Mediation
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Good Practice Framework

Good Practice Framework | Mediation | Scoop.it
"Universities should include mediation in their framework for handling student complaints," says the IOAHE - and so say all of us at CMP! The formal process
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Conflict - not a dirty word

Conflict - not a dirty word | Mediation | Scoop.it
There is a lot of energy in conflict. People spend a large amount of their time fuelling the fire, seeking allies, talking it over with colleagues at the
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Assessing the way forward - Handy Hint no. 4

Assessing the way forward - Handy Hint no. 4 | Mediation | Scoop.it
There are a variety of ways you can assess how to manage situations and outcomes consciously and objectively when you're faced with a complaint or
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Personal insight into how to engage with someone with a hidden disability - a guest blog by Roland

Personal insight into how to engage with someone with a hidden disability - a guest blog by Roland | Mediation | Scoop.it
personal experience of someone with a hidden disability, how to talk about a hidden disability at work, difficult conversations about disability
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Things people say when they're feeling threatened by diversity

Things people say when they're feeling threatened by diversity | Mediation | Scoop.it
Examples of how diversity makes people fearful and vulnerable
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Infographic: What makes a good investigator? 7 key competencies

Select your investigator wisely against evidential competence rather than simply seniority and 'gut feel'.
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The CMP Resolutions/HPMA “Courage to manage” Award Winner

The CMP Resolutions/HPMA “Courage to manage” Award Winner | Mediation | Scoop.it
Congratulations to Derbyshire Community Health Services, for its project “Creating a courageous culture” In 2012 Derbyshire Community Health Services created
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CMP Resolutions at the HPMA Awards

CMP Resolutions at the HPMA Awards | Mediation | Scoop.it
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Last night Katherine Graham, along with over 300 health sector people managers, attended the HPMA prestigious national awards dinner at a historic and dramatic venue in the heart of the City of London - The Brewery!  The event recognises and rewards excellence in healthcare human resource management

 

She was there to give the CMP Resolutions Courage to Manage award to the winning organisation, Derbyshire Community Health Services NHS Trust, presented to Rebecca Oakley, Head of Organisational Effectiveness,  for

their "Creating a courageous culture" submission.  

 

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Mediation and mental health -

t the latest blog from CMP ResolutionsHow should a mediator respond to a party with mental ill health? What might indicate that such a party can engage in mediation?

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Check out the latest blog from CMP Resolutions.

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Life-long learning for mediators – Patrick Moulsdale

When I train mediators I explain there are four main ingredients to their learning: the structure of mediation the language and approach of a
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HR Officers – did you spot that the definition of bullying has changed?!

“Bullying may be characterised as offensive, intimidating, malicious or insulting behaviour, an abuse or misuse of power through means intended to undermine, h
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CMP resolutions: Mediation Supervisor | Mediation training

This course provides intensive training to mediators who want to or have been tasked with taking on the role of developing and supervising mediators.
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Why you should not ask people to respect each other in mediation

Why you should not ask people to respect each other in mediation | Mediation | Scoop.it
CMP Resolutions train hundreds of mediators a year who plan to mediate in a variety of contexts: mediation in the workplace, homelessness, SEN, community, and
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Conflict coaching skills - helping someone think through their problems and options

Conflict coaching skills - helping someone think through their problems and options | Mediation | Scoop.it
When people can't resolve issues themselves, they look to others for advice and support – their managers, union officials, HR, and harassment advisors If you
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Nigerian Institute of Chartered Arbitrators's curator insight, January 24, 2017 7:29 AM
Conflict coaching skills - helping someone think through their problems and options
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Get people to say yes to mediation, using nudge

Get people to say yes to mediation, using nudge | Mediation | Scoop.it
You trained your mediators... where are the parties? Perhaps nudging can help 'Nudge' people towards mediation Many complaints which would and should
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Nigerian Institute of Chartered Arbitrators's curator insight, January 24, 2017 10:22 AM
Get people to say yes to mediation, using nudge
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The scale of the problem of bullying & harassment at work

The scale of the problem of bullying & harassment at work | Mediation | Scoop.it
  This infographic gives an insight into the scale of bullying and harassment in the workplace. Share and embed this infographic On Your
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Bullying and harassment - evidence it accounts for sickness absence

Bullying and harassment - evidence it accounts for sickness absence | Mediation | Scoop.it
THOR data quantifying how many days sickness absence are caused by bullying and harassment
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What's success in mediation at work?

What's success in mediation at work? | Mediation | Scoop.it
How do you know when your mediation has been a success?
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Nigerian Institute of Chartered Arbitrators's curator insight, January 24, 2017 10:25 AM
What's success in mediation at work?
Nigerian Institute of Chartered Arbitrators's curator insight, March 17, 2017 10:31 AM
What's success in mediation at work?
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Courage to Manage: evaluation summary

Courage to Manage: evaluation summary | Mediation | Scoop.it
Findings from the pilot of a blended learning approach to training managers in holding better ‘difficult conversations’ Demand for ‘soft skills’ training to
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Mental health and mediation infographic | CMP Resolutions

Mental health and mediation infographic based on the new CMP Resolutions training courses for mediation in sectors where parties may have mental health
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Mediation and mental health

This training has been designed for mediators who may carry out mediation with parties who have mental health conditions.
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First ever Mediation and Mental Health course from CMP Resolutions

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Registration

Registration | Mediation | Scoop.it
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Our next free webinar from CMP Resolutions on 21st May..sign up here!!

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Mediation and language – CMP invited by Open University as experts for Language module

The Open University Faculty of Education and Languages is producing an undergraduate module of learning focused on grammar and practice in the real world, and
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Infographic: 10 excuses bosses give not to bring in a mediator

The 10 top justifications senior managers give for not “bringing in the mediators” to resolve a conflict in their organisation. How many have you heard?
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