My likes
5.1K views | +0 today
Follow
My likes
ce que j'aime, ce qui me plait,, ...
Curated by GAGparis
Your new post is loading...
Your new post is loading...
Rescooped by GAGparis from Meilleure revue de presse de l'univers connu
Scoop.it!

OHHHH OUI : Le 21 décembre c'est la journée mondiale de l'orgasme !

OHHHH OUI : Le 21 décembre c'est la journée mondiale de l'orgasme ! | My likes | Scoop.it
Orgasme : Point culminant et terme de l'excitation sexuelle, caractérisé par des sensations physiques intenses.

Via Christophe Tisseyre
more...
Christophe Tisseyre's curator insight, December 20, 2017 7:48 AM
Putain, c'est demain, faut pas que j'oublie :p
Scooped by GAGparis
Scoop.it!

L’écriture pas très inclusive

L’écriture pas très inclusive | My likes | Scoop.it
Au vu du titre de cet article, je sens déjà des yeux se plisser, des sourcils se froncer, voire des couteaux être tirés. Mais, puisque le débat fait rage en ce moment, permettez-moi humblement d'y prendre part en énonçant ce fait tout simple : L'écriture n'est pas faite pour se sentir bien. Voilà. Du calme.…
GAGparis's insight:
:)
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

PRIMERA AIR announces three new bases in Europe to serve North American destinations

PRIMERA AIR announces three new bases in Europe to serve North American destinations | My likes | Scoop.it
PRIMERA AIR announces three new bases in Europe to serve North American destinations. Primera air announces opening of new bases in europe london stansted stn paris charles de
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Paris est un cauchemar - Causeur

Paris est un cauchemar - Causeur | My likes | Scoop.it
Ce week-end, c’était la fête à la Fnac: quand Anne Hidalgo privatise l'espace public
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Des montagnes de merveilles... architecturales

Des montagnes de merveilles... architecturales | My likes | Scoop.it
Actualités MONTAGNE INSIDE : Les montagnes françaises abritent de nombreuses merveilles architecturales à découvrir. Voici 10 perles à voir près des pistes de ski.
GAGparis's insight:
La Grave <3
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Pas assez ROIste, le media plan du key account manager doit être resizé from scratch

Pas assez ROIste, le media plan du key account manager doit être resizé from scratch | My likes | Scoop.it
Toute l'information selon des sources contradictoires
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Paris: la piétonnisation des voies sur berges fait doubler le temps de transport

Paris: la piétonnisation des voies sur berges fait doubler le temps de transport | My likes | Scoop.it
VIDÉO - Le rapport d'étape commandé par la région Île-de-France indique que le temps de transport a doublé depuis la fermeture de la circulation sur la voie George Pompidou.
GAGparis's insight:
:)
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Pas de casier judiciaire pour être élu : Jean Lassalle est pour !

Pas de casier judiciaire pour être élu : Jean Lassalle est pour ! | My likes | Scoop.it
Le député est l'un des deux seuls parlementaires (sur 577) à avoir signé la pétition "Pour l’interdiction aux détenteurs d’un casier judiciaire d’effectuer u
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Michel Rocard, figure essentielle de la gauche, est mort

Michel Rocard, figure essentielle de la gauche, est mort | My likes | Scoop.it
Premier ministre de François Mitterrand de 1988 à 1991, faiseur de paix en Nouvelle-Calédonie, Michel Rocard est mort samedi, à 85 ans.
GAGparis's insight:
Hommage au dernier qui nous restait... :(
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Customer Success Manager

Customer Success Manager | My likes | Scoop.it
Overview

Demandware is seeking a Customer Success Manager who will be a highly visible team member responsible for the complete post-sale success and satisfaction of a portfolio of Demandware's Customers. Reporting to a Regional Director, the Customer Success Manager will build strong relationships and identifies and leverages company-wide resources to address any customer satisfaction, growth opportunity or risk in their portfolio.

Demandware's Customer Success team is similar to an enterprise software account management organization; however, we deploy a unique "shared success" pricing model that motivates us to ensure our customers are fully enabled and equipped to drive top-line digital sales growth through our platform. Their success is our success. It's the Customer Success Manager's goal to make every customer in their portfolio successful and committed to Demandware for life through a trusted advisor relationship. The Customer Success team is part of an umbrella organization called Retail Practice & Customer Success, which also includes subject matter experts on implementing, using, and optimizing Demandware, in addition to digital commerce and omni-channel best practices.

Our Customer Success Managers are expected to possess knowledge, expertise, and experience in Software-as-a-Service business models, account management, customer relationship building, and program and project management. In addition, we are looking for an individual that has experience with e-commerce, marketing service or corporate retail operations that can build Demandware platform subject matter expertise to assist our Customers in growing their top-line sales. This individual will also execute and deliver growth and optimization programs directly to the client.

Responsibilities
Responsibilities
* Primary ownership and accountability for ensuring customer growth, satisfaction, and retention within the assigned accounts, moderate complexity and mid-size revenue customer portfolio
* Build, maintain and execute on account plans for each assigned account and coordinate appropriate internal domain experts for delivery
* Develop strong relationships with all key decision makers and influencers across channels, from e-commerce to in-store operations teams
* Uncover and mitigate any risk that threatens your customers' growth, satisfaction, or renewal; conceive and execute risk mitigation plans
* Own all primary customer communication and resolve escalations with autonomy related to the services provided by Demandware
* Demonstrated experience in identifying and mapping the customer org structure with ability to bridge turnover at any level of the organization
* Identify growth opportunities through monitoring platform innovation, benchmarks, and ecommerce industry changes and trends
* Translate strategic ideas and programs into clearly defined action steps specific to the clients' custom solution
* Execute the delivery of client enablement and feature adoption workshops to drive client enablement and maximize the subscription revenue of each customer
* Educate the customer and employee base on "best-practices" through direct interaction or content creation
* Act as the liaison between Product Management and the Customer with a focus on feature collaboration and communicating the Demandware roadmap in a balanced "one-versus-many" approach required by the SaaS model
* Collaborate with customer's implementation partner to achieve overall satisfaction with the solution and to create a trusted 3 way partnership between customer, partner, and Demandware
* Collaborate effectively with the Sales organization to close incremental revenue and secure long-term renewals

Qualifications
Qualifications

* 6-plus years of professional experience with at least 4 years of experience in SaaS/enterprise software Account Management or Client Services managing multi-million dollar portfolios of recurring revenue
* Demonstrated proficiency in some of the following business functions and/or concepts:
* eCommerce Best Practices (market-specific and global)
* Multi-site architecture and management (domestic and international)
* Online marketing, including Cost per Click (CPC) and Cost per Action (CPA) programs
* Search Engine Marketing (SEM) and Search Engine Optimization (SEO)
* Email, cross channel marketing and integration
* Merchandising and planning
* Catalogue and Content management
* Customer Relationship Management (CRM)
* Analytics and Ecommerce KPIs (key performance indicators)
* SaaS software and business models
* User experience design and usability
* Order management, payment process and fraud
* Fulfillment and logistics (including customer service)
* Exposure to the development, execution, and overview of account plans for top tier Customers
* Exposure to B2B SaaS models from the vendor side, including commercial contracts
* Strong command stature / executive presence at the C-Suite level; demonstrated ability to seamlessly participate in discussions with business and technical leadership
* Ability to work independently and to collaborate effectively across functions as part of team in a matrix environment
* Experience working with distributed, co-located teams required
* Success working in a fast-paced, dynamic and creative environment with a rapidly growing company
* Some experience in commercial contract negotiations
* Excellent verbal and written communication and in-person and virtual presentation skills
* Bachelors' degree in a related field required
* Strong English language skills
* Proficient knowledge of Microsoft Outlook, PowerPoint, Excel and Word
* Experience with CRM systems such as Salesforce.com preferred
* Ability to travel up to 50% of the year domestically and internationally

#LI-KC1
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Être une vraie mère, c’est quoi ?

Être une vraie mère, c’est quoi ? | My likes | Scoop.it
l'animateur dit à Céline une phrase assez stupide et effarante pour être relevée " Vous avez allaité tous vos enfants, vous êtes une vraie mère !"
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Cyberisques News - Le journaliste Thierry Outrebon nous quitte

Cyberisques News - Le journaliste Thierry Outrebon nous quitte | My likes | Scoop.it
Cyber Risques News, infos et news sur les cyber risques pour les professionnels: données perso, Internet, web, risques, cyber risk, cyberisk, Internet des objets, SCADA, clous, data breach, vie privée, cyber attaques, cyber assurance, budgets, veille, hacking, cyber risques news, cyebrisques.com, anssi, NSA, FBI, ils ont dits, cyber influenceurs, Observaatoire européen de la eConfiance, citations, slides
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

« La mise en esclavage d’Africains est-elle plus acceptable en Mauritanie qu’en Libye ? »

« La mise en esclavage d’Africains est-elle plus acceptable en Mauritanie qu’en Libye ? » | My likes | Scoop.it
Environ 13,6 % des esclaves dans le monde se trouvent en Afrique subsaharienne, précise notre chroniqueur. Sans susciter l’indignation.
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Paris : "On a pourri la vie des automobilistes", s'indigne Alba Ventura

Paris : "On a pourri la vie des automobilistes", s'indigne Alba Ventura | My likes | Scoop.it
ÉDITO - Le Paris sans voiture va-t-il se retourner contre la maire socialiste Anne Hidalgo ?
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

J-L Mélenchon sur Cédric Villani : « Je vais aussi lui expliquer ce qu’est un coiffeur, parce qu’il sait pas »

Toute l'information selon des sources contradictoires
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Transports en commun : forte hausse de la délinquance en 2016

Transports en commun : forte hausse de la délinquance en 2016 | My likes | Scoop.it
INFOGRAPHIES - Selon le bilan statistique de la délinquance en 2016, les agressions ont bondi de 14 % en un an. 330 voyageurs sont détroussés en moyenne chaque jour à travers le pays.
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

CDF Chambery: Résultats des finales cadettes et juniors filles | Planetgrimpe

CDF Chambery: Résultats des finales cadettes et juniors filles | Planetgrimpe | My likes | Scoop.it
Clap de fin sur la coupe de France de Chambéry avec les finales cadettes et juniors filles! Le résumé complet du week-end arrivera dès demain!
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Piétonnisation des voies sur berges: l’enfer voulu par Hidalgo

Piétonnisation des voies sur berges: l’enfer voulu par Hidalgo | My likes | Scoop.it
Dans la vision démiurgique de la maire de Paris, les souffrances des automobilistes pris au piège de sa radicalité sont un bien en soi.
more...
No comment yet.
Scooped by GAGparis
Scoop.it!

Un bar éphémère géant va ouvrir en plein air à Richard-Lenoir

Un bar éphémère géant va ouvrir en plein air à Richard-Lenoir | My likes | Scoop.it
Les fêtards parisiens sont décidément bénis des dieux. Après Grand Train dans le nord de Paris, un nouveau bar géant éphémère ouvrira dans l
GAGparis's insight:
Share your insight
more...
No comment yet.