Management
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Rescooped by Jean-Guy Frenette from Just Story It
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Engaging Employees: 3 Ways To Actually Do It

Engaging Employees: 3 Ways To Actually Do It | Management | Scoop.it
Start by talking about impact, not financial performance.

Via Dr. Karen Dietz
Jean-Guy Frenette's insight:

PDGLead

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Sandeep Gautam's curator insight, June 18, 2014 12:15 AM

Liked the second part about recognizing and rewarding people-focused leaders as much , or more, than task-obsessed managers.

Richard Lock's curator insight, June 18, 2014 3:06 AM

Good example of the clear benefits of genuine engagement.

Wanda McKenzie's curator insight, June 27, 2014 8:42 PM

ENPS is the 3rd one

Rescooped by Jean-Guy Frenette from New Customer - Passenger Experience
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Engagement: The Key Metric for the Future

Engagement: The Key Metric for the Future | Management | Scoop.it

Via Eric_Determined / Eric Silverstein
Jean-Guy Frenette's insight:

Employees first then customers. Make sense...

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Raquel Oliveira's curator insight, January 27, 2014 10:22 AM

a humanidade clama por ser envolvida nas decisoes, projetos e aprendizagem. Sim, eu sinto esse movimento em diversos setores. Em relação a aprendizagem de adultos, é irreversível !

Scott Davidson's curator insight, January 29, 2014 10:01 AM

Do you measure engagement?

Michael Allenberg's curator insight, January 31, 2014 8:11 AM

It's all about engagement folks!