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Costco Food Court Now Testing Self-Ordering Kiosks

Costco Food Court Now Testing Self-Ordering Kiosks | Kiosk Industry News | Scoop.it
After discovering the Costco food court kiosk at a location local to us, we decided to try it out for ourselves. Here's what we thought.
Craig Allen Keefner's insight:

Nice video of food self-order kiosks being tested at Tustin, CA Costco.  The hotdogs are legendary and the pizza (pepperoni) is top rated by Consumer Reports actually.

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Skip The DMV, Renew Your Car Registration At King Soopers « CBS Denver

Skip The DMV, Renew Your Car Registration At King Soopers « CBS Denver | Kiosk Industry News | Scoop.it
Running errands just got a lot easier for people living in some cities across Colorado now that the DMV has renewal sites at some King Soopers stores. The plan is to add even more in the state.
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Nice video on renewing at King Soopers in Colorado.

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Sports betting kiosk available at the track for NASCAR weekend | Delaware First Media

Sports betting kiosk available at the track for NASCAR weekend | Delaware First Media | Kiosk Industry News | Scoop.it
Race fans will be able to place bets at the track during this weekend’s NASCAR tripleheader at Dover Downs Racetrack.
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Dover Downs Casino staff will be taking bets from the kiosk on Saturday’s NASCAR Xfinity Series and Sunday’s Monster Energy series playoff races as well as the full menu of sports.

 

Dover Downs Racetrack Assistant Vice President of Marketing Gary Camp says Las Vegas odds-makers William Hill will set the odds for individual drivers.

 

This is the first time in NASCAR history fans can legally bet on a race on location.

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Stores Magazine (NRFK) - September 2018 - Nice to See You Again

Stores Magazine (NRFK) - September 2018 - Nice to See You Again | Kiosk Industry News | Scoop.it
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Nice story on facial and recognition and how Fraud-IQ is helping retail in loss prevention.

 

Excerpt: 

Merchandise returns cost retailers in the United States more than $350 million in sales last year, including up to $22.8 billion attributed directly to fraudulent returns and abuse, estimates data analytics firm Appriss.

 

"Fraud is such a big number in retail, one that largely goes unchecked," says Peter Trepp, CEO of FaceFirst, a software firm that provides a security face recognition platform for use in industries including retail, air transportation, casinos, sports and event venues. The company recently unveiled Fraud-IQ, which it calls the first facial recognition product built specifically for use against retail return fraud.

 

"It’s hard to find tools to combat fraud," Trepp says. "Part of this is because criminals have become so sophisticated. We think [facial recognition] is a contribution to battle this."

The new Fraud-IQ works in two ways to assist retailers. "First, it can identify people entering the store without a package and then showing up at the return counter with goods to return," Trepp says, "and the second works against repeat offenders."

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AI for Crime Prevention and Detection - 5 Current Applications

AI for Crime Prevention and Detection - 5 Current Applications | Kiosk Industry News | Scoop.it
From detecting gunfire to predicting high-crime areas, artificial intelligence is being applied in crime and criminal justice. In this article w
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New tools for the public. Several of these dovetail with emergency kiosks too.

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GLI STANDARDS - Gaming Laboratories International

GLI's business is to test, review and report on gaming devices and systems against the standards established by relevant gaming jurisdictions worldwide.
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Background information on Gaming Labs certification for gaming regulations.

 

GLI Standards

GLI's business is to test, review and report on gaming devices and systems against the standards established by relevant gaming jurisdictions worldwide. Each jurisdiction has the authority to set their own standards; however, many use our standards as a starting point in developing their regulations.

In other words, GLI has established the base standards for gaming devices and systems around the world. We are the experts in the industry. *Non-English versions of the most current versions of any/all recently-updated standards will be posted to this website as soon as practical.

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St. Louis Wants Smart Kiosks for All Our Dumb Questions | News Blog

St. Louis Wants Smart Kiosks for All Our Dumb Questions | News Blog | Kiosk Industry News | Scoop.it
We're going to be so smart. The city wants to put "smart kiosks" around downtown and maybe business districts in other neighborhoods. They're mean
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St. Louis expands RFP for smart cities

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Are McDonald's kiosks better than cashiers?

Are McDonald's kiosks better than cashiers? | Kiosk Industry News | Scoop.it
McDonald's is rolling out a new way to order at its restaurants. Kiosks have increased accuracy and efficiency for fast-food chains. But are kiosks better for customers to use?
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The best illustration yet I have seen of the actual menu process and how the choices are added/deducted

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The kiosk's Canadian roots | SITA

The kiosk's Canadian roots | SITA | Kiosk Industry News | Scoop.it
SITA’s Burlington-based kiosk business employs a range of experts and is a vital cog in the global travel industry.
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Background article on SITA

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With New SDK, Square Wants to Open New Scenarios for POS | PCMag.com

With New SDK, Square Wants to Open New Scenarios for POS | PCMag.com | Kiosk Industry News | Scoop.it
By opening up the platform, the tech giant is empowering users to bring cloud-based point-of-sale (POS) to workflows it has never serviced before.
Craig Allen Keefner's insight:

Before launching the SDK into the wild, Square worked with a number of select partners to build custom POS solutions by using Square's technology. The aforementioned Shake Shack has recently been testing cashier-less stores, which it calls the "Shack of the Future," in New York City. Working with the development agency Fuzz, the burger chain built a self-service kiosk that let customers order their food and pay all by themselves. Even though it used Square's infrastructure of security and payment support, these experimental restaurants were able to drive down wait times with a solution that was effectively customized just for them.

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We tried a new FNB kiosk with fingerprint technology. Here's how it works 

We tried a new FNB kiosk with fingerprint technology. Here's how it works  | Kiosk Industry News | Scoop.it
The machine can do everything except give out cash.
Craig Allen Keefner's insight:

FNB has launched a new kiosk that allows you to open an account with only your thumbprints as verification.

 

The bank has formed a partnership with the department of home affairs, and uses government records to verify your identity.   

 

"The machines are directly linked to Home Affairs and because they use fingerprint technology on their side, we are able to quickly verify who you are," says Lee-Anne van Zyl, CEO of FNB Points of Presence.

 

The TouchPoint kiosk allows people to open an eWallet Extra account with their thumbprints. Existing FNB customers can also do all their general banking, except withdraw money. 

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HP announce a new retail Kiosk and POS solution based on Windows 10

HP announce a new retail Kiosk and POS solution based on Windows 10 | Kiosk Industry News | Scoop.it
HP Inc. is offering a new portfolio of devices and services designed to enhance the in-store retail shopping experience. The HP Engage portfolio will also be available through its Device-as-a-Service (DaaS) offering. The HP Engage Go Convertible is a flexible solution with a docking design for seamless transitions between fixed and mobile operations. The HP Engage Go …
Craig Allen Keefner's insight:

Interesting modular mounting system it looks like. Plus it has a side mounted printer inside core cylinder. I bet its spendy...

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New kiosks offer convenience for state park visitors - Journal Advocate

New kiosks offer convenience for state park visitors - Journal Advocate | Kiosk Industry News | Scoop.it
North Sterling State Park has a new feature to make it easier for visitors to purchase a parks pass.
The park is one of eight state parks to receive a new self-service kiosk so far.
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"Not a lot of people have exactly seven dollars [for a daily park pass] in their pockets," said CPW Statewide Business Operations Coordinator Kirk Teklits. "As far as customer service goes, being able to pay by credit card is definitely a desirable service option.

 

15 stations are currently installed at nine parks and more will be coming later this summer.

 

"This helps our state parks become more modernized," Teklits said. "Most of the kiosks run on solar power, provide multiple sales channels to our customers, and help our staff with money collection and counting. It also helps our law enforcement officers quickly determine who has bought a pass and who hasn't."

 

Teklits said there have already been more than 800 daily passes and 55 annual passes sold through the kiosks since the first ones were installed June 13. The kiosks accept Visa, Mastercard and Discover cards.

 

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Water, Sewer Payment Kiosk Opens In Alpharetta | Alpharetta, GA Patch

Water, Sewer Payment Kiosk Opens In Alpharetta | Alpharetta, GA Patch | Kiosk Industry News | Scoop.it
Fulton Opens New Water, Sewer Payment Kiosk - Alpharetta-Milton, GA - Fulton County has rolled out the kiosk and a walk-in window for North Fulton residents at the Customer Service Center at 11575 Maxwell Road.
Craig Allen Keefner's insight:

JACK - Utility Payment Kiosk gets installed at Fulton County for utility bill payment. Check or Credit Card (no cash)

 

ALPHARETTA, GA — Residents in North Fulton who need to make payments to their county water and sewer bills will now have a more convenient way to do so.

Fulton County recently opened a new water and sewer bill payment kiosk and walk-in window in Alpharetta. The window and kiosk is located in the same location of the Fulton County Customer Service Center at 11575 Maxwell Road.

Residents can pay by check or credit card at the kiosk

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With sports gambling legal, some are betting on a new kind of fan experience

With sports gambling legal, some are betting on a new kind of fan experience | Kiosk Industry News | Scoop.it
Many owners and businesses are doubling down on new tech that will incorporate wagers into watching.
Craig Allen Keefner's insight:

For years, most American sports leagues have resisted gambling of any sort, scarred by match-fixing and point-shaving scandals that still stain history books. But in recent years, public attitudes have relaxed, and many of the major stakeholders slowly have shifted their stances. In May, the Supreme Court effectively shut down the federal law that outlawed sports betting in most places outside of Nevada, allowing individual states to decide on their own if they want in on the lucrative sports gambling business. It’s an industry that some believe topped $100 billion as an underground market and some analysts think could grow into a $6 billion to $16 billion industry, depending on how many states get onboard.

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New York City's WiFi kiosks have over 5 million users

New York City's WiFi kiosks have over 5 million users | Kiosk Industry News | Scoop.it
New York City's high-speed WiFi kiosks have been around for a while, but just how many people are using them? Quite a few, in fact. The LinkNYC team ha
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Excerpt from Engadget - The LinkNYC team has revealed that there were over 5 million registered WiFi users as of September 2018, with over a billion sessions spread across the 1,700-plus units in the city. People make over 500,000 calls every month, too, although it's not clear how many of those were ice cream truck pranksters. You can safely presume that there's plenty of demand.

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Self-Service Kiosk Cleanliness - Considerations Before and After Deployment

Self-Service Kiosk Cleanliness - Considerations Before and After Deployment | Kiosk Industry News | Scoop.it
Left unattended, interactive kiosks can get dirty, inadvertently turning off potential users. Read about best practices for keeping a kiosk clean.
Craig Allen Keefner's insight:

One takeaway -- A best practice example would be to adopt the same cleaning schedule as your customer counter.  In the morning wipe the kiosk touchscreen with something like Easy Screen and ideally at the end of business wipe it again.  Every day. Also any contact points, and while you are at it, do your mobile phone too!

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Grocer Lets Shoppers Order Fresh Veg Off Kiosk, From On-Premise Roof Garden –

Grocer Lets Shoppers Order Fresh Veg Off Kiosk, From On-Premise Roof Garden – | Kiosk Industry News | Scoop.it
There is endless talk in this business about connecting digital signage to customer experience, but it’s not that often that I see initiatives that get beyond those customers seeing something…
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Grocery in Canada allows ordering fresh vegetables that are picked for you. 

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How Digital Kiosks are Changing the Small Town Experience

How Digital Kiosks are Changing the Small Town Experience | Kiosk Industry News | Scoop.it
Small towns across the country are rapidly realizing that interactive digital solutions, namely digital kiosks, have the capabilities to serve as the answer to many of the aforementioned questions, among others.
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Picture this: your company has an out of town meeting, your child has a sports tournament, or your family plans a weekend getaway. As a result, you find yourself in a bustling small town you’ve never before visited. The downtown area is filled with shops and restaurants, but you aren’t quite sure what to do or where to start, and you’re overflowing with questions. Which restaurants are kid-friendly? What do their menus look like? Which direction is the store your friend told you to check out? Is there a local park?

 

The predicament you’re facing when you arrive in this unfamiliar small town is one that towns across the country are constantly considering—once visitors arrive, will they be able to easily get around? If so, will they be able to find something they’re interested in, be willing to explore, and support local restaurants and businesses?

 

In an effort to address some of these questions, cities and towns both large and small have begun exploring and investing in interactive digital solutions. You may have heard the term ‘smart cities’ used to describe those implementing interactive technology throughout their cities. Though typically not to the same scale as major cities, small towns across the country are rapidly realizing that interactive digital solutions, namely digital kiosks, have the capabilities to serve as the answer to many of the aforementioned questions, among others.

 

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CityPost Information Kiosks Coming to Jersey City’s Streets

CityPost Information Kiosks Coming to Jersey City’s Streets | Kiosk Industry News | Scoop.it
Up to 50 kiosks offering information about Jersey City will be installed throughout the city’s neighborhoods.
Craig Allen Keefner's insight:

City Hall issued a Request for Proposals (RFP) for these types of devices at the end of 2017. The RFP stated in part that “kiosk designs shall be of a modern aesthetic and shall reflect Jersey City’s streetscapes and architecture,” adding that at least one must be installed at or near all of Jersey City’s PATH stations, the Martin Luther King Drive and West Side Avenue Hudson-Bergen Light Rail stops, and at least two Jersey City Housing Authority complexes. The RFP also required applicants to include at least one kiosk per ward in their proposal.

 

Smart City Media was awarded the contract earlier this year. The company has also installed CityPost kiosks in cities like Little Rock, Kansas City, and Louisville.

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MCDONALDS ADDING KIOSKS TO 140 LOCATIONS IN STATE - The Denver Post, 2018-08-14

McDonald’s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content

Craig Allen Keefner's insight:

The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonald’s will roll out across the U.S. by the end 2020, according to a news release issued Tuesday.


The work includes:

• Adding self-order kiosks to make ordering and paying easier

• Creation of new counters that allow workers to bring food to customers at the table

• Creation of designated parking spots for mobile order pick-ups

• Expanded McCafé counters and new digital menu boards

• New dining room decorations and updated exteriors

McDonald’s has more than 200 independently owned locations in Colorado, according to the company. State Senate President Kevin Grantham, R-Canon City, called the company “a leader in job creation and economic growth,” in Tuesday’s release.

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Kiosk History - the doomed weather kiosk in downtown Washington and Fake News  

Kiosk History - the doomed weather kiosk in downtown Washington and Fake News   | Kiosk Industry News | Scoop.it
The reliability of weather reports from a kiosk on Pennsylvania Avenue was a hot topic a century ago.
Craig Allen Keefner's insight:

Washington’s weather kiosk was located on Pennsylvania Avenue, near E Street NW. It happened to be directly adjacent to The Washington Post building at the time.

 

Initially, the kiosk was quite popular with the public, and its reports were frequently cited by the media, particularly The Post. But after a couple of decades passed, Washingtonians began to complain that the kiosk was not reporting accurate temperature readings. The kiosk’s temperature was often 10 degrees warmer than the actual temperature, particularly on sunny afternoons.

 

The kiosk became a Great Depression-era “fake news” controversy in Washington.

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greenbox Launches Fully Automated Cannabis Kiosk –

greenbox Launches Fully Automated Cannabis Kiosk – | Kiosk Industry News | Scoop.it
greenbox Robotics Brings Automation to the Cannabis Industry with New State-of-the-Art Vending Kiosk Starting August 15th, California Dispensary Owners Can Provide Customers With A Futuristic and Inviting Shopping Experience Saving Them Time... #cannabisautomation #cannabiskiosk #cannabisrobotics
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Standing at 6 feet tall and 4 feet wide, each kiosk is designed to maximize retail space. The machines are equipped with a DIVI robotic arm that delivers fantastic range of motion, speed and precision to deliver just about any product that can fit through the shoot. The gull-wing door opens like the trunk of an SUV which makes for simple and easy restocking.

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Bill Pay Kiosk for county business in Atoka 

Bill Pay Kiosk for county business in Atoka  | Kiosk Industry News | Scoop.it
Starting this morning South Tipton County residents will be able to conduct county business in Atoka.
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Three months ago the Tipton County Legislature appropriated $12,800 for a kiosk in the lobby at Atoka City Hall and it will be unveiled at a ribbon cutting today at 10 a.m.

Residents will be able to renew vehicle registration and pay court fines and county property taxes 24 hours a day at the kiosk.

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Swyft, Inc. Acquires Utique, Inc.

Swyft, Inc. Acquires Utique, Inc. | Kiosk Industry News | Scoop.it
SAN FRANCISCO, July 26, 2018 -- Swyft, Inc. announced the strategic acquisition of Utique, Inc., a high-tech US automated retail technology company. The cash and equity transaction enables Swyft to deploy new technology into its platform and buil
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"Utique is a synergistic technology company that further adds functionality and efficiency into our automated retail product," said Lincoln Smith, Swyft's VP Product & Marketing. "With the acquisition comes an exceptional user experience in high-end consumer retailing." 

 

Utique was awarded the "Best New Airport Retail Concept in North America" by ACI, the "Gold Innovation Award for Best Store Design" by NAMA, and was named to McKinsey & Company's "Ones to Watch in Retail" report. 

 

The acquisition also strengthens Swyft's growing portfolio of patented inventions by adding ten (10) granted US patents. Utique's technology includes mechanical patents, a back-end management system patent and user experience and lighting patents. One patent builds on Swyft's own filings for use of vending machines as distributed micro-warehouses for e-commerce delivery.

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Watch Amazon’s VR kiosks transform the future of shopping

Watch Amazon’s VR kiosks transform the future of shopping | Kiosk Industry News | Scoop.it
Earlier this week, Amazon announced that it has opened virtual reality kiosks in 10 shopping malls to promote its upcoming Prime Day shopping event. Now you can see the Amazon VR experience for yourself. Prepare to be impressed: It’s significantly more elaborate than expected, and shows how a top re…
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Rather than taking the obvious retail angle and depositing you in a computer-generated facsimile of a brick-and-mortar space, Amazon instead transports the shopper into a city filled with Prime Day products — beginning with the fun of a hot air balloon ride. Viewed through an Oculus Rift with full head tracking, the ride lets the shopper briefly see some of the brands and promotions Amazon is featuring before landing in a serene park.

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