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Storytelling and the Art of Email Writing

Storytelling and the Art of Email Writing | Just Story It | Scoop.it
How can smart organizations harness the power of stories to communicate with supporters and get them to donate?

 

If you want to know how to craft email stories to promote your business (or non-profit) and/or raise funds, then read this free downloadable PDF ASAP. 

 

I really like how the authors give tips to avoid the Personal Story Trap (what not to do when sharing a personal story).  I think it's great they also spend time showing the difference between 'explaining' stories and 'compelling' stories.  

 

Even though this is written for non-profits, inhale these tips and start writing storied emails and blogs that really work.

 

This PDF is full of very clear examples so you'll know exactly what to do -- and what not to do.

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About The Just Story It (TM) Curation

About The Just Story It (TM) Curation | Just Story It | Scoop.it

Here are the best articles from across the web that I can find on leadership storytelling.

 

And visit my website for more information about my coaching and workshops on business storytelling for business leaders at www.juststoryit.com 

Dr. Karen Dietz's insight:

Editorial Statement For This Collection:

Thank you for visiting this curation of articles on leadership storytelling. I've chosen them because they actually make a contribution to our knowledge and wisdom about stories, show us how to work with stories in leadership, org culture, key business functions, and the like. 

 

I weed out all the junk. And besides, who needs another post in why storytelling is important?? Where's the beef?? We want the meat!

 

I'm the author of the bestselling book Business Storytelling For Dummies (with Lori Silverman) and an original in the field of business storytelling. Based on my 20+ years of biz story experience, (plus a PhD in Folklore) I've written reviews of each article to share what I like best, what you can get from reading the article, or what may be missing in the article.

 

How To Find A Topic: Click on the Filter icon above (look for the 'funnel' shape), and view the tags. Select one that interests you, or type in a keyword in the search box. All the articles with that tag or keyword will appear.

 

I may occasionally review an article that I think is problematic as a way to educate us all, although most I will simply pass over. If you wonder if I've seen an article that is not included here, send me a message at linkedin.com/in/karendietz and I'll respond.

I trust you find many great insights and tips here. Many thanks for visiting and enjoy the articles!

 

Don't forget to connect with me on Twitter, Facebook, and LinkedIn, too. See you around the leadership and storytelling 'hood.

 

Dr. Karen Dietz

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Miklos Szilagyi's curator insight, October 10, 2014 11:56 AM

Curation within curation... clever...:-)))

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Presentations trainings, the problem they create, and what to do

Presentations trainings, the problem they create, and what to do | Just Story It | Scoop.it
There is one massive issue with presentation trainings, one we can't see unless we step out of our usual presentation training
Dr. Karen Dietz's insight:

Thank you to Edoardo  for writing this post!

 

The author's points are spot on. His main points are that presentations are about the audience -- not you. Yet the bulk of presentation trainings are designed to be ALL about you -- how you stand, look, speak, gesture, the slides you show, the font you use.

 

But the truth is that successful presentations are totally focused on the audience -- who they are, what they care about, the dialogue you have with them, and the empathy created. Not you.

 

As the author points out, the only person you can make look good is the person in the audience. Even if it's an audience of hundreds.

 

Edoardo doesn't mention the critical need for storytelling in your presentations, so you know I'm going to add that in. For every major point in your talk, make sure you make it with a story.

 

Go read the article for stellar insights and what to do. Then craft your next presentation taking these steps and with this shift in attitude. You will notice a huge difference.

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Want Impact? People Like People Who Ask Questions

Want Impact? People Like People Who Ask Questions | Just Story It | Scoop.it
A new study says people who ask more questions, particularly follow-up questions, are liked better by their conversation partners.
Dr. Karen Dietz's insight:

What a great short post or 3.5 minute audio file to listen to!

It shares some of the latest research out of Harvard about the value of asking questions in conversation. In other words, if you are curious about someone and want to connect, ask them questions. It leads to more meaningful follow up conversations.

 

Great to know for leaders expanding executive presence, building trust, deepening relationships, being more influential, and acquiring better information before making a decision.

 

One sided conversations are discussed (avoid those!), and what happened when people responded to the question, "Will asking questions make you more likeable?" The answer is surprising.

 

In my communication and influence work, I call this mastering the Art Of The Question. All questions are not created equal. Information questions are OK, but are best used for warming up the conversation. Abandon them quickly to ask deeper, more meaningful reflective questions like (these are just a few):

  • What did that experience mean to you?
  • What did you like about that experience?
  • What did you learn from that?

 

In workshops I demonstrate the power of these reflective questions over information questions for connection and better decision making. Works like a charm every time.

 

Try asking questions next time you are in a conversation or meet someone new. You'll be glad you did.

 

This review was originally published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Dr. Karen Dietz's curator insight, December 4, 2:13 PM

What a great short post or 3.5 minute audio file to listen to!

It shares some of the latest research out of Harvard about the value of asking questions in conversation. In other words, if you are curious about someone and want to connect, ask them questions. It leads to more meaningful follow up conversations.

 

Great to know for leaders expanding executive presence, building trust, deepening relationships, being more influential, and acquiring better information before making a decision.

 

One sided conversations are discussed (avoid those!), and what happened when people responded to the question, "Will asking questions make you more likeable?" The answer is surprising.

 

In my communication and influence work, I call this mastering the Art Of The Question. All questions are not created equal. Information questions are OK, but are best used for warming up the conversation. Abandon them quickly to ask deeper, more meaningful reflective questions like (these are just a few):

  • What did that experience mean to you?
  • What did you like about that experience?
  • What did you learn from that?

 

In workshops I demonstrate the power of these reflective questions over information questions for connection and better decision making. Works like a charm every time.

 

Try asking questions next time you are in a conversation or meet someone new. You'll be glad you did.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

Dr. Madelyn Blair's curator insight, December 4, 3:59 PM
There are so many reasons why asking questions are important in your life. Here is another great reason
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Leadership From The Inside Out: The Essential Role Of Story Mastery

Leadership From The Inside Out: The Essential Role Of Story Mastery | Just Story It | Scoop.it
Leadership is so much more than a hierarchical role. It is how we courageously and authentically show up to serve all those we touch. Real leadership involves inspiring people at all levels to serve something much bigger than themselves.
Dr. Karen Dietz's insight:

This post by Kevin Cashman at Korn Ferry discusses the 8 pathways to leadership mastery. He makes the point early on that we personally tend to measure leadership mastery by external items: revenue, profit, new product breakthroughs, cost savings, and market share, etc. All good.

 

But the core question is: where do the external results come from? From internal factors within the leader that must be mastered.

 

To answer that question, research ensued and 3 internal competencies emerged:

  1. Courage and authenticity (to include vulnerability, openness, integrity)
  2. Influence (communicating in ways that inspires others)
  3. Enduring value creation serving multiple groups (self, team, org, family, society, world)

 

Building these 3 competencies means walking 8 paths. Four of these paths involve storytelling skills: 

  1. Personal mastery: courage, authenticity, awareness -- being courageous and vulnerable to share your authentic stories; using your own stories for personal awareness and development
  2. Story mastery: leading with inspiration -- by sharing your stories, and sharing the stories of others
  3. Purpose mastery: leading with why -- the best way to share the "why" is through a story. Sharing stories of others fulfilling org/personal purpose and their "why"
  4. Being mastery: leading with presence -- storytelling isn't the only element to building presence, but it is a key one. Modeling who you are through the stories you tell and the actions you take is powerful.

 

Read the post for the other 4 paths (all great info and insights!) and start putting a plan together for 2018. You'll be glad you did.

 

Sign up for my newsletter for updates about my 2018 Story Strategy session.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Trumans's curator insight, November 29, 6:43 PM

To reiterate: Real leadership involves inspiring people at all levels to serve something much bigger than themselves.

I had the pleasure of listening to Mike and Annie Cannon-Brooks last night - great examples of real leadership. 

Also, check out Danial Pink's RSA Animate video on "The Surprising Truth of What Motivates Us."

Jose Luis Yañez's curator insight, November 30, 4:18 AM
Leadership From The Inside Out: The Essential Role Of Story Mastery
Nevermore Sithole's curator insight, December 4, 7:43 AM
Leadership From The Inside Out: The Essential Role Of Story Mastery
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Gratitude

Gratitude | Just Story It | Scoop.it

For all you do in the world, for all the difference you make in the world -- many thanks!

Dr. Karen Dietz's insight:

Happy Thanksgiving everyone! I appreciate you all.

 

Karen

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Dr. Karen Dietz's curator insight, November 22, 7:55 PM

Happy Thanksgiving everyone!

 

Karen

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Empathy Is Crucial To Any Personal/Professional Relationship -- How To Cultivate It via Storytelling

Empathy Is Crucial To Any Personal/Professional Relationship -- How To Cultivate It via Storytelling | Just Story It | Scoop.it
Empathy can make or break relationships. It is a skill, which can reap many benefits in both your personal life and work place. These 5 simple habits will help you to grow your empathy muscle.
Dr. Karen Dietz's insight:

Did you know that there are 3 kinds of empathy? Yep.

  1. Cognitive
  2. Emotional
  3. Compassionate

 

This post explains all three. Plus the author shares recent research on the impact of empathy in business/leadership success. The author then gives 3 areas to focus on to build empathy:

  1. Be present
  2. Actively listen
  3. Put yourself in the other's shoes

 

The problem? These 3 areas are so general they are almost meaningless. So let's fix it. Want to build your empathy skills fast? Learning business storytelling skills is the most efficient + effective way to do so. Take action on these 3 storytelling practices:

  1. Start small and take your time. Share a personal experience with only 1 person present. Look into their eyes. Experience their reactions to your story. Experience what they like/what grabs them. Shift the story when you sense them drifting off. Learn what connects and what doesn't.
  2. Listen appreciatively. That's not listening actively, which includes paraphrasing what you heard. Don't interrupt. Just listen fully and delightedly without an agenda. Hard to do. Practice makes perfect. Clients who do this report entire worlds opening up to them. For more concrete steps, listen to my TEDx talk where I share exactly how to listen appreciatively.
  3. Listen to and share lots of stories. The more stories you listen to you stronger your empathy skills (backed by research). Sharing stories in return also builds empathy skills and deepens relationships. 'Gotta love that.

 

Try these and tell me how it goes. Questions? Comments? Send me a note.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

 

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Jose Luis Yañez's curator insight, November 22, 4:27 AM
Empathy Is Crucial To Any Personal/Professional Relationship -- How To Cultivate It via Storytelling
Ivon Prefontaine, PhD's curator insight, November 22, 4:07 PM
People relate to each other's stories, so it is essential to tell them.
Ian Berry's curator insight, November 23, 4:41 PM
I think people relate most of all to stories the feel and see themselves in
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The Power of Narratives: Why We Need More Than Facts to Change

The Power of Narratives: Why We Need More Than Facts to Change | Just Story It | Scoop.it
''You cannot take away someone's story without giving them a new one.''
Dr. Karen Dietz's insight:

Why are skills in narrative practices and storytelling so critical for today's technology leaders?

 

Well, this post lays it out in straight -- sharing some important cognitive reasons why storytelling works. Like: "Stories are the means by which we navigate the world. They allow us to interpret its complex and contradictory signals."

 

OR -- "People may hold information in the form of data and figures, but their beliefs about it are held entirely in the form of stories."

 

AND -- when change occurs only when we replace the older story with another. 

 

Now, this post was written with politics in mind. But the truths remain the same. Simply substitute "technology" any time you see the word "politics".

 

Oh, and it might bring some clarity to today's political stories, too.

 

This review was originally published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Dove Nobel's comment, November 16, 10:47 AM
https://crookedlyghostlyobject.tumblr.com/post/167480121180/get-online-technical-help-for-your-dell-product
David Stapleton's curator insight, November 16, 7:39 PM
Creative and inspiring directing and forth leading
Philippe Coll's curator insight, November 17, 11:10 AM
Le pouvoir de la fiction. Cela peut être terrifiant.
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Customer Journeys & Big Data Insights Improve the Bottom Line

Customer Journeys & Big Data Insights Improve the Bottom Line | Just Story It | Scoop.it
Is big data enough? Aggregate numbers can tell you a lot, but they say very little about how individual customers are thinking and talking about…
Dr. Karen Dietz's insight:

Here's a post connecting the dots between business storytelling, data insights, and customer journeys.

 

The author is colleague and customer experience expert Sean Van Tyne. He's makes great points about how to think of these 3 topic systemically.

 

We are facilitating a 3-hour free workshop on Nov. 30 here in San Diego that will dig more deeply into leveraging narrative for generating actionable insights from data that bring business value,  and how data and stories inform customer journeys.

 

The outcome? Influence, impact, and income.

 

Send me a note if you want an invite.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Dr. Karen Dietz's curator insight, November 13, 6:32 PM

Once you've got data, actionable insights from data, and have got a solution in mind to add business value to the organization, next comes customer journey maps.

 

Creating your customer journey map is essential to understand if their story and your product/service connect, and if you can deliver on your promise.

 

In this post colleague Sean Van Tyne, an expert in journey mapping, shares the interplay between data analytics and customer journey mapping. So cool.

 

At the end of the post he mentions the free 3-hour workshop we've got coming up on 11/30 in San Diego:  Solving the Data Gap: Your Roadmap from Data Insights to Real Results 

 

Enjoy the post and let me know if you want more info on the workshop.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

Richard Platt's curator insight, November 15, 4:18 AM

McKinsey analysis finds that companies acting on journey insights have seen a 15-20% reduction in repeat service visits, a 10-20% boost in cross-selling, and a drop of 10-25 basis points in churn.

Companies may feel they need to study all the bits and bytes available to them. But research shows that three to five journeys matter most to customers and the bottom line. They generally include: some combination of sales and on-boarding; one or two key servicing issues; (1) moving and account renewal, and (2) fraud, billing, and payments. Narrowing the focus to those journeys allows companies to cut through the data clutter and prioritize.

For instance, a cable television player used advanced data analysis of multichannel customer behaviors to focus on where drop-offs in the journey occurred in two journeys—on-boarding and problem resolution—to address nagging customer retention and loyalty issues. The data team helped them identify key service troubles spots and ways to improve the on-boarding process. Those insights led to several policy changes, including creating a “learning lab” that effectively operated as a mini-company to trial and refine new approaches. The changes improved customer satisfaction scores by more than 20%.

Fanderl also shares that you shouldn’t wait for the data to be perfect. Companies often hesitate to take action for fear their data is missing or a mess. Successful organizations tend not to overthink all the details and instead just roll up sleeves and get to work. Most companies, in fact, already have the data they need. The challenge is pulling the data together. Companies need to figure out where that data is stored, and what it takes to extract and aggregate it so they can understand the customer journey across multiple touch points. Since data often lives in systems managed by various functions, bring the necessary operations, IT, in-store sales, and marketing people together to identify the touchpoints.

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One Solution for 5 Areas In The Big Data Divide

One Solution for 5 Areas In The Big Data Divide | Just Story It | Scoop.it
...For Moving The Needle Forward in All 5 Areas of The Data Gap Below is the infographic on the common areas CIOs say is hindering them from gaining bigger results from big data. Yet there is a single skillset common to all five of these critical areas for technology leaders. That skill set is narra
Dr. Karen Dietz's insight:

In this post you can download the infographic about the data divide, and what CIOs say is in the gap preventing actionable insights from happening. These are:

  1. Lack of analytics skills
  2. The talent wars
  3. Trouble building high performing teams/culture
  4. Poor communication
  5. Weaker influence skills

 

I offer one solution that can move the needle forward in all give areas, along with additional action steps.

 

Download the infographic and read the post for ideas/action steps.

 

I trust you'll find these helpful.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Dr. Karen Dietz's curator insight, November 10, 6:57 PM

In this post you can download the infographic about the data divide, and what CIOs say is in the gap preventing actionable insights from happening. These are:

  1. Lack of analytics skills
  2. The talent wars
  3. Trouble building high performing teams/culture
  4. Poor communication
  5. Weaker influence skills

 

I offer one solution that can move the needle forward in all give areas, along with additional action steps.

 

Download the infographic and read the post for ideas/action steps.

 

I trust you'll find these helpful.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Preparing For The Future Of Storytelling: Vimeo Video

Preparing For The Future Of Storytelling: Vimeo Video | Just Story It | Scoop.it
At The Fast Company Innovation Festival, a Vimeo workshop gave an intriguing glimpse of a future in which we’ll all be creating video.
Dr. Karen Dietz's insight:

Here's a post that makes some good points -- and shares some faulty assumptions.

 

Let me point out at the start that there's a difference between storytelling tools and storytelling content, as many of you know.

 

So this article falls into the tools category. I actually wrote in my notes, that it's more about gadgets. And remember -- Vimeo is a business that wants to sell you tech tools/gadgets. So keep this in mind.

 

In this post Vimeo is presenting at a conference and broke a group up into 4 groups to brainstorm the future of storytelling. I like the idea of using technology for more co-created stories.

 

The idea about generating more empathy doesn't need a tool -- you just need to tell and listen to lots of stories. The greatest leverage point for building empathy is face-to-face storytelling. digital is effective, it's just a one-removed experience. And it's definitely not a co-created in real time experience that in-person storytelling brings.

 

So the bottom line is -- keep up with the development in tools with companies like Vimeo, but don't drink all of the Kool Aid they promote :)

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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The future of storytelling: AI Writes Surprisingly Scary Horror Stories

The future of storytelling: AI Writes Surprisingly Scary Horror Stories | Just Story It | Scoop.it
It was trained on the spookiest stories on the web, but human collaborators make its stories truly terrifying.
Dr. Karen Dietz's insight:

Artificial Intelligence is coming to storytelling -- fast! Here's another example of how AI is doing foundational work in putting stories together, and succeeding.

 

Get ready to be outsourced -- maybe.

 

So will AI replace human storytellers? Hmmmm. As this article points out, great stories are created in collaboration between AI and humans.

 

As the author points out, “Creating a visceral emotion such as fear remains one of the cornerstones of human creativity,” says Cebrian in an email. “This challenge is especially important in a time where we wonder what the limits of artificial intelligence are: Can machines learn to scare us?”

 

But read more to see how effective AI is becoming at storytelling.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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5 Signs to Watch To Know If You Are Connecting With Your Audience

5 Signs to Watch To Know If You Are Connecting With Your Audience | Just Story It | Scoop.it
If you want to lead effectively, you need to make sure people actively listen.
Dr. Karen Dietz's insight:

Direct link: https://www.entrepreneur.com/article/301188

 

Reading an audience isn't easy, and sometimes it's hard to figure out in the middle of a presentation if you are connecting with listeners.

 

So here are 5 signs to watch for. Pay attention to these to develop greater sensitivity to audience cues.

 

From there, keep working on your in-the-moment storytelling skills so you can adjust your story in real time to connect better with your listeners.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Brand Story: What Consumers Want Isn’t What You Think

Brand Story: What Consumers Want Isn’t What You Think | Just Story It | Scoop.it
We asked more than 5,000 people to tell us about the brands they sought out, then we analyzed what those brands did. The results were surprisingly consistent.
Dr. Karen Dietz's insight:

Link: 

 

https://www.fastcodesign.com/90127471/we-studied-brands-around-the-world-what-consumers-want-isnt-what-you-think

 

I love this post! The author shares solid research about why most branding fails and what customers really want when they do engage with a company.

 

Bottom line: successful engagement (B2C + B2B) with customers is all because you are sharing multidimensional content through lots of different stories.

 

Way too often businesses share multiple stories hammering home 1 idea or emotion like: happiness (Coke), safety (Volvo), speed (Jaguar).

 

Read the article for more details and the 4 emotions customer like the most.

 

Bottom line: forget share of mind -- it's all about share of emotion these days.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it. Check out her website at www.juststoryit.com

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Using Language and Stories For Change

Using Language and Stories For Change | Just Story It | Scoop.it
Storytelling and language in Participatory Community Network Mapping
Dr. Karen Dietz's insight:

OK, this is a deep post -- but well worth it if you are into storytelling creating successful change. As a leader, share it with your organizational development folks, but also understand it yourself so you can be more effective.

 

In fact, you'll probably want to bookmark this entire site. There are tools to explore and more insights to read on the link between storytelling and change.

 

One of the reasons I like this post is because it also talks about language. The language we use in our stories is important. Using generative language is a must. Generative language creates forward movement. Get more insights on this by reading the post.

 

I also like the notion shared here of mapping stories collaboratively in your network. It's an incredibly valuable tool because then you know because the stories act as bridges to other groups, divisions, and worlds where you need to go and have impact.

 

The site also shares a simple network mapping tool. Yay!

 

My only quibble is that the article focuses on stories as sense-making tools when instead they are meaning-making vehicles. Sense making is "Oh I get it." Meaning making is, "Oh, now I know how this is valuable, or now I know what to do." That's a huge difference, and meaning making is a way more desirable outcome.

 

Dig in here for accelerating your leadership and change skills.

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Companies With The Best Corporate Culture 2017 & Role Of Narratives

Companies With The Best Corporate Culture 2017 & Role Of Narratives | Just Story It | Scoop.it
Best Places to Work 2017
Dr. Karen Dietz's insight:

Want to know which companies have the best corporate culture?

Then check out this list. It's based on what employees themselves say. We don't know exactly what they were asked, so how do you know if you measure up?

 

First things first: here's a definition of corporate culture:

It's the pervasive values, beliefs and attitudes that characterize a company.

 

What generates a corporate culture that's a great place to work? These are your essential  ingredients:

  1. Vision -- that is engaging and compelling
  2. Values -- that are lived
  3. Processes -- that back up the values
  4. People  -- that embrace those values
  5. Narratives -- compelling ones that shape the culture
  6. Place -- the environment you work in shapes the culture

 

Narratives play the biggest role, because it's through your stories that you convey your vision and how you are living it, your values and how you are living those, the amazing people you work with and their contributions, and how the environment you've created allows people to do extraordinary work.

 

The health of a culture is simply a reflection of the quality of the narratives told. That includes types of stories, quality of stories, who is telling stories, when and where stories are told, and the organization's capacity for story listening.

 

A company's vision, values, processes and place are the foreground. A company's narratives are the background that informs all the rest.

 

If you want to strengthen your culture, focus on narratives first. They are both your diagnostic for assessing your culture, and your remedy for fixing it.

 

This review was originally published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

Website: www.juststoryit.com 

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Dr. Karen Dietz's curator insight, December 4, 4:15 PM

Want to know which companies have the best corporate culture?

Then check out this list. It's based on what employees themselves say. We don't know exactly what they were asked, so how do you know if you measure up?

 

First things first: here's a definition of corporate culture:

It's the pervasive values, beliefs and attitudes that characterize a company.

 

What generates a corporate culture that's a great place to work? These are your essential  ingredients:

  1. Vision -- that is engaging and compelling
  2. Values -- that are lived
  3. Processes -- that back up the values
  4. People  -- that embrace those values
  5. Narratives -- compelling ones that shape the culture
  6. Place -- the environment you work in shapes the culture

 

Narratives play the biggest role, because it's through your stories that you convey your vision and how you are living it, your values and how you are living those, the amazing people you work with and their contributions, and how the environment you've created allows people to do extraordinary work.

 

The health of a culture is simply a reflection of the quality of the narratives told. That includes types of stories, quality of stories, who is telling stories, when and where stories are told, and the organization's capacity for story listening.

 

A company's vision, values, processes and place are the foreground. A company's narratives are the background that informs all the rest.

 

If you want to strengthen your culture, focus on narratives first. They are both your diagnostic for assessing your culture, and your remedy for fixing it.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

Website: www.juststoryit.com 

Jean Marrapodi's curator insight, December 6, 12:33 PM
Interesting thought about culture. Great diagram.
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Data Storytelling -- Clarifying What It Is, What It's Not + How To Do It

Data Storytelling -- Clarifying What It Is, What It's Not + How To Do It | Just Story It | Scoop.it

"First, data visualization is not data storytelling. On that we agree. Data visualization, whether simple or complex, helps us make sense of data, but rarely generates insights that stimulate action."

Dr. Karen Dietz's insight:

Here's a piece from Gartner that makes some good points about data storytelling. 

 

But a lot of the author's points need a bit more clarification. I began to write a review, and it turned into a blog post. The link to the Gartner article is at the top of the post.

 

Here are the pieces I clarify:

  1. What data storytelling is and is not
  2. The role of data visualization
  3. The biggest mistake technology leaders make when attempting a data story
  4. How to craft a data story
  5. The second biggest mistake you'll make
  6. And the distinction between data biases and a storyteller's point of view

 

Read my blog and then the article so you get the whole picture. Let's whip those data stories into shape to maximize your influence and impact.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Dr. Karen Dietz's curator insight, November 30, 7:46 PM

Here's a piece from Gartner that makes some good points about data storytelling. 

 

But a lot of the author's points need a bit more clarification. I began to write a review, and it turned into a blog post. The link to the Gartner article is at the top of the post.

 

Here are the pieces I clarify:

  1. What data storytelling is and is not
  2. The role of data visualization
  3. The biggest mistake technology leaders make when attempting a data story
  4. How to craft a data story
  5. The second biggest mistake you'll make
  6. And the distinction between data biases and a storyteller's point of view

 

Read my blog and then the article so you get the whole picture. Let's whip those data stories into shape to maximize your influence and impact.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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8 Big Fat Lies About Presentations & Being Influential: Believe At Your Own Peril

8 Big Fat Lies About Presentations & Being Influential: Believe At Your Own Peril | Just Story It | Scoop.it
Here are 8 lies about presentation skills which you are best ignored. Follow these pieces of advice at your own peril. Ignore the advice and deliver a better
Dr. Karen Dietz's insight:

These 8 lies are spot on! I deal with these with every client and every MBA student. These habits/beliefs/attitudes are hard to shake because we keep thinking that doing these myths makes us credible.

 

But as a business storyteller, I'm here to tell you -- they don't, particularly the higher you go up the corporate food chain.

 

Of course, there are times when a PPT is important. Yet it's usually not. What is more important is that you have a clear message and deliver your material using narrative structure, and share stories within your presentation.

 

Letting these lies go means you will have maximum influence -- always a good thing, especially for leaders. You will show up more authentically, and with more presence.

 

Practice letting one lie go at a time. No need to send yourself into shock trying to do them all at once. Besides, doing so doesn't build good habits, it just makes life complicated, you'll likely fail, and not know which lie you are making progress on.

 

Go check out the lies. Which one are you willing to let go of first?

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Boosting Engagement: How To Use One Storytelling Technique That Many Leaders Forget

Boosting Engagement: How To Use One Storytelling Technique That Many Leaders Forget | Just Story It | Scoop.it

I was talking recently with a CEO who wanted to be a better storyteller. That's all he talked about -- telling. So I asked him, "What about story listening?" That brought him up short.

Dr. Karen Dietz's insight:

I was talking recently with a CEO who wanted to be a better storyteller. That's all he talked about -- telling. So I asked him, "What about story listening?" That brought him up short.

 

In this post I talk about the how easy it is for leaders to forget the power of listening, the financial costs to companies where listening isn't present, and what to do about it.

 

I have 2 infographics to download in the article, also.

  1. The 5 types of listening and when we use each
  2. A how-to guide for Appreciative Listening -- the most powerful kind of listening to increase engagement.

 

Enjoy!

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Narrative Practices & Google's Team-Effectiveness Research -- Rethinking How You Build Teams

Narrative Practices & Google's Team-Effectiveness Research -- Rethinking How You Build Teams | Just Story It | Scoop.it
Why hiring the best and brightest might not be enough.
Dr. Karen Dietz's insight:

Hopefully you've seen this by now. But if not, this blog post clearly spells out the essential ingredients needed for building high performing teams.

 

What the article lacks are methods to make any of these 5 ingredients happen. There are good tools and methods out there.

What most neglect to tell you however is the significant role deliberate story evoking, story listening, and storytelling play in creating a high performing team.

 

Story evoking, story listening, and storytelling is narrative work and is critical in ingredients #3 (structure & clarity), #4 (meaning) and #5 (impact). When you add #2 (dependability) you generate #1 (psychological safety).

 

Psychological safety is also created by other ways you communicate (appreciation, acknowledgement, fairness, etc.). That means no yelling, threats, attacks, passive-aggressiveness, etc. You know -- all those qualities of toxic leaders.

 

Keep this list handy. Send me a question if you want more specifics about narrative practices and creating high performing teams.

 

This review was originally published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Dr. Karen Dietz's curator insight, November 17, 4:24 PM

Hopefully you've seen this by now. But if not, this blog post clearly spells out the essential ingredients needed for building high performing teams.

 

What the article lacks are methods to make any of these 5 ingredients happen. There are good tools and methods out there.

What most neglect to tell you however is the significant role deliberate story evoking, story listening, and storytelling play in creating a high performing team.

 

Story evoking, story listening, and storytelling is narrative work and is critical in ingredients #3 (structure & clarity), #4 (meaning) and #5 (impact). When you add #2 (dependability) you generate #1 (psychological safety).

 

Psychological safety is also created by other ways you communicate (appreciation, acknowledgement, fairness, etc.). That means no yelling, threats, attacks, passive-aggressiveness, etc. You know -- all those qualities of toxic leaders.

 

Keep this list handy. Send me a question if you want more specifics about narrative practices and creating high performing teams.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Why we must relearn the art of dialogue/story sharing -- from Ideo’s Fred Dust

Why we must relearn the art of dialogue/story sharing -- from Ideo’s Fred Dust | Just Story It | Scoop.it
At the Fast Company Innovation Festival, Ideo exec says we can solve problems by designing new ways to talk with each other—rather than at each other.
Dr. Karen Dietz's insight:

Ahhhh -- music to my ears!

I love it when anyone suggests that we can design designated time for in-depth dialogue and conversations.

 

Dust says that today we move from crisis to crisis (mass shootings) with no time for conversation.

 

Dust says: “Without that conversation, without that dialogue, we end up in a really bad place.” Specifically, “we continue to live in what we at Ideo call the denial phase, where we think we can’t do anything about these tragedies.”

 

I can attest to how taking the opportunity in my personal and business life to design for in-depth dialogue has moved mountains, enriched my life, and pushed my thinking forward fast.

 

The author points out at the end of the article, "In an effort to keep the dialogue around dialogue going, Ideo has launched a website called Designing Dialogue, in which it will be crowdsourcing ideas for creative conversation structures."

 

Hooray! Design your day, work, relationships for more dialogue and deep story sharing.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Great Products Need Great Stories — Here’s What's Involved

Great Products Need Great Stories — Here’s What's Involved | Just Story It | Scoop.it
If there are any two existential questions a product manager wrestles with, they would be: (1) What makes a great product? and (2) How do you translate that greatness into a narrative that compels…
Dr. Karen Dietz's insight:

I've curated this for 2 reasons:

  1. The author goes into how to evaluate if you've got a great product, which I found very helpful. I love the "superpower" idea.
  2. The outline for how to tell the product story is solid -- although nothing new. What I do like about this part of the article was the advice to craft the story around a single user -- not a group. But a real person with a real name and face.

 

What I'd add is that great product/service stories also include the backstory of why and how this product/service got created in the first place, and the challenges of bringing it out into the world.

 

So what are your great product/service stories?

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Dr. Karen Dietz's comment, November 14, 4:49 PM
Thank you Os! It's great to be back in the game :)
Dr. Karen Dietz's comment, November 14, 4:51 PM
Thank you Ricard for the rescoop! It's good to be back in the game :)
Ricard Lloria's comment, November 15, 4:14 AM
You´re Wellcome Karen, happy to see you again :)
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Deliver by Managing Culture & Communication--A Strategy That Works

Deliver by Managing Culture & Communication--A Strategy That Works | Just Story It | Scoop.it
Sponsor Content from Brightline.
Dr. Karen Dietz's insight:

So true! If you are not communicating frequently enough, and with impact and influence, then you can kiss your strategy execution goodby. These stats back it up.

 

What's a leader to do? Learn effective storytelling about each phase of the project.

 

Enjoy this post.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Juanita Amiel Garcia's curator insight, November 19, 1:22 AM

So true! If you are not communicating frequently enough, and with impact and influence, then you can kiss your strategy execution goodby. These stats back it up.

 

What's a leader to do? Learn effective storytelling about each phase of the project.

 

Enjoy this post.

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The Future of Storytelling and the Influence Of Data

The Future of Storytelling and the Influence Of Data | Just Story It | Scoop.it
The Future of StoryTelling Summit presented the perfect opportunity to showcase Power BI’s storytelling prowess. Of course, our team also learned some valuable lessons related to data-driven storytelling, and we’re excited to share these insights to strengthen your storytelling skills.
Dr. Karen Dietz's insight:

Whenever someone talks to me about the future of storytelling, I'm always expecting innovations in crafting or telling business stories.

 

I'm usually disappointed, because what they are really talking about are innovations in tools, applications, processes, or access. The same is true for this post -- and maybe this conference.

 

Basic storytelling skills that haven't changed in millennia are discussed here. The innovation that is good to know about is a tool from Microsoft -- Power BI. This is a data visualization tool that will help certain business storytellers.

 

But let's be clear -- data visualization is not data storytelling. A tool like Power BI can help you find the story. It still requires solid storytelling crafting skills to make it mean something, and to build influence.

 

So enjoy learning about the tool. Follow the advice for story crafting that's included -- just don't think it's anything new :)

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Nevermore Sithole's curator insight, December 4, 7:42 AM
The Future of Storytelling and the Influence Of Data
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Using Images In Presentations--You're Doing It Wrong

Using Images In Presentations--You're Doing It Wrong | Just Story It | Scoop.it
When a picture isn't worth a thousand words.
Dr. Karen Dietz's insight:

This post is written by fellow storyteller Kindra Hall. And she is so right on!

 

Not every presentation requires images. Lots of times the images used actually detract from the presentation, and Kendra points how in her example.

 

Best tip: you don't need images. Just be a masterful storyteller.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Origin Stories: The iPhone's secret origin story

Origin Stories: The iPhone's secret origin story | Just Story It | Scoop.it
Slide to Unlock
Dr. Karen Dietz's insight:

https://www.theverge.com/2017/6/13/15782200/one-device-secret-history-iphone-brian-merchant-book-excerpt

 

Here's a fab Origin Story about the iPhone for your Friday/weekend reading.

 

It's a bit long, but fascinating. There's so much more to the story than you can imagine. Secrecy, drama, and surprises are all included. Plus it's a good history lesson in innovation, and really how new ideas become reality.

 

Enjoy this piece.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it. Check out her website at www.juststoryit.com

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Want an Influential Presentation? A Checklist

Want an Influential Presentation? A Checklist | Just Story It | Scoop.it
Ask yourself these questions.
Dr. Karen Dietz's insight:

Original link: https://hbr.org/2016/10/a-checklist-for-more-persuasive-presentations?_scpsug=bookmarked_595085#_scpsug=bookmarked_595085

 

Well.... I like this post and then I don't.

What do I like? I like the simple way the author lays out the structure of an effective presentation.

 

What don't I like? One of the 6 steps is "include a story." But if you look at all the steps, the ENTIRE presentation becomes a story -- which is way better. The author completely missed this.

 

This points to 2 things to remember when putting together a presentation that influences others:

  1. Structure your entire presentation as a story using these steps
  2. Include at least 1 quick story about a client & their results (or a product/service story) somewhere in your narrative presentation.

 

In other words, do both!

 

Oh, and BTW -- I don't like the word "persuasion' in general. That's because persuasion is often about manipulation ("eat your broccoli and you can have dessert"). Influence is about shifting mindsets by offering experiences. Stories are experiences :) 

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it. Check out her website at www.juststoryit.com

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