Leading Employees
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The Weekly Reid: How to Lose a Team in 10 Days —

The Weekly Reid: How to Lose a Team in 10 Days — | Leading Employees | Scoop.it

If you manage teams for long enough, you’re going to lose them every so often. You’re going to get busy or distracted. You’re going to make mistakes. The company is going to go through ups and downs. It’s impossible not to lose the team once in a while. We all do it.

Chris Brown's insight:

Losing a team isn't as difficult as you might think.  How many of these things do you see in yourself and your team?   My perception is that some of these become cumulative... missing meetings impacts how approachable you seem which, in turn has an impact on communicating.....

 

Which one do you need to focus on?

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(4) Why You Enjoy Other People’s Failure | The Science of Empathy - YouTube

Chris Brown's insight:

Teams and empathy.  Let's combine a couple of really intriguing parts of leading employees.  Do we limit our teams success by forcing levels of competition?  What happens when you re-align teams and cross-populate teams?

 

This short video gives some good food for thought....what's your take?

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Listening Is an Overlooked Leadership Tool

Listening Is an Overlooked Leadership Tool | Leading Employees | Scoop.it
Three suggestions to try this week.
Chris Brown's insight:

Three great suggestions about listening and how you can improve... and why.

 

Interesting that this article is written by a person that works at twitter, yet they point out the importance of personal communication....

 

Pick two of these suggestions and try them this week...the third can wait until next week.

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Content Vs. Context

Good leaders pay attention to the content of their business , conscious leaders also pay attention context. They ask, "From where is the conversatio
Chris Brown's insight:

Content and Context are important factors to consider.  This video provides some good information that helps when distinguishing between the two.

 

I would add that content is typically shaped by the context in which it is taken in.  How certain content impacts an organizations unique needs is where context comes into play.  

 

Which is more important?  Both....it depends on what you are trying to accomplish....

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Root Cause Analysis: Tracing a Problem to Its Origins

Root Cause Analysis: Tracing a Problem to Its Origins | Leading Employees | Scoop.it
Use Root Cause Analysis to look deeper into problems and find out why they're happening. Use our free template to get you started.
Chris Brown's insight:

Getting to the root cause means digging deeper into information to determine what really is the issue.  I love the example here of the broken wrist and the doctor.... don't treat the symptom (the pain) without fixing the real problem... the broken bone.

 

This article also points to some good tools to help along the way... cause and effect diagrams, and the 5 whys are integral to the process and will result in a focused fix on the problems identified.

 

 

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5 Whys: Getting to the Root of a Problem Quickly

5 Whys: Getting to the Root of a Problem Quickly | Leading Employees | Scoop.it
Learn how to use the Five Whys problem-solving approach. The 5 Whys is a simple but powerful technique to get to the root of a problem.
Chris Brown's insight:

We spend lots of time working on problems and sometimes don't take the time to really assure we know what the problem is.  One great tool has been to use the "Five Whys" to get to the root cause.   

 

The process is simple, however don't let the simplicity get in the way of using it effectively.  This video and information will help frame it up for you.  

 

Why do you need to ask why?   Watch and find out.....

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Why Others Might Not Trust You As Much As You Think They Should

Why Others Might Not Trust You As Much As You Think They Should | Leading Employees | Scoop.it
Trustworthiness is in the eye of the beholder, and probably better in moderation than we tend to think. Here's why.
Chris Brown's insight:

"Few things are more tiring than having to demonstrate or prove everything to someone who then still fails to believe us."  A pretty strong statement when it comes to trust.   The article goes on to point out that it doesn't matter how ethical you think you are...but what others think.

 

So, does this shape trust differently for you?

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Two Ways to Simplify Your Leadership Style

Two Ways to Simplify Your Leadership Style | Leading Employees | Scoop.it
Follow these two practices to simplify your leadership style, stop confusing employees, and increase your ability to positively influence followers.
Chris Brown's insight:

Good article from Inc.   They say:

" ...Here's what we know: being a leader is about influence..."

 

So what can help increase positive influence in a leader?  Take a look at the article and focus on these two steps.....

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3 Skills You Need for Career Success

3 Skills You Need for Career Success | Leading Employees | Scoop.it
Keith Daly, chief claims officer at Farmers Insurance, explains.
Chris Brown's insight:

Be authentic, curious (and act), and embrace diversity.  These three characteristics are important in today's business world...and life in general.

 

Thanks Keith!

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4 Ways You're Unknowingly Stressing Out Your Coworkers

4 Ways You're Unknowingly Stressing Out Your Coworkers | Leading Employees | Scoop.it
It's one thing to offer help and another to actually be helpful.
Chris Brown's insight:

We tend to add stress in some situations when we are trying to help.  These four suggestions should be kept front of mind when interacting with coworkers in stressful situations...and...there might be something in these suggestions that we could take home too!  Look at number 3, for example.  Asking questions that imply criticism or judgement.  Why are we doing that?  Don't you think that we can find better ways to handle these conversations? 

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Ignite! Newsletter, Leadership, Ken Blanchard

Leadership focused articles, resources, and events from The Ken Blanchard Companies.
Chris Brown's insight:

Interesting article on Leadership and providing feedback.  In part, Blanchard shares that:  "The late Warren Bennis often said managers need to balance action with reflection.  Typically, managers and teams race toward a goal.  But as soon as they attin it, before anyone has the time to honor, clebrate, or even take a deep breath, they jump in to the next one."

 

So... the question for you.... are you taking time to reflect and celebrate or just jumping in again?

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Performance Management: Are Your First-Time Managers Overreacting?

New managers sometimes get over-invested in people and projects. As a result, they can overreact—getting too excited or upset when things don’t go exactly as planned.
Chris Brown's insight:

First time managers, performance management and new parents... Scott Blanchard makes a pretty good comparison when you read this article.  


How can you incorporate some of these suggestions into your role? 


I'll be focusing on being more clear and supportive.  How about you?

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The One Leadership Skill That Impacts Overall Success

The One Leadership Skill That Impacts Overall Success | Leading Employees | Scoop.it
Big ideas are important, but being a good listener is just as critical a skill to develop.
Chris Brown's insight:

Personally not surprised here.  Empathy and involvement with people once again are clearly key items in interactions.  Clearly noted is that "Balance should rule the day - and leadership development...it's important not to let one skill outshine another."


In the end, "...without the ability to engage people, great business schemes aren't worth the slide shows they're projected in."


How is your empathy?  Do you demonstrate forgiveness and compassion? Do you seek to involve others?


If you answered low or no to the above questions, you might wish to focus some energy in strengthening these skills. 

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Five Ways That Organizations Crush Customer Empathy (Video)

Human beings are naturally empathetic, yet that tendency can get crushed when they go to work. Watch and rea
Chris Brown's insight:

Do building teams crush empathy?  Do we lose empathy when we go to work?   

 

An interesting video and article to consider... and certainly some things to think about.

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Be an Example -- 3 Ways to Practice True Leadership

Be an Example -- 3 Ways to Practice True Leadership | Leading Employees | Scoop.it
You don't want to be the next United Airlines; instead, take steps to empower employees to behave better by modeling true leadership for them.

Via Jay
Chris Brown's insight:
Leading people by inspiration requires we keep a hold on the rope... and a couple other items... take a look at this article.
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There Are Actually 3 Kinds Of Listening--Here's How To Master Them

There Are Actually 3 Kinds Of Listening--Here's How To Master Them | Leading Employees | Scoop.it
Here's a quick primer on "physical," "mental," and "emotional" listening, and how to put them together.
Chris Brown's insight:

Listening is a skill that we all can do better at.  This article touches on focusing on three kinds of listening and learning to master them.  First we must understand that it is a skill that we need to practice consciously

 

Read and practice.....  

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Ken Blanchard | You're Not the Boss of Me

Ken Blanchard | You're Not the Boss of Me | Leading Employees | Scoop.it

Blog on providing feed back.

Chris Brown's insight:

This blog has some good information to help change the perception that feedback must be a hard conversation.  

 

I especially appreciate the information around opportunities for both the recipient and the provider of feedback.  So, if you need a refresh on the importance of and basic how to on feedback, this is a good spot....

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Cause and Effect Analysis: Identifying the Likely Causes of Problems

Cause and Effect Analysis: Identifying the Likely Causes of Problems | Leading Employees | Scoop.it
Cause & Effect Analysis is a diagram-based technique that helps you identify all of the likely causes of the problems you're facing.
Chris Brown's insight:

Another good analysis tool...Fishbone diagramming helps guide discussion and identification of root causes when more than one factor may be involved.  Combining this with the 5 whys becomes a powerful discussion tool for a team to determine the issues that they need to address.

 

Addressing the cause will have a direct impact on the effect...

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GAIN SOFT SKILLS WHILE MENTORING - RIVER - Mentoring Software & Social Learning Software for Talent Development

GAIN SOFT SKILLS WHILE MENTORING - RIVER - Mentoring Software & Social Learning Software for Talent Development | Leading Employees | Scoop.it
With our lives dominated by screens, clicks and likes, have we lost our touch when it comes to interpersonal soft skills? This River blog from Laura Francis examines the need for better soft skills training in the world today and how mentoring can fill the gap.
Chris Brown's insight:

Suggestion to not over look the need for soft skills as a leader and mentor.  Some challenging thought in three areas that are inter-related:  Communication, Listening, Empathy.

 

Listening is actually one of the fundamental aspects of communication, and calling it out as a separate discussion adds emphasis on it's importance.  Listening becomes a lynch pin to communication.  And...good communication means that you have "connected" with a person to share a message...hence, Empathy is a key component.

 

If you focus on these three areas, you will be successful in leading others. 

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Five Ways To Speak Passionately Without Getting Too Emotional

Showing emotion can be a good thing, but you still want to come across as focused, not frazzled.
Chris Brown's insight:

;Some excellent points about passion in speaking publicly.  The point about movement is particularly important.  Pacing really detracts!!!! Don't do it!  Move with purpose and use movements to point up the important things you want others to remember.

 

Enjoy the article... and take heed!

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Content Curation: The Art of a Curated Post [Infographic]

Content Curation: The Art of a Curated Post [Infographic] | Leading Employees | Scoop.it
Content curation is an economical way to increase content production - & it's easy when you have an informative infographic to guide you.
Chris Brown's insight:

An interesting article about content curation... This infograph can provide great insight and guidance in the process. 

 

Thanks to Curata for sharing!

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Does employee engagement equal personal responsibility?

Does employee engagement equal personal responsibility? | Leading Employees | Scoop.it
For me, employee engagement is about how we as individuals navigate life in the workplace. For me, engagement is all about the freedom and gratification provided by taking responsibility for our own lives. Dan Pink’s book Drive sums this up as autonomy, purpose and mastery, and I think that’s a good way of looking at it.
Chris Brown's insight:

Engagement is employee and company responsibility.  The company needs to provide the opportunity, tools, and vision...the employee needs to see the connection of what they do and the organization and desire to master their skills to accomplish.

 

Makes sense to me. 

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Why Are So Many Managers Afraid Of Talking To Their Employees?

Why Are So Many Managers Afraid Of Talking To Their Employees? | Leading Employees | Scoop.it
Having a staff doesn't automatically make you a great communicator. Here are the reasons why people sweat giving feedback.
Chris Brown's insight:

Managers struggle with communications, especially giving feedback.  Leaders may fear hurting people's feelings and that fear makes the leaders nervous.  "Our nerbousenss causes us to tense up and over-dramatize the conversation ... which in turn creates an environment of conflict."

 

How do we overcome this?  Focus on these:

  • Be Direct...Be Kind
  • Listen
  • Don't make it personal
  • Show up, be present
  • Inspire greatness

 

Like the article says:  "If we get it right, feedback can create collaboration, a culture of connection, and sustainable change."

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How The Most Successful People Ask Questions

How The Most Successful People Ask Questions | Leading Employees | Scoop.it
The most intelligent and successful people ask a lot of questions. Here's how to use what you don't know to your advantage.
Chris Brown's insight:

Have you ever heard of question storming?  Asking questions not only is a great way to share information but also to build relationships.  


What questions work for you?

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4 Ways to Exude Confidence Even When You Don't Feel Worthy

4 Ways to Exude Confidence Even When You Don't Feel Worthy | Leading Employees | Scoop.it
It's common to feel self-doubt when you reach a new level of success. Here's how to fake it until you make it.
Chris Brown's insight:

"Fake it until you make it"... sounds a bit disingenuous to me... how about "be the change you want to see" instead?


No matter how you couch it, these suggestions are important as you take on new challenges in your world.  Avoid being a know-it-all...Ask great questions...Accept not knowing....and Watch your thoughts.  These will help you exude confidence while also displaying humility.   

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