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@danmiller on The Democratization of Conversational Technologies -

@danmiller on The Democratization of Conversational Technologies - | Language Tech Market News | Scoop.it

We’ve completed field work and are preparing to publish the 3rd annual assessment of speech analytics around the world (sponsored by Uniphore). One of the major findings, which will be a topic of discussion at the Conversational Commerce Conference in San Francisco in September is that executives in companies that have invested in and deployed speech analytics to support workforce optimization (WFO) and training of customer care agents in contact centers now recognize that the latest solutions are valuable resources for informing and training virtual assistants and chatbots.

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@Bertin IT Runs Deep Learning Workshop on Conversational Analytics

@Bertin IT Runs Deep Learning Workshop on Conversational Analytics | Language Tech Market News | Scoop.it

Bertin IT tiendra un atelier le mardi 10 avril à 14h en salle 7, animé par notre experte en la matière, Ariane Nabeth-Halber, Directeur Speech Solutions : Comment le Deep Learning réinvente le Speech Analytics ? Les récents progrès en intelligence artificielle et tout particulièrement en deep learning (apprentissage profond) révolutionnent nombre de disciplines et d’applications. La reconnaissance vocale et le traitement du langage en font partie de façon notable.

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New report: Speech Analytics Market Worth $2.2B by 2022

New report: Speech Analytics Market Worth $2.2B by 2022 | Language Tech Market News | Scoop.it
Speech Analytics market players are Verint Systems (US), Avaya (US), Calabrio (US), Clarabridge (US), Voci Technologies (US), Zoom International (Czech Republic), NICE Systems (Israel), Genesys (US), HPE(US), CallMiner (US), Almawave (Italy).
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Speech Analytics Market to Grow At CAGR of +28% to 2021

Speech Analytics Market to Grow At CAGR of +28% to 2021 | Language Tech Market News | Scoop.it

Different speech analytics approaches could include phonetic indexing, speech-to-text transcription, speaker separation, talk-over analytics, and emotion detection. The types of speech analytics solutions include speech engine, analysis and indexing, query engine, search engine, and dashboards and reports.

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Report: Europe's Speech Analytics Market Expected to Grow by 16.1% CAGR to 2023

Report: Europe's Speech Analytics Market Expected to Grow by 16.1% CAGR to 2023 | Language Tech Market News | Scoop.it

Companies analysed:

Verint Systems
NICE Ltd.
CallMiner
Avaya
Hewlett Packard Enterprise (HPE) Company
VOCI Technologies
Zoom International
Clarabridge
Almawave
Calabrio, Inc

LT-Innovate's insight:

Not many EU companies in the list.

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Report: Speech Analytics Market Growing by +29% CAGR

Report: Speech Analytics Market Growing by +29% CAGR | Language Tech Market News | Scoop.it

Copanies covered: Interactive Intelligence Group, NICE Systems, Verint Systems, Avaya, Genesys, Hewlett-Packard Enterprise, inContact, Calabrio, CallMiner, ClaraBridge

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Speech Analytics Market Worth $2.1B by 2022

Speech Analytics Market Worth $2.1B by 2022 | Language Tech Market News | Scoop.it

Market research report "Speech Analytics Market by Component, the global market size is expected to grow from USD 941.1 Million in 2017 to USD 2.17 Billion by 2022, at a CAGR of 18.2% during the forecast period.

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