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Tips are not optional, they are how waiters get paid in America

Tips are not optional, they are how waiters get paid in America | Hospitality Law | Scoop.it
Chelsea Welch: An Applebee's diner refused to leave a tip for religious reasons. The waitress who exposed it wonders if Jesus will pay her bills

Via alessandrapirasdetorrens
Claudia Muller's insight:

I relate to this a lot, i have been a server and bartender for the past 3 years now going to 4 and a lot of people really don't understand that a lot of servers and bartenders this is their living, this is their job, this is how they support themselves and family. I thankfully to my dad work because i want to and not as a need, but i know many of my co workers this is their everything. Their 9-5 jobs with the additions of 12 hour shifts, doubles and leaving work at 4 am because we close at 3 am....

A lot of guests can be rude, a lot of guests do things like this exactly put stupid comments. Is it the servers fault you give god 10% of your time... no so why take it out against them. If its for the saving money then don't go out... or go to mcdonalds or a burgerfi something were tip isn't included. you basically have someone do everything for you, its something that should be appreciated i believe because speaking for myself, we work hard. 

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TJ Maxx Store Orders Customer To Put Service Dog In Cart Or Leave

TJ Maxx Store Orders Customer To Put Service Dog In Cart Or Leave | Hospitality Law | Scoop.it
A woman was shopping at a New Hampshire TJ Maxx with her service dog when the store manager asked her to put the animal in a shopping cart instead of allowing it to walk on the floor. She refused, ...

Via alessandrapirasdetorrens
Claudia Muller's insight:

Because the dog wasn't trained he is not considered a service dog so in this case TJMaxxx had every right to ask the girl to put the dog in the cart or leave. I do understand how the dog is of support for the young girl, but he is not technically considered a service dog. I am still glad TJMaxx apologized though.

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alessandrapirasdetorrens's curator insight, July 14, 2014 5:59 PM

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

Jazlynn's comment, July 31, 2014 5:38 PM
If the customer can prove that her dog has gone through the procedures of becoming a service dog, she would can have a case here. Either way the correct thing for the store employee to have done was to ask the customer if her dog is a service dog, before asking her to put him on the cart becuase she does not knw what is the dogs purpose, what if his duty is to walk by or infront of his owner. This matter can go many ways.
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Former Grad Student Files $20 Million Lawsuit Against Vanderbilt

Former Grad Student Files $20 Million Lawsuit Against Vanderbilt | Hospitality Law | Scoop.it
Stunning accusations have surfaced in a $20 million lawsuit against Vanderbilt University.

Via alessandrapirasdetorrens
Claudia Muller's insight:

This is so sad, even though i think $20 million dollars for a lawsuit is a bit to much!

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Jazlynn's comment, July 31, 2014 5:29 PM
Honestly, I would have done the same exact thing as the student, straight to lawsuit. She tried to speak up as other students have to the supervisor and they brush it off. This is not a matter that should be put to the side. Students pay to attend the school and put alot of hard work to pass each class. Staudents should be respected as all school employees expect the same treatment in return.
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Yankees fan caught sleeping suing ESPN for $10 million

Yankees fan caught sleeping suing ESPN for $10 million | Hospitality Law | Scoop.it
There’s no crying in baseball, but a sleepy Bronx Bombers fan is whining in court that he got mocked by two ESPN announcers for snoozing in his seat at Yankee Stadium. Andrew Rector has filed a $10...

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Gloves may come off in California bars, restaurants

Gloves may come off in California bars, restaurants | Hospitality Law | Scoop.it
The California legislature has passed a measure allowing restaurants to forgo gloves for their employees.

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Claudia Muller's insight:

I don't believe at alllll that gloves should be allowed to be taken off in restaurants.... i think gloves are extremely necessary when you are handling food for people, its just the clean way to go. I understand gloves are expensive but its less money than getting a patron sick when handling food without gloves.

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Supreme Court bans warrantless cell phone searches

Supreme Court bans warrantless cell phone searches | Hospitality Law | Scoop.it
The Supreme Court ruled Wednesday that police cannot go snooping through people’s cell phones without a warrant, in a unanimous decision that amounts to a major statement in favor of privacy rights.

Via alessandrapirasdetorrens
Claudia Muller's insight:

I agree with this 100%

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Best Western Hotel Stripped Of Brand Name After Rejecting Boy Who Uses Service Dog

Best Western Hotel Stripped Of Brand Name After Rejecting Boy Who Uses Service Dog | Hospitality Law | Scoop.it
A Louisiana Best Western hotel that rejected a family with a service dog may get permanently terminated from the brand it represents.

Beau Vaughn has a rare type of epilepsy that requires him to always be accompanied by his assistance dog, Chip, w...

Via alessandrapirasdetorrens
Claudia Muller's insight:

I think this is awesome! I've learned so much from service animals in the hospitality industry and i think as an establishment, they should know better than to reject anyone with disabilities with their service animals

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​Pot-infused coffee makes debut in Washington state

​Pot-infused coffee makes debut in Washington state | Hospitality Law | Scoop.it
Marijuana customers in Washington state will soon be able the purchase marijuana-infused coffee called “Legal” that promises to give customers a caffeinated high if all goes to plan and Legal hits stores next month.

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Airbnb Joins Home Cooks In Trying to Disrupt the Restaurant Sector

Airbnb Joins Home Cooks In Trying to Disrupt the Restaurant Sector | Hospitality Law | Scoop.it

Airbnb joins a group of services, including Eatwith, Feastly, and Cookening, that aim to move dining from restaurants to homes


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More Hispanics Declaring Themselves White

More Hispanics Declaring Themselves White | Hospitality Law | Scoop.it
Racial identification on federal census forms points to a changing self-perception among Latinos in the United States.

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alessandrapirasdetorrens's curator insight, May 22, 2014 12:12 PM

How does self perception of race affect the legal issues of racial discrimination? 

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FDA Politely Asks Drug Companies To Voluntarily Stop Providing Antibiotics For Animal Feed

FDA Politely Asks Drug Companies To Voluntarily Stop Providing Antibiotics For Animal Feed | Hospitality Law | Scoop.it
In the face of numerous reports indicating that the practice of using medically unnecessary antibiotics to bulk up farm animals is leading to millions of people getting sick each year from drug-res...

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Brominated vegetable oil: additive linked to negative health effects

Brominated vegetable oil: additive linked to negative health effects | Hospitality Law | Scoop.it
Coca-Cola has said its drinks will no longer include BVO, an additive that research suggests could be harmfulSome drinks companies use brominated vegetable oil (BVO) to stop ingredients in fruit-flavoured soft drinks from separating out.

Via alessandrapirasdetorrens
Claudia Muller's insight:

If it's an ingredient that it is potentially a harm to the human health, it is definitely something that should be changed or removed completely from every product that contains it and find a way to make a healthier soda, if that's even possible!

 

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Man hurt on Pirates of Caribbean ride at Disney

Man hurt on Pirates of Caribbean ride at Disney | Hospitality Law | Scoop.it

[ClickOrlando.com] The Pirates of the Caribbean ride at Magic Kingdom has been reopened after a man was injured on the ride on Thursday morning.


Via alessandrapirasdetorrens
Claudia Muller's insight:

This is a little strange to me! I've been on that ride so many times and i can't even begin to think of one way this could have happened... you are on a boat in water unless he decided to put his hands in the water but the boat is big i don't think you can even reach the water! 

So may tourists ride this ride and well others in the Orlando parks, most visitors in the park are tourists. One weird memory that he is taking back home to the UK!

I do not believe any ride can truly ever be 100% safe absolutely not. Nothing that is man made to me is every 100% safe. There can always be technical complications, malfunctions and on top of that you have visitors who are just a little on the slow side and do things they know they shouldn't so even if the ride is as safe as it can be, visitors may ruin that like this man, he probably put his hand in the water when it is more than stated to keep your hands and feet and everything inside of the boat.

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alessandrapirasdetorrens's curator insight, July 11, 2014 1:57 PM

A British tourist loses his pinky in the beloved Ride. How may tourists ride the Pirates on the Caribbean each year? Can a ride be ever  truly 100% safe?

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Puff, Puff, Pink Slip: Legal Weed Use Still Carries Job Risk - NBC News

Puff, Puff, Pink Slip: Legal Weed Use Still Carries Job Risk  - NBC News | Hospitality Law | Scoop.it
You're not being paranoid: Even in Washington and Colorado, smoking a legal joint after work could still get an employee fired.The whirlwind firing-turned-re...

Via alessandrapirasdetorrens
Claudia Muller's insight:

We had a question like this in our second Exam and i remember saying exactly that, that you could still get fired from a job if they do not allow employees to use any kind of drug in the work place or as one of their employees. To me it makes sense, because even if legal each establishment still has their rules.

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Pilot Orders Pizza for Passengers Stuck on Plane - NBC News

Pilot Orders Pizza for Passengers Stuck on Plane - NBC News | Hospitality Law | Scoop.it
A Frontier Airlines pilot is being hailed as a hero — but not for anything he did while flying the plane. Flight 719 took off from Reagan National Airport in...

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alessandrapirasdetorrens's curator insight, July 9, 2014 6:28 PM

That's excellent customer service and crisis management!

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Magic Mountain roller coaster derailment: Probe focuses on tree branch

Magic Mountain roller coaster derailment: Probe focuses on tree branch | Hospitality Law | Scoop.it
A fallen tree branch appears to have caused the Ninja roller coaster to derail Monday at Magic Mountain, stranding riders for nearly three hours before they were rescued.

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Dating app Tinder sued for sexual harassment

Dating app Tinder sued for sexual harassment | Hospitality Law | Scoop.it
Tinder is being sued by a former executive for sexual harassment and discrimination

Via alessandrapirasdetorrens
Claudia Muller's insight:

I find this extremely shocking, specially when the woman was told that her age made the company seem like a joke. Tinder is actually a very popular app used and it is targeted to young people and its great that a younger person came up with it, in my opinion people can relate. That's extreme discrimination of age.

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SF Restaurants and Bars Aren't Happy About Proposed $15 Minimum Wage

SF Restaurants and Bars Aren't Happy About Proposed $15 Minimum Wage | Hospitality Law | Scoop.it
The call for a $15 minimum wage has been increasingly potent in the past year, with fast-food workers around the country staging protests and plans for a raised minimum...

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Claudia Muller's insight:

I've worked in the restaurant industry for a while and i even believe myself $15 an hour wage, which would be maybe $10 for servers is still high. Good read

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Chobani Greek Yogurt accused in lawsuit of not being Greek and deceiving customers over its nutritional benefits

Chobani Greek Yogurt accused in lawsuit of not being Greek and deceiving customers over its nutritional benefits | Hospitality Law | Scoop.it
Chobani Greek Yogurt is about as nutritious as eating a fudge ice cream bar, a snarky lawsuit claims.

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Murdered Teacher's family sues bars for serving alcohol to drunkard husband

Murdered Teacher's family sues bars for serving alcohol to drunkard husband | Hospitality Law | Scoop.it
The family of a Derry Area Middle School teacher on Wednesday filed a lawsuit against her husband and three local bars they contend served him ...

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Supervisor threatens to hang worker for drinking from 'white people' fountain

Supervisor threatens to hang worker for drinking from 'white people' fountain | Hospitality Law | Scoop.it
A white supervisor threatens to hang a black employee for drinking water from a "white people" fountain.

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Thousands of dogs, and 3 people, sickened by jerky pet treats, FDA says

Thousands of dogs, and 3 people, sickened by jerky pet treats, FDA says | Hospitality Law | Scoop.it
The FDA continues investigating dog snacks from China that are believed to have caused illness in at least 5,600 dogs

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alessandrapirasdetorrens's curator insight, May 21, 2014 12:09 PM

The snacks were found to contain low levels of antibiotics as well as the drug amantadine, an antiviral and antiparkinsonian medication. 

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McDonald's Happy Meals get 'Happy,' new yogurt option

McDonald's Happy Meals get 'Happy,' new yogurt option | Hospitality Law | Scoop.it
McDonald’s is expanding the mom-friendly choices in its Happy Meals line, announcing Monday that it will offer Go-Gurt as option.

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