changing | Negotiation and Conflict Management | Scoop.it
“We all need a coach. Research we conducted at VitalSmarts shows that 97% of employees readily admit to having a “career-limiting habit” — some behavior that will forever hold them back, unless they can learn to change it.”
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John Michel's curator insight, February 21, 2015 10:29 AM

We all need a coach. Research we conducted at VitalSmarts shows that 97% of employees readily admitto having a “career-limiting habit” — some behavior that will forever hold them back, unless they can learn to change it.

Jerry Busone's curator insight, February 22, 2015 8:05 AM

Want to answer the questions  How do I get someone to...? or How can I influence people to be open to  ....? SIMPLE GET THEM TO TRUST YOU

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What defines Gamification and Game-based learning?

CONTACT: info@game-learn.com http://www.game-learn.com/en Gamelearn is a company that creates graphic-adventure video games played to learn soft skills
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Most Work Conflicts Aren't Due to Personality

Most Work Conflicts Aren't Due to Personality | Negotiation and Conflict Management | Scoop.it
Where you stand depends on where you sit.
Ricardo Perez Nuckel's insight:

Very common myth within organizations - debunked!!

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SpaceX, the Air Force and Mediation

SpaceX, the Air Force and Mediation | Negotiation and Conflict Management | Scoop.it
Late last week, SpaceX’s lawsuit against the U.S. Air Force regarding the Evolved Expendable Launch Vehicle Program took a bit of a surprising turn when Federal Judge Susan Braden ordered both parties to enter into mediation...
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Taking A Formal Approach to Procurement Staff Development - Spend Matters

Taking A Formal Approach to Procurement Staff Development Spend Matters ...
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Revealed: how King George V demanded Britain enter the First World War - Telegraph

Revealed: how King George V demanded Britain enter the First World War - Telegraph | Negotiation and Conflict Management | Scoop.it
Record of previously unknown meeting between George V and his Foreign Secretary reveals that the King told him to "find a reason" to go to war with Germany (UK govt made FOUR mediation offers to #Berlin in July 1914, pledged neutrality twice-But #KingGeorgeV...
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Ten Tips for Implementing Sales Negotiation Training That Work! | Sales Training and Marketing Consulting - Corporate Visions

Ten Tips for Implementing Sales Negotiation Training That Work! | Sales Training and Marketing Consulting - Corporate Visions | Negotiation and Conflict Management | Scoop.it
Here are 10 tips for building a sales negotiation training program that maximizes profitability and customer satisfaction. (From @corpv Ten Tips for Implementing Sales Negotiation Training That Work!
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Can mediation work for sexual abuse survivors?

Can mediation work for sexual abuse survivors? | Negotiation and Conflict Management | Scoop.it
A world-first Australian program allows sexual assault survivors to speak directly with their abusers. But does it work?

Via Rob Duke
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What It Was Like to Negotiate With Martin McGuinness

What It Was Like to Negotiate With Martin McGuinness | Negotiation and Conflict Management | Scoop.it
I didn't forget that he was an IRA leader and that innocent people had died because of the choices he made. But I did see his commitment to making peace.

Via Rob Duke
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Les employés des entreprises "vertes" sont significativement plus productifs

Les employés des entreprises "vertes" sont significativement plus productifs | Negotiation and Conflict Management | Scoop.it

Magali Delmas de l'Institut de l'Environnement et Sanja Pekovic de l'Université Paris-Dauphine, reviennent sur leur étude qui établie une corrélation entre la mise en place de standards environnementaux dans les entreprises et la productivité des salariés.


Via Stéphane NEREAU
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Stéphane NEREAU's curator insight, September 2, 2014 5:50 PM

Existe-t-il un lien entre la mise en place de standards environnementaux dans les entreprises et la productivité des salariés ? Notre étude intitulée "Standards environnementaux et productivité du travail : comprendre les mécanismes qui soutiennent le développement durable" et publiée dans le Journal of Organizational Behavior, répond positivement à cette question. Elle dévoile que les entreprises qui adoptent des standards environnementaux ont des employés qui sont 16% plus productifs que la moyenne des entreprises. Les standards environnementaux que nous étudions incluent la norme internationale sur le système de management de l'environnement ISO 14001, la certification commerce équitable et la certification agriculture biologique.

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Why You Hate Work

Why You Hate Work | Negotiation and Conflict Management | Scoop.it
Excessive demands are leading to burnout everywhere.

Via Ana Cristina Pratas
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donhornsby's curator insight, December 6, 2014 8:05 AM

Excessive demands are leading to burnout everywhere.

John Michel's curator insight, December 6, 2014 9:39 AM

THE way we’re working isn’t working. Even if you’re lucky enough to have a job, you’re probably not very excited to get to the office in the morning, you don’t feel much appreciated while you’re there, you find it difficult to get your most important work accomplished, amid all the distractions, and you don’t believe that what you’re doing makes much of a difference anyway.

DPG plc's curator insight, December 8, 2014 5:35 AM

Fascinating stats following a survey of over 12500 people on why they find work unfulfilling. Any sound familiar? More importantly what can we do about it?

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Renegotiating Peace in Colombia

Renegotiating Peace in Colombia | Negotiation and Conflict Management | Scoop.it
The government failed to understand how much distrust toward the FARC remains.
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Look Around Paris In August And You'll See Why The French Succeed At Life

Look Around Paris In August And You'll See Why The French Succeed At Life | Negotiation and Conflict Management | Scoop.it
We should steal this idea.
Ricardo Perez Nuckel's insight:

I do love Paris in August

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Overcome Your Fear of Conflict - Management Tip of the Day - July 29, 2014

Overcome Your Fear of Conflict - Management Tip of the Day - July 29, 2014 | Negotiation and Conflict Management | Scoop.it
Business management magazine, blogs, case studies, articles, books, and webinars from Harvard Business Review, addressing today's topics and challenges in business management.
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Project Management

Project Management | Negotiation and Conflict Management | Scoop.it
Causes of Conflict in Project Management #conflict #quotes #infographic #PMP #PMO #Projectmanagement (Causes of Conflict in Project Management #conflict #quotes #infographic #PMP #PMO #Projectmanagement http://t.co/IhmGb1fKbJ)...
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At the Office, Conflict Management is Key

At the Office, Conflict Management is Key | Negotiation and Conflict Management | Scoop.it
In the workplace, misunderstandings, power struggles, and stress can cause conflict to fester and take a toll on productivity.
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http://women2.com/2014/07/31/dont-get-dont-ask-primer-negotiation/

You Don’t Get What You Don’t Ask For: A Primer on #Negotiation http://t.co/3jNk0hEjoN
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Women May Fare Worse In Negotiations Because People Lie To Them More

Women May Fare Worse In Negotiations Because People Lie To Them More | Negotiation and Conflict Management | Scoop.it
Both male and female study subjects reported lying to women more often.
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