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@Sogou Ranks First in Conversational Question Answering Challenge

@Sogou Ranks First in Conversational Question Answering Challenge | Language Tech Market News | Scoop.it

Sogou Search AI Group ranked first in the Conversational Question Answering (CoQA) Challenge, with an overall score of 82.8%, which surpassed the previous record held by Microsoft and further narrowed the gap with human performance (88.8%).
Launched by Stanford University in August 2018, CoQA is a large-scale dataset for building Conversational Question Answering systems.

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Speech Startup Voca AI Raises $2.6 Million

Speech Startup Voca AI Raises $2.6 Million | Language Tech Market News | Scoop.it
Voca AI technology offers very human-like voice interfaces. It can
  1. Identify intended action from how things are being said directly from the voice signal (rather than text)
  2. Automatically build the conversation graph from conversation calls
  3. Business optimisation: choose the best response that drives more revenue
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@Artie Builds Platform For Intelligent Avatars

@Artie Builds Platform For Intelligent Avatars | Language Tech Market News | Scoop.it

Artie (US AI company) focused on mobile augmented reality, has launched officially. The company's software allows content creators to bring virtual characters to life with its proprietary Wonderfriend Engine, which makes it easy to create avatar-to-consumer interactions that are lifelike and highly engaging. Once created, the avatars exist in AR where they can interact and converse with consumers and each other. 

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Alibaba Wows #NeurIPS with Voice Assistant Trained to Double Think on Zillions of Customer Calls

Alibaba Wows #NeurIPS with Voice Assistant Trained to Double Think on Zillions of Customer Calls | Language Tech Market News | Scoop.it
The pre-recorded demo call involved the agent asking a customer where he wanted his package delivered. In the back-and-forth exchange, the agent successfully navigated several conversational elements that demonstrated the breadth of its natural-language capabilities.
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@Opus Shares Five Guiding Principles for #ConversationalCommerce in 2019

@Opus Shares Five Guiding Principles for #ConversationalCommerce in 2019 | Language Tech Market News | Scoop.it

Beyond 2019, enterprises must support chatbots, message bots, Alexa Skills, Google Actions and the inevitable advent of new conversational interfaces in cars, kiosks, retail stores and homes. Here are 5 guiding principles defined by identifying the first-order issues that conversational advocates must tackle and, by association, the hard problems that the most thoughtful folks in the business are investing in:

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Microsoft Acquires Conversational AI Development Company Xoxco

Microsoft Acquires Conversational AI Development Company Xoxco | Language Tech Market News | Scoop.it

In an apparent move to further boost its artificial intelligence technology, Microsoft has acquired the bot and conversational AI tools developer Xoxco. The startup company also created the first commercial bot in Slack called Howdy. Xoxco also developed the Botkit, a suite of developer tools now used by thousands of developers in GitHub. Microsoft already acquired Botkit earlier this year for $7.5 billion USD. Aside from these projects, it was reported that Xoxco had already worked with Microsoft in the past.

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@Furhat Social Robotics Platform Upgrades Conversational AI

@Furhat Social Robotics Platform Upgrades Conversational AI | Language Tech Market News | Scoop.it

Furhat Robotics, has developed a powerful and sophisticated platform specifically for multisensory and immersive language interactions, enabling developers, working in any industry sector and from any country, to build highly advanced applications for social robots.

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India Includes a $1 Billion Startup in #Multilingual #Conversational Tech 

India Includes a $1 Billion Startup in #Multilingual #Conversational Tech  | Language Tech Market News | Scoop.it
Udaan, a two-year-old marketplace-app maker valued at $1 billion last month, connects more than 150,000 buyers and sellers of electronics, clothing, and staples, using a chat feature that allows real-time conversation in multiple Indian languages. Founders and former Flipkart Internet Pvt. executives Sujeet Kumar, Amod Malviya, and Vaibhav Gupta have said they’re looking to rapidly add product categories.
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@ArtificialSolutions Raises Another €13.6M 

@ArtificialSolutions Raises Another €13.6M  | Language Tech Market News | Scoop.it

With chatbots and voice assistants creeping into all consumer devices and apps, good conversational AI engines are in high demand. Capitalising on this, Swedish startup Artificial Solutions has raised €13.6 million in funding to further develop its Teneo platform.

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Global Market for Social and Entertainment Robots  to Grow at CAGR of +9%

Global Market for Social and Entertainment Robots  to Grow at CAGR of +9% | Language Tech Market News | Scoop.it

Key Players in this report are: Robot Care Systems, Savioke, Blue Frog Robotics, Avatarmind, Jibo, Asus, Future Robot, Vstone, Aldebaran, Fellow Robots, and PAL Robotics

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How Smart Hubs Could Answer Follow-up Questions in #VA Contexts

How Smart Hubs Could Answer Follow-up Questions in #VA Contexts | Language Tech Market News | Scoop.it

Gupta and colleagues describe a solution in the paper “Contextual Slot Carryover for Disparate Schemas,” a neural network that automatically learns to map one skill’s slots to another’s. The findings will be presented at the upcoming Interspeech conference in Hyderabad, India in September.

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Baidu's DuerOS Assistant Now Installed on 100 Million Devices

Baidu's DuerOS Assistant Now Installed on 100 Million Devices | Language Tech Market News | Scoop.it

Baidu has announced that its conversational AI assistant DuerOS has reached an install base of 100 million devices, up from 50 million just six months ago. This is a suite of software developer kits (SDKs), APIs, and turnkey solutions that allow original equipment manufacturers (OEMs) to quickly integrate Baidu’s voice platform with smart speakers, refrigerators, washing machines, set-top boxes, and more. To date, its more than 200 partners have launched 110 DuerOS-powered devices.

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Passage AI Chatbots Now Converse In Over 150 Languages

Passage AI Chatbots Now Converse In Over 150 Languages | Language Tech Market News | Scoop.it

 Passage AI, a leader in AI-powered conversational interfaces, has extended its natural language understanding/processing (NLU/P) capabilities to support over 150 languages natively, including simplified and traditional Chinese, French, German, Portuguese, Japanese and Spanish. Companies can now offer near instant responses to customers around the globe in their native tongue.

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3M Buys M*Modal's Medical Speech Tech for $1B 

3M Buys M*Modal's Medical Speech Tech for $1B  | Language Tech Market News | Scoop.it

3M is expanding its footprint in healthcare IT with a $1 billion acquisition of the technology business of M*Modal, a provider of clinical documentation solutions. The definitive agreement will add M*Modal’s technology for cloud-based conversational artificial intelligence-powered systems to 3M’s existing line of healthcare information technology solutions.

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2019 Predictions in Conversational Interfaces

2019 Predictions in Conversational Interfaces | Language Tech Market News | Scoop.it
We surveyed experts in conversational interfaces to see what they thought were the biggest trends of 2018 as well as their predictions for 2019.
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Windows 10 Switches to "Conversational Date" Format 

Windows 10 Switches to "Conversational Date" Format  | Language Tech Market News | Scoop.it

This new format uses rules that determine what is displayed to the user:
- Current year dates omit the year.
- All dates older than 2 days are displayed in the format Month Day, e.g. November 29.
- Yesterday: displays the modification time.
- Today: displays "hours ago" or "just now".

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Passing the Alexa Conversational Test with @Gunrock

Passing the Alexa Conversational Test with @Gunrock | Language Tech Market News | Scoop.it

Alexa Prize: Some aspects that made Gunrock stand out were the inclusion of language disfluencies (think pauses like “hm” or “ah”), and the design of a robust natural language understanding model. The language disfluencies distinguished Gunrock from traditional AI bots. The NLU model helped Gunrock to break down dialogue into self-contained semantic units and parse through language to better determine context. Structured knowledge bases, like Google Knowledge, were integrated into Gunrock, too. 

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Report: Vehicle Conversational Systems Forecast 2018-2025 

Report: Vehicle Conversational Systems Forecast 2018-2025  | Language Tech Market News | Scoop.it

Top Key Players of Conversational Systems Market: Google, Cognitive Scale, IBM, Hewlett Packard, Microsoft, Oracle, Nuance Communications, SAP, Tibco Software, Saffron Technology.

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@ThoughtSpot Announces Voice-Driven Analytics for the Enterprise

@ThoughtSpot Announces Voice-Driven Analytics for the Enterprise | Language Tech Market News | Scoop.it

ThoughtSpot, the leader in search and AI-driven analytics for the enterprise, today announced the release of ThoughtSpot 5, which includes multiple industry-first features. Notably, ThoughtSpot 5 includes SearchIQ, which empowers business users to search their data—and get instant and predictive results—from anywhere, with just their voice, and a new suite of advanced analytics tools that bring data science to everyday business users.

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@XBrain's Conversation-as-a-Service Plans to Beat Incumbents

@XBrain's Conversation-as-a-Service Plans to Beat Incumbents | Language Tech Market News | Scoop.it

Bot as a Service (BaaS) platform means that you get access to plug and play conversational AI powered by machine learning.
Our team has been working on expert and conversational systems for over a decade to bring you an established state of the art technology using the latest advances in deep learning, RNN, contextual natural language processing and understanding, and sentiment analysis.  

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Content From 'Conversational Commerce Conference San Francisco 2018'

Content From 'Conversational Commerce Conference San Francisco 2018' | Language Tech Market News | Scoop.it

Access the slides and recordings. Speakers included leading global brands & enterprises — Autodesk, John Chambers, Google, Esurance, Alight Solutions, Best Buy, Chris Messina, VIP Shop, Dell, Albertsons Companies, and others — showcasing real-world implementations of Conversational Commerce across multiple vertical industries.

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Meet Josef a ‘Next Generation’ Legal Automation Platform –

Meet Josef a ‘Next Generation’ Legal Automation Platform – | Language Tech Market News | Scoop.it

‘Josef provides a rnage of automated, knowledge based services, include a rules-driven chatbot to ensure completion of conversations.

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@TiVo Announces New Language Support for Conversation 

@TiVo Announces New Language Support for Conversation  | Language Tech Market News | Scoop.it

TiVo Corporation, a global player in entertainment technology and audience insights, has added German, Italian and Portuguese language support to TiVo Conversation Services, a module within the TiVo Personalised Content Discovery platform, which provides natural-language understanding technology, highly-relevant results and a personalised entertainment experience.

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Conversational AI Is Becoming More Mainstream As Demand Increases

Conversational AI Is Becoming More Mainstream As Demand Increases | Language Tech Market News | Scoop.it
With Gartner predicting that “Conversational AI-first” will supersede cloud-first, mobile first” as the most important high-level imperative for the next 10 years, there is no doubt that many enterprises in the next 12 months will be deploying conversational systems. How successful they are, in both providing value to the customer and the business will depend greatly on the technology used, the data collected and its ability to deliver the conversational experience your customer expects.
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Humans Needed in the Loop for Effective #NLG?

Humans Needed in the Loop for Effective #NLG? | Language Tech Market News | Scoop.it

Over the coming years, the field of NLG and NLU could benefit from the development of flexible authoring tools to empower conversation writers in much the same way that tools like Photoshop empowered artists or Final Cut Pro empowered video creators.
A combination of richer tools for language generation and dialog management systems, higher fidelity experiences, and improved use of humans in the loop will produce better content and ultimately launch us forward into a world populated with delightful and seamless computer conversation experiences.

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