8 ways to deal with negative comments in online communities » Laurel Papworth @SilkCharm | Leadership,future,world news,technologies. | Scoop.it
How do you respond to a negative comment on Facebook? Shut the Page down, ban the commenter, suck up to them? How about a bitchy tweet on Twitter? Here are eight ways to deal with online criticism.

Via Ramon Aragon, Mariano Fernandez S.