Kiosk Industry News
15.4K views | +1 today
 
Scooped by Craig Allen Keefner
onto Kiosk Industry News
Scoop.it!

Digital Signage Is Communication's Front Runner at The DICK'S Sporting Goods ... - Yahoo Finance UK

Digital Signage Is Communication's Front Runner at The DICK'S Sporting Goods ... - Yahoo Finance UK | Kiosk Industry News | Scoop.it
Digital Signage Is Communication's Front Runner at The DICK'S Sporting Goods ...
Yahoo Finance UK
At the event were three interactive kiosks and a 2x2 video wall at the Convention Center.
more...
No comment yet.
Kiosk Industry News
Kiosk self-service interactive news
Your new post is loading...
Your new post is loading...
Scooped by Craig Allen Keefner
Scoop.it!

The 2018 QSR Drive-Thru Study

The 2018 QSR Drive-Thru Study | Kiosk Industry News | Scoop.it
It seems that all anyone in the restaurant industry can talk about these days is off-premises dining. From mobile-powered delivery to kiosk-driven takeout and all of the other increasingly accessible food occasions outside the four walls, off-premises is revolutionizing how guests interact with food businesses—and how those businesses design their customer experiences.
Craig Allen Keefner's insight:

A look at the major restaurants and where they are going with Drive Thru

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Kroger Launches Voice-Assistant Ordering for Grocery Ecommerce

Kroger Launches Voice-Assistant Ordering for Grocery Ecommerce | Kiosk Industry News | Scoop.it
Mega-grocer teams with Google Assistant for contextual commerce
more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Blind Marylanders sue Walmart, saying self-serve checkouts violate ADA - Baltimore Sun

Blind Marylanders sue Walmart, saying self-serve checkouts violate ADA - Baltimore Sun | Kiosk Industry News | Scoop.it
Three blind Maryland residents and the National Federation of the Blind are suing Walmart.
Craig Allen Keefner's insight:

The plaintiffs are seeking a permanent injunction that would require Walmart to make its self-service kiosks throughout the U.S. accessible to blind customers; a declaration that Walmart has been violating the ADA; and court costs and attorneys’ fees.

 

According to the suit, Morales and Boyd were checking out at a self-service kiosk when Morales handed an employee her debit card and instructed the employee to enter her pin number on the keypad. She expected to pay about $80 for her items, according to the suit. During the transaction, the screen prompted the users to take money from the machine, the suit claims. When Morales and Boyd left the store, they asked a bystander to read the receipt and realized Morales was charged about $120.

 

They re-entered the store and called police, and the $40 was ultimately returned, according to the complaint.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

With sports gambling legal, some are betting on a new kind of fan experience

With sports gambling legal, some are betting on a new kind of fan experience | Kiosk Industry News | Scoop.it
Many owners and businesses are doubling down on new tech that will incorporate wagers into watching.
Craig Allen Keefner's insight:

For years, most American sports leagues have resisted gambling of any sort, scarred by match-fixing and point-shaving scandals that still stain history books. But in recent years, public attitudes have relaxed, and many of the major stakeholders slowly have shifted their stances. In May, the Supreme Court effectively shut down the federal law that outlawed sports betting in most places outside of Nevada, allowing individual states to decide on their own if they want in on the lucrative sports gambling business. It’s an industry that some believe topped $100 billion as an underground market and some analysts think could grow into a $6 billion to $16 billion industry, depending on how many states get onboard.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

New York City's WiFi kiosks have over 5 million users

New York City's WiFi kiosks have over 5 million users | Kiosk Industry News | Scoop.it
New York City's high-speed WiFi kiosks have been around for a while, but just how many people are using them? Quite a few, in fact. The LinkNYC team ha
Craig Allen Keefner's insight:

Excerpt from Engadget - The LinkNYC team has revealed that there were over 5 million registered WiFi users as of September 2018, with over a billion sessions spread across the 1,700-plus units in the city. People make over 500,000 calls every month, too, although it's not clear how many of those were ice cream truck pranksters. You can safely presume that there's plenty of demand.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Self-Service Kiosk Cleanliness - Considerations Before and After Deployment

Self-Service Kiosk Cleanliness - Considerations Before and After Deployment | Kiosk Industry News | Scoop.it
Left unattended, interactive kiosks can get dirty, inadvertently turning off potential users. Read about best practices for keeping a kiosk clean.
Craig Allen Keefner's insight:

One takeaway -- A best practice example would be to adopt the same cleaning schedule as your customer counter.  In the morning wipe the kiosk touchscreen with something like Easy Screen and ideally at the end of business wipe it again.  Every day. Also any contact points, and while you are at it, do your mobile phone too!

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Grocer Lets Shoppers Order Fresh Veg Off Kiosk, From On-Premise Roof Garden –

Grocer Lets Shoppers Order Fresh Veg Off Kiosk, From On-Premise Roof Garden – | Kiosk Industry News | Scoop.it
There is endless talk in this business about connecting digital signage to customer experience, but it’s not that often that I see initiatives that get beyond those customers seeing something…
Craig Allen Keefner's insight:

Grocery in Canada allows ordering fresh vegetables that are picked for you. 

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

How Digital Kiosks are Changing the Small Town Experience

How Digital Kiosks are Changing the Small Town Experience | Kiosk Industry News | Scoop.it
Small towns across the country are rapidly realizing that interactive digital solutions, namely digital kiosks, have the capabilities to serve as the answer to many of the aforementioned questions, among others.
Craig Allen Keefner's insight:

Picture this: your company has an out of town meeting, your child has a sports tournament, or your family plans a weekend getaway. As a result, you find yourself in a bustling small town you’ve never before visited. The downtown area is filled with shops and restaurants, but you aren’t quite sure what to do or where to start, and you’re overflowing with questions. Which restaurants are kid-friendly? What do their menus look like? Which direction is the store your friend told you to check out? Is there a local park?

 

The predicament you’re facing when you arrive in this unfamiliar small town is one that towns across the country are constantly considering—once visitors arrive, will they be able to easily get around? If so, will they be able to find something they’re interested in, be willing to explore, and support local restaurants and businesses?

 

In an effort to address some of these questions, cities and towns both large and small have begun exploring and investing in interactive digital solutions. You may have heard the term ‘smart cities’ used to describe those implementing interactive technology throughout their cities. Though typically not to the same scale as major cities, small towns across the country are rapidly realizing that interactive digital solutions, namely digital kiosks, have the capabilities to serve as the answer to many of the aforementioned questions, among others.

 

Read Full Article

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

CityPost Information Kiosks Coming to Jersey City’s Streets

CityPost Information Kiosks Coming to Jersey City’s Streets | Kiosk Industry News | Scoop.it
Up to 50 kiosks offering information about Jersey City will be installed throughout the city’s neighborhoods.
Craig Allen Keefner's insight:

City Hall issued a Request for Proposals (RFP) for these types of devices at the end of 2017. The RFP stated in part that “kiosk designs shall be of a modern aesthetic and shall reflect Jersey City’s streetscapes and architecture,” adding that at least one must be installed at or near all of Jersey City’s PATH stations, the Martin Luther King Drive and West Side Avenue Hudson-Bergen Light Rail stops, and at least two Jersey City Housing Authority complexes. The RFP also required applicants to include at least one kiosk per ward in their proposal.

 

Smart City Media was awarded the contract earlier this year. The company has also installed CityPost kiosks in cities like Little Rock, Kansas City, and Louisville.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

MCDONALDS ADDING KIOSKS TO 140 LOCATIONS IN STATE - The Denver Post, 2018-08-14

McDonald’s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content

Craig Allen Keefner's insight:

The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonald’s will roll out across the U.S. by the end 2020, according to a news release issued Tuesday.


The work includes:

• Adding self-order kiosks to make ordering and paying easier

• Creation of new counters that allow workers to bring food to customers at the table

• Creation of designated parking spots for mobile order pick-ups

• Expanded McCafé counters and new digital menu boards

• New dining room decorations and updated exteriors

McDonald’s has more than 200 independently owned locations in Colorado, according to the company. State Senate President Kevin Grantham, R-Canon City, called the company “a leader in job creation and economic growth,” in Tuesday’s release.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Kiosk History - the doomed weather kiosk in downtown Washington and Fake News  

Kiosk History - the doomed weather kiosk in downtown Washington and Fake News   | Kiosk Industry News | Scoop.it
The reliability of weather reports from a kiosk on Pennsylvania Avenue was a hot topic a century ago.
Craig Allen Keefner's insight:

Washington’s weather kiosk was located on Pennsylvania Avenue, near E Street NW. It happened to be directly adjacent to The Washington Post building at the time.

 

Initially, the kiosk was quite popular with the public, and its reports were frequently cited by the media, particularly The Post. But after a couple of decades passed, Washingtonians began to complain that the kiosk was not reporting accurate temperature readings. The kiosk’s temperature was often 10 degrees warmer than the actual temperature, particularly on sunny afternoons.

 

The kiosk became a Great Depression-era “fake news” controversy in Washington.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

greenbox Launches Fully Automated Cannabis Kiosk –

greenbox Launches Fully Automated Cannabis Kiosk – | Kiosk Industry News | Scoop.it
greenbox Robotics Brings Automation to the Cannabis Industry with New State-of-the-Art Vending Kiosk Starting August 15th, California Dispensary Owners Can Provide Customers With A Futuristic and Inviting Shopping Experience Saving Them Time... #cannabisautomation #cannabiskiosk #cannabisrobotics
Craig Allen Keefner's insight:

Standing at 6 feet tall and 4 feet wide, each kiosk is designed to maximize retail space. The machines are equipped with a DIVI robotic arm that delivers fantastic range of motion, speed and precision to deliver just about any product that can fit through the shoot. The gull-wing door opens like the trunk of an SUV which makes for simple and easy restocking.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Bill Pay Kiosk for county business in Atoka 

Bill Pay Kiosk for county business in Atoka  | Kiosk Industry News | Scoop.it
Starting this morning South Tipton County residents will be able to conduct county business in Atoka.
Craig Allen Keefner's insight:

Three months ago the Tipton County Legislature appropriated $12,800 for a kiosk in the lobby at Atoka City Hall and it will be unveiled at a ribbon cutting today at 10 a.m.

Residents will be able to renew vehicle registration and pay court fines and county property taxes 24 hours a day at the kiosk.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Provision Holding secures 100% ownership of 650 kiosks in Rite Aid stores

Provision Holding secures 100% ownership of 650 kiosks in Rite Aid stores | Kiosk Industry News | Scoop.it
US-based provider of integrated solutions for retail Provision Holding has secured 100% ownership of 650 kiosks in Rite Aid stores.
Craig Allen Keefner's insight:

The saga with Provision continues.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Bloomberg

Bloomberg | Kiosk Industry News | Scoop.it
Matt Townsend, global business reporter for Bloomberg, on how digital natives like Warby Parker have recognized they need physical stores to grow and prosper. Hosted by Pimm Fox and Lisa Abramowicz.
Craig Allen Keefner's insight:

Nice audio podcast. Main point being online advertising is getting more and more expensive while brick & mortar is getting cheaper and cheaper. Lots of added benefits to B&M too. Examples as well. Recommended

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Skip The DMV, Renew Your Car Registration At King Soopers « CBS Denver

Skip The DMV, Renew Your Car Registration At King Soopers « CBS Denver | Kiosk Industry News | Scoop.it
Running errands just got a lot easier for people living in some cities across Colorado now that the DMV has renewal sites at some King Soopers stores. The plan is to add even more in the state.
Craig Allen Keefner's insight:

Nice video on renewing at King Soopers in Colorado.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Sports betting kiosk available at the track for NASCAR weekend | Delaware First Media

Sports betting kiosk available at the track for NASCAR weekend | Delaware First Media | Kiosk Industry News | Scoop.it
Race fans will be able to place bets at the track during this weekend’s NASCAR tripleheader at Dover Downs Racetrack.
Craig Allen Keefner's insight:

Dover Downs Casino staff will be taking bets from the kiosk on Saturday’s NASCAR Xfinity Series and Sunday’s Monster Energy series playoff races as well as the full menu of sports.

 

Dover Downs Racetrack Assistant Vice President of Marketing Gary Camp says Las Vegas odds-makers William Hill will set the odds for individual drivers.

 

This is the first time in NASCAR history fans can legally bet on a race on location.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Stores Magazine (NRFK) - September 2018 - Nice to See You Again

Stores Magazine (NRFK) - September 2018 - Nice to See You Again | Kiosk Industry News | Scoop.it
Craig Allen Keefner's insight:

Nice story on facial and recognition and how Fraud-IQ is helping retail in loss prevention.

 

Excerpt: 

Merchandise returns cost retailers in the United States more than $350 million in sales last year, including up to $22.8 billion attributed directly to fraudulent returns and abuse, estimates data analytics firm Appriss.

 

"Fraud is such a big number in retail, one that largely goes unchecked," says Peter Trepp, CEO of FaceFirst, a software firm that provides a security face recognition platform for use in industries including retail, air transportation, casinos, sports and event venues. The company recently unveiled Fraud-IQ, which it calls the first facial recognition product built specifically for use against retail return fraud.

 

"It’s hard to find tools to combat fraud," Trepp says. "Part of this is because criminals have become so sophisticated. We think [facial recognition] is a contribution to battle this."

The new Fraud-IQ works in two ways to assist retailers. "First, it can identify people entering the store without a package and then showing up at the return counter with goods to return," Trepp says, "and the second works against repeat offenders."

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

AI for Crime Prevention and Detection - 5 Current Applications

AI for Crime Prevention and Detection - 5 Current Applications | Kiosk Industry News | Scoop.it
From detecting gunfire to predicting high-crime areas, artificial intelligence is being applied in crime and criminal justice. In this article w
Craig Allen Keefner's insight:

New tools for the public. Several of these dovetail with emergency kiosks too.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

GLI STANDARDS - Gaming Laboratories International

GLI's business is to test, review and report on gaming devices and systems against the standards established by relevant gaming jurisdictions worldwide.
Craig Allen Keefner's insight:

Background information on Gaming Labs certification for gaming regulations.

 

GLI Standards

GLI's business is to test, review and report on gaming devices and systems against the standards established by relevant gaming jurisdictions worldwide. Each jurisdiction has the authority to set their own standards; however, many use our standards as a starting point in developing their regulations.

In other words, GLI has established the base standards for gaming devices and systems around the world. We are the experts in the industry. *Non-English versions of the most current versions of any/all recently-updated standards will be posted to this website as soon as practical.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

St. Louis Wants Smart Kiosks for All Our Dumb Questions | News Blog

St. Louis Wants Smart Kiosks for All Our Dumb Questions | News Blog | Kiosk Industry News | Scoop.it
We're going to be so smart. The city wants to put "smart kiosks" around downtown and maybe business districts in other neighborhoods. They're mean
Craig Allen Keefner's insight:

St. Louis expands RFP for smart cities

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

Are McDonald's kiosks better than cashiers?

Are McDonald's kiosks better than cashiers? | Kiosk Industry News | Scoop.it
McDonald's is rolling out a new way to order at its restaurants. Kiosks have increased accuracy and efficiency for fast-food chains. But are kiosks better for customers to use?
Craig Allen Keefner's insight:

The best illustration yet I have seen of the actual menu process and how the choices are added/deducted

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

The kiosk's Canadian roots | SITA

The kiosk's Canadian roots | SITA | Kiosk Industry News | Scoop.it
SITA’s Burlington-based kiosk business employs a range of experts and is a vital cog in the global travel industry.
Craig Allen Keefner's insight:

Background article on SITA

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

With New SDK, Square Wants to Open New Scenarios for POS | PCMag.com

With New SDK, Square Wants to Open New Scenarios for POS | PCMag.com | Kiosk Industry News | Scoop.it
By opening up the platform, the tech giant is empowering users to bring cloud-based point-of-sale (POS) to workflows it has never serviced before.
Craig Allen Keefner's insight:

Before launching the SDK into the wild, Square worked with a number of select partners to build custom POS solutions by using Square's technology. The aforementioned Shake Shack has recently been testing cashier-less stores, which it calls the "Shack of the Future," in New York City. Working with the development agency Fuzz, the burger chain built a self-service kiosk that let customers order their food and pay all by themselves. Even though it used Square's infrastructure of security and payment support, these experimental restaurants were able to drive down wait times with a solution that was effectively customized just for them.

more...
No comment yet.
Scooped by Craig Allen Keefner
Scoop.it!

We tried a new FNB kiosk with fingerprint technology. Here's how it works 

We tried a new FNB kiosk with fingerprint technology. Here's how it works  | Kiosk Industry News | Scoop.it
The machine can do everything except give out cash.
Craig Allen Keefner's insight:

FNB has launched a new kiosk that allows you to open an account with only your thumbprints as verification.

 

The bank has formed a partnership with the department of home affairs, and uses government records to verify your identity.   

 

"The machines are directly linked to Home Affairs and because they use fingerprint technology on their side, we are able to quickly verify who you are," says Lee-Anne van Zyl, CEO of FNB Points of Presence.

 

The TouchPoint kiosk allows people to open an eWallet Extra account with their thumbprints. Existing FNB customers can also do all their general banking, except withdraw money. 

more...
No comment yet.