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Rescooped by Jochen Saal from UX Design : user experience and design thinking
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QA (quality assurance) & UX (user experience) - Jakob Nielsen's Alertbox

Quality assurance impacts the user experience: when things don’t work, users question their understanding and develop superstitions and inefficient workarounds.

Via yannick grenzinger
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Scooped by Jochen Saal
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Why Local Commerce Will Be Larger Than E-Commerce For The Next Decade, An Analysis | TechCrunch

Why Local Commerce Will Be Larger Than E-Commerce For The Next Decade, An Analysis | TechCrunch | Mobile UX | Scoop.it
Editor's note: Mike Ghaffary is the vice president of business development at Yelp.

Marc Andreessen and Reid Hoffman recently debated whether software would eat traditional retail, leaving no brick-and-mortar presence behind.
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