Sara Wingate Gray, Department of Information Studies, University College London, Gower Street, London WC1E 6BT, United Kingdom. Email:

‘Librarian identity’ is a contested arena, seemingly caught up in a values-war between traditional principles of ‘citizenship’ and late 20th century’s shift to a democracy of consumerists. New professionals may be wary of associating with established systems of their own professional hierarchies when professional associations may be perceived as not having paid enough attention to how this shift in values has been effected, yet this is the key question to address: how has this shift towards ‘information management/consumption’; the library member now as ‘customer’; and new models of library provision by private or social enterprises, impacted on the profession’s identity as a whole?..."


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Via Karen du Toit