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Vidéo | Lean management dans les Services

Articles classés Vidéo écrits par Operae Partners
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Excellentes videos de la journée Lean dans les Services de juillet dernier !

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The Most Underrated Skill in Management

The Most Underrated Skill in Management | Lean Management | Scoop.it
Articulating what problem you’re trying to solve is an important (and underrated) management skill.
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Great article from MIT. The basic exercise to improve oneself is applying PDCA to one's problems ie those impacting clients.
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Considérez le standard comme un kata, pas comme une règle

Considérez le standard comme un kata, pas comme une règle | Lean Management | Scoop.it
 Traduction de l’article de Michael Ballé Kata est un mot japonais désignant un ensemble détaillé de mouvements chorégraphiés : c’est la manière dont nous faisons les choses. Ce n’est pas un ensemble de règles. Ce n’est pas un programme. C’est le meilleur état de notre connaissance à un instant donné. Oui, un kata ça reste,…
Marc Legru's insight:

apprentissage vs. bureaucratie/règles : les standards de travail comme éléments fondamentaux de l'amélioration continue. Merci Michael pour cet article !

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Et la compétence professionnelle la plus importante du 21ème siècle est …

Et la compétence professionnelle la plus importante du 21ème siècle est … | Lean Management | Scoop.it
Le World Economic Forum vient de publier la liste des 10 compétences principales dont votre organisation a besoin pour prospérer dans la quatrième révolution industrielle. Non seulement ont-ils établi ce classement des "top skills" pour 2015 mais aussi ce sont-ils aventurés à imaginer ceux nécessaires en 2020 car j'imagine qu'ils sont impliqués dans le sujet…
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Think of Standards as Katas, not rules!

Think of Standards as Katas, not rules! | Lean Management | Scoop.it
Kata is a Japanese word for a detailed set of choreographed movements: it's the way we do things. It's not a rule. It's not a program. It's the best
Marc Legru's insight:

Escaping from our Taylorist habits to lean practices! Great post from Michael

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Takahiro Fujimoto: The Evolution of a Manufacturing System at Toyota, 1999

Takahiro Fujimoto: The Evolution of a Manufacturing System at Toyota, 1999 | Lean Management | Scoop.it
So many people look for the “secret ingredient” that will turn their lean efforts into performance transformation. There is nothing secret, it’s been there all along. I’ve been reading again Prof…
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En quoi le Lean management aide-t-il les entreprises à être plus agiles ?

En quoi le Lean management aide-t-il les entreprises à être plus agiles ? | Lean Management | Scoop.it
Depuis de nombreuses années on entend parler de la nécessité pour les entreprises d’être « agiles » face à la complexité croissante de notre environnement business, de ses évolutions rapides et imprévisibles, et face aux besoins des nouvelles...
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Les outils de management visuel ne sont pas des tableaux de gestion de tickets !

Les outils de management visuel ne sont pas des tableaux de gestion de tickets ! | Lean Management | Scoop.it
En Lean, le management visuel est une boussole qui permet à tous de comprendre comment contribuer et de faire des suggestions, pas un outil de flicage.
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What's the difference between a sensei and a consultant?

What's the difference between a sensei and a consultant? | Lean Management | Scoop.it
Dear Gemba Coach, Is there a difference between a sensei and a consultant? Beyond the way they market themselves, don’t they do the same thing?
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Lean Summit Lyon 2016 – le Lean EST la Stratégie

Lean Summit Lyon 2016 – le Lean EST la Stratégie | Lean Management | Scoop.it
Retour sur la conférence Lean Summit qui a eu lieu à Lyon les 7 et 8 avril dernier. La thématique de cette édition 2016 : le Lean comme LA stratégie d’entreprise (Vs  un outil stratégique parmi d’autres). Comme à chaque fois, une conférence essentielle en ce qu’elle donne la parole à des patrons d’entreprises du…
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How is lean different from Taylorism?

How is lean different from Taylorism? | Lean Management | Scoop.it
In a special column, Michael Ballé breaks from his standard practice of answering readers’ questions to weigh in on the controversy comparing lean management to “Taylorism” triggered by the recent story “Medical Taylorism” in the New England Of Medicine.
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How is lean different from Taylorism ? A new great post by Michael

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Orry Fiume: a lean strategy can really improve your ROI

Orry Fiume: a lean strategy can really improve your ROI | Lean Management | Scoop.it

 

  1. The first step is for the company’s leadership to understand that lean is a business strategy, not a manufacturing tactic. 

Fiume, Ballé, Jones and Chaize on lean finance: why a lean strategy can lead to superior ROI


Via Christophe Riboulet
Marc Legru's insight:

"The first step is for the company’s leadership to understand that lean is a business strategy, not a manufacturing tactic."

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Christophe Riboulet's curator insight, March 3, 2016 1:49 AM

"The first step is for the company’s leadership to understand that lean is a business strategy, not a manufacturing tactic."

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Sustainability, Like Quality

Sustainability, Like Quality | Lean Management | Scoop.it
How much do you charge your customers for quality?   For a lean organization, this question might sound a little absurd.    Of course you don’t charge extra for quality -- it’s an outcome of continuous improvement efforts.  Sustainability works the same way in a lean organization, but there’s a belief that “going green” requires a…
Marc Legru's insight:

considering sustainability the same way than quality using lean

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At Toyota, The Automation Is Human-Powered

At Toyota, The Automation Is Human-Powered | Lean Management | Scoop.it
While the rest of the auto industry increasingly uses robots in manufacturing, Toyota has taken a contrarian stance by accentuating human craftsmanship.
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Le Lean ne devrait-il pas se focaliser sur les solutions plutôt que sur les problèmes ?

Le Lean ne devrait-il pas se focaliser sur les solutions plutôt que sur les problèmes ? | Lean Management | Scoop.it
Traduction de l’article de Michael Ballé : « Shouldn’t lean focus on solutions, rather than problems? » Pourquoi le Lean est-il si focalisé sur la résolution de problème ? Voir toute chose comme un problème n’est-il pas négatif ? Ne devrions-nous pas plutôt nous focaliser sur les solutions ? Ne serait-ce pas plus positif et plus créatif…
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Want to Respect Your People? Share the Profits!

Want to Respect Your People? Share the Profits! | Lean Management | Scoop.it
People and profit are key in any company, not just a lean one. But too often, an organization's drive for profit can cause it to lose sight of Respect for People. How can you maintain the balance? Orry Fiume has 10 ideas to share.
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Qu’est-ce que le Lean a de si spécial ?

Qu’est-ce que le Lean a de si spécial ? | Lean Management | Scoop.it
Le Lean est une approche dynamique de management des courbes d’apprentissage qui part du principe qu’on atteint ses objectifs par le développement des gens.
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Why Learning Is Central to Sustained Innovation

Why Learning Is Central to Sustained Innovation | Lean Management | Scoop.it
Operational excellence requires cultivating an expectation for continuous improvement in all employees.
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As Michael Balle said, Lean Thinking starts at designing products to delight customers and ease production

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Re-translating Lean from its origins

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Important article about Kaizen!

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De quelle obeya parle-t-on ? L’Obeya de management 1/3

De quelle obeya parle-t-on ? L’Obeya de management 1/3 | Lean Management | Scoop.it
L’obeya, oobeya en japonais, c’est « la grande salle ».
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The amazing challenging power of TPS - Lead With Lean

The amazing challenging power of TPS - Lead With Lean | Lean Management | Scoop.it
Using TPS as the basis of lean thinking makes you face your own challenges, by drawing a lean model of your business.
Marc Legru's insight:
Better understanding our business using the "thinking people system" to ask the right questions
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Why won't operators use andons?

Why won't operators use andons? | Lean Management | Scoop.it
Dear Gemba Coach, We’re struggling with andons. We’ve set up a button for operators to press and call for help, but they’re not using it as much as we hoped, and we don’t know how to make it work properly. Any thoughts?
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« L’objectif du Lean est d’éliminer tout ce qui parasite la production »

« L’objectif du Lean est d’éliminer tout ce qui parasite la production » | Lean Management | Scoop.it
Emmanuelle Legault sera l’une des intervenantes du Lean Summit France, qui se déroulera du 6 au 8 avril, à la Cité des congrès de Lyon. Sa sociét
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Ask Art: What to Look for in a Lean Team Leader

Ask Art: What to Look for in a Lean Team Leader | Lean Management | Scoop.it
One of Art Byrne's most-asked questions is, "What are the key traits for a lean team leader?" His recommendation might surprise you - take a look and find out Art's take on this critical position in any lean organization.
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La newsletter de l’Institut Lean France : Encourager les idées nouvelles est tout aussi important qu’éliminer les erreurs… par Michael Ballé

La newsletter de l’Institut Lean France : Encourager les idées nouvelles est tout aussi important qu’éliminer les erreurs… par Michael Ballé | Lean Management | Scoop.it
Encourager les idées nouvelles est tout aussi important qu'éliminer les erreurs.
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An interview with Ian Hurst and Keith Edwards, Toyota

An interview with Ian Hurst and Keith Edwards, Toyota | Lean Management | Scoop.it
At the Lean Summit UK, Planet Lean met with Toyota Lean Management Centre to discuss standardization and respect for people.
Marc Legru's insight:

Toyota views about standardization and respect for people : fundamentals of lean management

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