Principales #présentations du "Social CRM & Customer Engagement 2011" à Londres le 6 mai | Our Social Times | "Le magazine de la relation client" |
We had around 120 brands, agencies, vendors, consultants and journalists in the room, plus an online audience of several hundred live-streamers and #scrm11 hashtag followers.

Highlights and presentations from Social CRM and Customer Engagement 2011 (London), including :

Brent Leary >>
Esteban Kolsky >>
Mitch Lieberman >>
Catriona Oldershaw >>
Giles Palmer >>
Eric Stahl / Xabier Ormazabal >>
Luis Carranza >>
Richard Hughes >>
Mark Tamis Net-7 >>