Knowledge and Information Management
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Knowledge and Information Management
A focus on Knowledge Management and Information Management
Curated by Michael Norton
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Luis Suarez: Get Your Knowledge Out in the Open

Luis Suarez on what do knowledge management and social business have in common and why you should get your knowledge out in the open and your managers out of the way?
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Don't Do KM For the Sake of KM, Do It to Solve a Business Need | TallyFox | Cloud-Based Knowledge Management Solutions

Don't Do KM For the Sake of KM, Do It to Solve a Business Need | TallyFox | Cloud-Based Knowledge Management Solutions | Knowledge and Information Management | Scoop.it
Behind a simple question "Why so many KM systems fail?" is an even simpler answer "Because they are not implemented to solve a business need".    There are many definitions of the term knowledge management, as it is a process that everyone executes differently.  
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10 reasons to detest Knowledge Management

10 reasons to detest Knowledge Management | Knowledge and Information Management | Scoop.it
Knowledge Management is one of the most misunderstood management concepts ever created and I am sad to say, I detest the term "Knowledge Management" and I am deeply saddened by much of the "established" practice created under the auspices of Knowledge Management. These are the top 10 reasons for Knowledge Management problems.
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The Seven Principles of Knowledge Management | Communities and Collaboration

The Seven Principles of Knowledge Management | Communities and Collaboration | Knowledge and Information Management | Scoop.it
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Michelle Campbell's curator insight, September 7, 2015 8:22 AM

Knowledge, especially tacit knowledge sharing is not such an easy task within organisations. It is a common understanding that employees will not be willing to share their knowledge or might even hoard knowledge. 

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Using Ideas and Knowledge Management for Innovation - YouTube

In an interview with Alakh Asthana of eClerx Services Ltd., Ricky explains how Arup uses product, feature, and service ideas from employees and external univ...
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Social Media Tools for Operational Efficiency at Arup - YouTube

In an interview with Alakh Asthana, of eClerx Services Ltd., Dr. Ricky Tsui of Arup, Hong Kong elaborates on how social media tools facilitate operations exc...
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The new knowledge management: What does a collaborative content hub look like - ComputerworldUK (blog)

The new knowledge management: What does a collaborative content hub look like - ComputerworldUK (blog) | Knowledge and Information Management | Scoop.it
The new knowledge management: What does a collaborative content hub look likeComputerworldUK (blog)The new knowledge management: What does a collaborative content hub look like.

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Must Read Report: The Internet’s Latest Disruption – Knowledge.

Must Read Report: The Internet’s Latest Disruption – Knowledge. | Knowledge and Information Management | Scoop.it
Know or die: risk and opportunity of Knowledge 2.0
“And the web stormed the enterprise and disrupted roles, tasks and jobs: it cast speed, openness, flexibility and efficiency throughout, sparing no business processes: manufacturing, logistic, accounting, customer relation management, lead generation…”
The digital mutation is also profoundly disrupting how knowledge is acquired, organized and shared. Knowledge is an intangible, yet strategic asset of any enterprise. With businesses becoming more virtual and dematerialized, its value is patently and rapidly growing. Continue reading →
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Webinar: 'Why The Good Share But The Great Collaborate'. - YouTube

Powwownow's latest webinar on why the good share but the great collaborate. If you can't communicate well across your organisation -- how can you really comm...
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How to Welcome and Engage People in Community Spaces

How to Welcome and Engage People in Community Spaces | Knowledge and Information Management | Scoop.it
Why do some community spaces thrive while others struggle or fail? A lot of it comes down to how people are welcomed. Last April, I joined a group of activists and academics in Madrid, Spain, to build software that helps communities self-organize. This group was part of the P2Pvalue project, a three-year research initiative that looked into what makes peer production sustainable. 
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Massively Intelligent

Massively Intelligent | Knowledge and Information Management | Scoop.it
Hardly anyone can accurately explain how a zipper works. And yet we've cracked the atom and explored deep space. A new book explains how we manage it.
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Traditional KM Systems Need to Step into the 21st Century | TallyFox | Cloud-Based Knowledge Management Solutions

Traditional KM Systems Need to Step into the 21st Century | TallyFox | Cloud-Based Knowledge Management Solutions | Knowledge and Information Management | Scoop.it
"Too many KM solutions focus on aggregation and summarization which only works for highly structured knowledge and information needs.", Dave Snowden said in his interview for our blog.   Many of our readers agreed with him adding that it has already become a pattern. We believe that this pattern needs to be broken, as KM solutions need to be able to capture tacit knowledge and make it available. 
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Knowledge Management Grapples With Agility, Complexity

Knowledge Management Grapples With Agility, Complexity | Knowledge and Information Management | Scoop.it
Agile, the trendy software development model, has created challenges for people looking to capture institutional knowledge, according to some knowledge management (KM) experts. Agile development, with
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Kate Leggett's Blog

Kate Leggett's Blog | Knowledge and Information Management | Scoop.it
66% of customers say that “valuing their time is the most important thing a company can do to provide good service.” A knowledge base is typically used to empower agents and customers with answers to customer questions.
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Oleg Baskov's curator insight, March 8, 2015 12:58 AM

Instead of a knowledge base, companies should be investing in a collaborative content hub that ... includes ... Integration with listening tools and text analytics platforms. 

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Knoco stories: The Wolf of Knowledge Management Street - "sell me this pen"

Knoco stories: The Wolf of Knowledge Management Street - "sell me this pen" | Knowledge and Information Management | Scoop.it
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3 Reasons KM Is Going to Get More Important in 2015

3 Reasons KM Is Going to Get More Important in 2015 | Knowledge and Information Management | Scoop.it
Why is knowledge management getting more attention, and what developments will 2015 bring to the KM space?
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Managing Your Mission-Critical Knowledge - HBR

Managing Your Mission-Critical Knowledge - HBR | Knowledge and Information Management | Scoop.it
How to identify, map, and leverage some of your company’s most strategic assets
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Next Stage of Knowledge Management for Arup - YouTube

Ricky Tsui of Arup, Hong Kong explains that knowledge management at Arup is moving for capturing examples and best practices to integrate, combine and innovate.
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Knowledge Continuity Management Explained - YouTube

In an interview with Alakh Asthana, of eClerx Services Ltd., Avi Kedem, of Israel Aerospace Industries, explains the concept of knowledge continuity manageme...
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Live Video of Alan Thompson, Global Knowledge Manager, Production Services Network (Scotland) talking at KM Australia 2011

Live Video of Alan Thompson, Global Knowledge Manager, Production Services Network   (Scotland) talking at KM Australia 2011 | Knowledge and Information Management | Scoop.it

Networking as ‘The way we do business around here’- a Production Services Network case
study
»» Infusing a knowledge sharing culture in a globally expanding organisation
»» Achieving a networking culture where people share as part of normal business
»» Issues of mutual trust, personal awareness of skills and resource investments
»» Examples of where PSN clients have benefited from such networking

Alans presentation is split into 4 parts:
http://www.youtube.com/playlist?list=PL613EBF3735472315

KM Australia - http://www.kmaustralia.com

From the producers of KM Australia - a comprehensive two-day knowledge huddle focusing
on knowledge longevity and retention strategies. Why is the event called a knowledge
huddle? It's because we've brought together knowledge retention experts from a number
of organisations to present interactive workshop sessions - so you get the most out of
every speaker, question and learning opportunity.

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Creative Knowledge Retention
Building an innovative transfer strategy to retain essential knowledge
http://www.arkgroupaustralia.com.au/Events-E029KMCreative.htm
9 - 10 October 2012, Melbourne
A Two-Day Knowledge Huddle
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Expert panel of facilitators and workshop leaders from:
Les Pickett, Chief Executive, Pacific Rim Consulting
Luke Grange, Managing Director, Tomorrow at Work
Helen Palmer, Director, RHX Group
Catriona Byrne, Creative Director, SageCo
Jenny Owen, Director, Inhouse Legal Advantage; formerly Head of Legal Precedents and
Systems, Telstra
Athar Qureshi, Knowledge Management Consultant, ELLTA Association; Doctorate Researcher
& Sessional Teaching Staff, University of South Australia
Michelle Lambert, Chief Engagement Officer, Knowledge Management Roundtable

Endorsed by:
NSW KM Forum
KMLF
actKM
kmRt
Records and Information Management Professionals Australia
Australian Library and Information Association





 


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