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The Five Biggest Mistakes CEOs Make in Speaking (no stories)

The Five Biggest Mistakes CEOs Make in Speaking (no stories) | Just Story It | Scoop.it
Most CEOs are not inspiring. After years of working with leaders in business, it's hard to come to any other conclusion.


The 5 mistakes listed here are right on -- I experience them all the time when working with my coaching clients.


Number 4 is -- CEOs don't tell stories. That's for sure.

Number 5 is -- CEO's reading speeches instead of talking authentically with their audiences.

Number 3 is -- they are too stiff (that comes from not telling stories or not knowing how to tell stories)

Number 2 is -- they don't write their own material. No one can write your personal stories for you, BTW.

Number 1 is -- CEOs are not conveying a vision. Hey, we want to be inspired!


Well, for sure many business people of all types suffer from the same mistakes. So what to do? Find the stories you are passionate about telling, learn to tell them well and authentically, leave the notes at home, and please -- don't practice in front of a mirror! That's the kiss of death.


There are many more insights here in this article about how these mistakes show up for people, so go grab them.


Review written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it 

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About The Just Story It (TM) Curation

About The Just Story It (TM) Curation | Just Story It | Scoop.it

Here are the best articles from across the web that I can find on leadership storytelling.

 

And visit my website for more information about my coaching and workshops on business storytelling for business leaders at www.juststoryit.com 

Dr. Karen Dietz's insight:

Editorial Statement For This Collection:

Thank you for visiting this curation of articles on leadership storytelling. I've chosen them because they actually make a contribution to our knowledge and wisdom about stories, show us how to work with stories in leadership, org culture, key business functions, and the like. 

 

I weed out all the junk. And besides, who needs another post in why storytelling is important?? Where's the beef?? We want the meat!

 

I'm the author of the bestselling book Business Storytelling For Dummies (with Lori Silverman) and an original in the field of business storytelling. Based on my 20+ years of biz story experience, (plus a PhD in Folklore) I've written reviews of each article to share what I like best, what you can get from reading the article, or what may be missing in the article.

 

How To Find A Topic: Click on the Filter icon above (look for the 'funnel' shape), and view the tags. Select one that interests you, or type in a keyword in the search box. All the articles with that tag or keyword will appear.

 

I may occasionally review an article that I think is problematic as a way to educate us all, although most I will simply pass over. If you wonder if I've seen an article that is not included here, send me a message at linkedin.com/in/karendietz and I'll respond.

I trust you find many great insights and tips here. Many thanks for visiting and enjoy the articles!

 

Don't forget to connect with me on Twitter, Facebook, and LinkedIn, too. See you around the leadership and storytelling 'hood.

 

Dr. Karen Dietz

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Miklos Szilagyi's curator insight, October 10, 2014 11:56 AM

Curation within curation... clever...:-)))

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Cooperation: It Makes Us Human + Companies Successful  

Cooperation: It Makes Us Human + Companies Successful   | Just Story It | Scoop.it

Want to know what makes us stand apart from our ape cousins?


Cooperation—no other animal does it quite like us. Developmental psychologist Michael Tomasello explains why if chimps had a self-help bestseller, it would be titled, How to Outwit Rivals and Get More Fruit.



Via Kenneth Mikkelsen, Dr. Karen Dietz
Dr. Karen Dietz's insight:

Our abilities to cooperate put us ahead of every other species. Being able to share stories that foster cooperation (instead of division like we are so fond of today in politics) is one of the essential ingredients in building cooperation. Cooperation balances our competitive drive, which is critical for tech cultures to provide ongoing value.

 

This is a great post that will brighten your day. The research is fascinating. The conclusions compelling.

 

The last line in the article sums it all up: "In the end, what stands out more is our exceptional capacity for generosity and mutual trust, those moments in which we act like no species that has ever come before us."

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Kenneth Mikkelsen's curator insight, February 14, 10:23 AM

What stands out is our exceptional capacity for generosity and mutual trust, those moments in which we act like no species that has ever come before us.

Dr. Karen Dietz's curator insight, February 15, 4:45 PM

Our abilities to cooperate put us ahead of every other species. Being able to share stories that foster cooperation (instead of division like we are so fond of today in politics) is one of the essential ingredients in building cooperation. Cooperation balances our competitive drive, which is critical for tech cultures to provide ongoing value.

 

This is a great post that will brighten your day. The research is fascinating. The conclusions compelling.

 

The last line in the article sums it all up: "In the end, what stands out more is our exceptional capacity for generosity and mutual trust, those moments in which we act like no species that has ever come before us."

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

Dr. Madelyn Blair's curator insight, February 15, 5:27 PM
This is a remarkable exploration of how humans might have developed cooperation. Read it to the end as he lays out how we humans domesticated ourselves. Fascinating. 
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We Are All Human Beings -- Why Do So Many Managers Forget That? 

We Are All Human Beings -- Why Do So Many Managers Forget That?  | Just Story It | Scoop.it
Tap into people’s need to feel connected.
Dr. Karen Dietz's insight:

What a powerful piece from Harvard Business Review (HBR) with some astounding stats about the sorry state of leadership and management in organizations.

 

It's eye-opening

 

Businesses are confronted with enormous pressures these days to transform themselves digitally, find new business models, sources of revenue, and be innovative. It's going to be doubly hard to do so if your organization is experiencing any of what the HBR post is talking about.

 

But I also like the 4 ways the author discusses as ways to remedy the situation. Narrative skills increase #s 1, 3, and 4. Read it and then get your game on.

 

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Ron McIntyre's curator insight, February 11, 8:41 AM

Totally agree with these insights. Many in leadership are deluded.

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Artificial Intelligence is impacting storytelling in big ways today 

Artificial Intelligence is impacting storytelling in big ways today  | Just Story It | Scoop.it
Using sentiment analysis and natural language processing, neural networks are being developed to help in the creative process.
Dr. Karen Dietz's insight:

Artificial Intelligence (AI) is taking over significant parts of storytelling. Here's how:

 

In this post, Jamie Carter writes for TechRadar about the 5 different ways AI is doing storytelling.

 

There's everything from apps helping you to write better based on AI's natural language processing, to creating emotional arcs that now accurately predict emotional engagement. Read more in Carter's article.

 

It's happening now -- and fast. Movie makers and news organizations are using AI today. Marketing professionals are catching up fast, if not already there. 

 

So if machines are taking over both functional (story structures) and emotional areas of storytelling, where does that leave humans?

 

AI can be a great assist in storytelling. But people will still have to stand and deliver. Oh, wait...is that a robot up on The Moth stage??!!

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it. 

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Why Only 10 Percent of Businesses Have Embraced Storytelling 

Why Only 10 Percent of Businesses Have Embraced Storytelling  | Just Story It | Scoop.it
Why aren't more organizations using brand storytelling to engage customers? New research from Skyword might hold the answer.
Dr. Karen Dietz's insight:

What a sorry state of affairs for leaders and organizations. The original title of this post is targeted to content marketers and CMOs. But when you read the post, you see it's really an indictment on storytelling and leadership for the entire organization, not just marketing!

 

And frankly, it follows my experience over the last 20 years. Tons of companies and leaders tout their storytelling. But it looks -- according to this article -- on all talk and little action. And they've got the research to prove it.

 

Why is storytelling not being adopted by organizations -- even though it is the one skill that can remedy at least 5 critical areas in business? As the research says, it's because:

  1. It's not part of the culture or mindset
  2. Storytelling is a new skill set
  3. It's not measured or documented

 

That is so accurate!

 

Want results in sales, employee engagement, an inspiring vision that people believe in, a Teflon culture, and incredible leadership? Then up your storytelling game and quit fooling around.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Dr. Karen Dietz's curator insight, January 29, 9:54 AM

What a sorry state of affairs for leaders and organizations. The original title of this post is targeted to content marketers and CMOs. But when you read the post, you see it's really an indictment on storytelling and leadership for the entire organization, not just marketing!

 

And frankly, it follows my experience over the last 20 years. Tons of companies and leaders tout their storytelling. But it looks -- according to this article -- on all talk and little action. And they've got the research to prove it.

 

Why is storytelling not being adopted by organizations -- even though it is the one skill that can remedy at least 5 critical areas in business? As the research says, it's because:

  1. It's not part of the culture or mindset
  2. Storytelling is a new skill set
  3. It's not measured or documented

 

That is so accurate!

 

Want results in technology leadership, employee engagement, an inspiring vision that people believe in, a Teflon culture, and incredible leadership? Then up your storytelling game and quit fooling around.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Presentations trainings, the problem they create, and what to do

Presentations trainings, the problem they create, and what to do | Just Story It | Scoop.it
There is one massive issue with presentation trainings, one we can't see unless we step out of our usual presentation training
Dr. Karen Dietz's insight:

Thank you to Edoardo  for writing this post!

 

The author's points are spot on. His main points are that presentations are about the audience -- not you. Yet the bulk of presentation trainings are designed to be ALL about you -- how you stand, look, speak, gesture, the slides you show, the font you use.

 

But the truth is that successful presentations are totally focused on the audience -- who they are, what they care about, the dialogue you have with them, and the empathy created. Not you.

 

As the author points out, the only person you can make look good is the person in the audience. Even if it's an audience of hundreds.

 

Edoardo doesn't mention the critical need for storytelling in your presentations, so you know I'm going to add that in. For every major point in your talk, make sure you make it with a story.

 

Go read the article for stellar insights and what to do. Then craft your next presentation taking these steps and with this shift in attitude. You will notice a huge difference.

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Want Impact? People Like People Who Ask Questions

Want Impact? People Like People Who Ask Questions | Just Story It | Scoop.it
A new study says people who ask more questions, particularly follow-up questions, are liked better by their conversation partners.
Dr. Karen Dietz's insight:

What a great short post or 3.5 minute audio file to listen to!

It shares some of the latest research out of Harvard about the value of asking questions in conversation. In other words, if you are curious about someone and want to connect, ask them questions. It leads to more meaningful follow up conversations.

 

Great to know for leaders expanding executive presence, building trust, deepening relationships, being more influential, and acquiring better information before making a decision.

 

One sided conversations are discussed (avoid those!), and what happened when people responded to the question, "Will asking questions make you more likeable?" The answer is surprising.

 

In my communication and influence work, I call this mastering the Art Of The Question. All questions are not created equal. Information questions are OK, but are best used for warming up the conversation. Abandon them quickly to ask deeper, more meaningful reflective questions like (these are just a few):

  • What did that experience mean to you?
  • What did you like about that experience?
  • What did you learn from that?

 

In workshops I demonstrate the power of these reflective questions over information questions for connection and better decision making. Works like a charm every time.

 

Try asking questions next time you are in a conversation or meet someone new. You'll be glad you did.

 

This review was originally published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Dr. Karen Dietz's curator insight, December 4, 2017 2:13 PM

What a great short post or 3.5 minute audio file to listen to!

It shares some of the latest research out of Harvard about the value of asking questions in conversation. In other words, if you are curious about someone and want to connect, ask them questions. It leads to more meaningful follow up conversations.

 

Great to know for leaders expanding executive presence, building trust, deepening relationships, being more influential, and acquiring better information before making a decision.

 

One sided conversations are discussed (avoid those!), and what happened when people responded to the question, "Will asking questions make you more likeable?" The answer is surprising.

 

In my communication and influence work, I call this mastering the Art Of The Question. All questions are not created equal. Information questions are OK, but are best used for warming up the conversation. Abandon them quickly to ask deeper, more meaningful reflective questions like (these are just a few):

  • What did that experience mean to you?
  • What did you like about that experience?
  • What did you learn from that?

 

In workshops I demonstrate the power of these reflective questions over information questions for connection and better decision making. Works like a charm every time.

 

Try asking questions next time you are in a conversation or meet someone new. You'll be glad you did.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

Dr. Madelyn Blair's curator insight, December 4, 2017 3:59 PM
There are so many reasons why asking questions are important in your life. Here is another great reason
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Leadership From The Inside Out: The Essential Role Of Story Mastery

Leadership From The Inside Out: The Essential Role Of Story Mastery | Just Story It | Scoop.it
Leadership is so much more than a hierarchical role. It is how we courageously and authentically show up to serve all those we touch. Real leadership involves inspiring people at all levels to serve something much bigger than themselves.
Dr. Karen Dietz's insight:

This post by Kevin Cashman at Korn Ferry discusses the 8 pathways to leadership mastery. He makes the point early on that we personally tend to measure leadership mastery by external items: revenue, profit, new product breakthroughs, cost savings, and market share, etc. All good.

 

But the core question is: where do the external results come from? From internal factors within the leader that must be mastered.

 

To answer that question, research ensued and 3 internal competencies emerged:

  1. Courage and authenticity (to include vulnerability, openness, integrity)
  2. Influence (communicating in ways that inspires others)
  3. Enduring value creation serving multiple groups (self, team, org, family, society, world)

 

Building these 3 competencies means walking 8 paths. Four of these paths involve storytelling skills: 

  1. Personal mastery: courage, authenticity, awareness -- being courageous and vulnerable to share your authentic stories; using your own stories for personal awareness and development
  2. Story mastery: leading with inspiration -- by sharing your stories, and sharing the stories of others
  3. Purpose mastery: leading with why -- the best way to share the "why" is through a story. Sharing stories of others fulfilling org/personal purpose and their "why"
  4. Being mastery: leading with presence -- storytelling isn't the only element to building presence, but it is a key one. Modeling who you are through the stories you tell and the actions you take is powerful.

 

Read the post for the other 4 paths (all great info and insights!) and start putting a plan together for 2018. You'll be glad you did.

 

Sign up for my newsletter for updates about my 2018 Story Strategy session.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Jose Luis Yañez's curator insight, November 30, 2017 4:18 AM
Leadership From The Inside Out: The Essential Role Of Story Mastery
Nevermore Sithole's curator insight, December 4, 2017 7:43 AM
Leadership From The Inside Out: The Essential Role Of Story Mastery
Ron McIntyre's curator insight, February 11, 8:47 AM

Story telling is most effective when it is truthful, authentic and compassionate about the affect on others as well as the company. Too many times story telling is taught as a form of manipulation and that is the furthest from what it is all about.

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Gratitude

Gratitude | Just Story It | Scoop.it

For all you do in the world, for all the difference you make in the world -- many thanks!

Dr. Karen Dietz's insight:

Happy Thanksgiving everyone! I appreciate you all.

 

Karen

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Dr. Karen Dietz's curator insight, November 22, 2017 7:55 PM

Happy Thanksgiving everyone!

 

Karen

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Empathy Is Crucial To Any Personal/Professional Relationship -- How To Cultivate It via Storytelling

Empathy Is Crucial To Any Personal/Professional Relationship -- How To Cultivate It via Storytelling | Just Story It | Scoop.it
Empathy can make or break relationships. It is a skill, which can reap many benefits in both your personal life and work place. These 5 simple habits will help you to grow your empathy muscle.
Dr. Karen Dietz's insight:

Did you know that there are 3 kinds of empathy? Yep.

  1. Cognitive
  2. Emotional
  3. Compassionate

 

This post explains all three. Plus the author shares recent research on the impact of empathy in business/leadership success. The author then gives 3 areas to focus on to build empathy:

  1. Be present
  2. Actively listen
  3. Put yourself in the other's shoes

 

The problem? These 3 areas are so general they are almost meaningless. So let's fix it. Want to build your empathy skills fast? Learning business storytelling skills is the most efficient + effective way to do so. Take action on these 3 storytelling practices:

  1. Start small and take your time. Share a personal experience with only 1 person present. Look into their eyes. Experience their reactions to your story. Experience what they like/what grabs them. Shift the story when you sense them drifting off. Learn what connects and what doesn't.
  2. Listen appreciatively. That's not listening actively, which includes paraphrasing what you heard. Don't interrupt. Just listen fully and delightedly without an agenda. Hard to do. Practice makes perfect. Clients who do this report entire worlds opening up to them. For more concrete steps, listen to my TEDx talk where I share exactly how to listen appreciatively.
  3. Listen to and share lots of stories. The more stories you listen to you stronger your empathy skills (backed by research). Sharing stories in return also builds empathy skills and deepens relationships. 'Gotta love that.

 

Try these and tell me how it goes. Questions? Comments? Send me a note.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

 

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Ivon Prefontaine, PhD's curator insight, November 22, 2017 4:07 PM
People relate to each other's stories, so it is essential to tell them.
Ian Berry's curator insight, November 23, 2017 4:41 PM
I think people relate most of all to stories the feel and see themselves in
David Stapleton's curator insight, February 15, 12:22 PM
Empathy can make or break relationships. It is a skill, which can reap many benefits in both your personal life and work place. These 5 simple habits will help you to grow your empathy muscle.
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The Power of Narratives: Why We Need More Than Facts to Change

The Power of Narratives: Why We Need More Than Facts to Change | Just Story It | Scoop.it
''You cannot take away someone's story without giving them a new one.''
Dr. Karen Dietz's insight:

Why are skills in narrative practices and storytelling so critical for today's technology leaders?

 

Well, this post lays it out in straight -- sharing some important cognitive reasons why storytelling works. Like: "Stories are the means by which we navigate the world. They allow us to interpret its complex and contradictory signals."

 

OR -- "People may hold information in the form of data and figures, but their beliefs about it are held entirely in the form of stories."

 

AND -- when change occurs only when we replace the older story with another. 

 

Now, this post was written with politics in mind. But the truths remain the same. Simply substitute "technology" any time you see the word "politics".

 

Oh, and it might bring some clarity to today's political stories, too.

 

This review was originally published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Dove Nobel's comment, November 16, 2017 10:47 AM
https://crookedlyghostlyobject.tumblr.com/post/167480121180/get-online-technical-help-for-your-dell-product
David Stapleton's curator insight, November 16, 2017 7:39 PM
Creative and inspiring directing and forth leading
Philippe Coll's curator insight, November 17, 2017 11:10 AM
Le pouvoir de la fiction. Cela peut être terrifiant.
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Customer Journeys & Big Data Insights Improve the Bottom Line

Customer Journeys & Big Data Insights Improve the Bottom Line | Just Story It | Scoop.it
Is big data enough? Aggregate numbers can tell you a lot, but they say very little about how individual customers are thinking and talking about…
Dr. Karen Dietz's insight:

Here's a post connecting the dots between business storytelling, data insights, and customer journeys.

 

The author is colleague and customer experience expert Sean Van Tyne. He's makes great points about how to think of these 3 topic systemically.

 

We are facilitating a 3-hour free workshop on Nov. 30 here in San Diego that will dig more deeply into leveraging narrative for generating actionable insights from data that bring business value,  and how data and stories inform customer journeys.

 

The outcome? Influence, impact, and income.

 

Send me a note if you want an invite.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Dr. Karen Dietz's curator insight, November 13, 2017 6:32 PM

Once you've got data, actionable insights from data, and have got a solution in mind to add business value to the organization, next comes customer journey maps.

 

Creating your customer journey map is essential to understand if their story and your product/service connect, and if you can deliver on your promise.

 

In this post colleague Sean Van Tyne, an expert in journey mapping, shares the interplay between data analytics and customer journey mapping. So cool.

 

At the end of the post he mentions the free 3-hour workshop we've got coming up on 11/30 in San Diego:  Solving the Data Gap: Your Roadmap from Data Insights to Real Results 

 

Enjoy the post and let me know if you want more info on the workshop.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

Richard Platt's curator insight, November 15, 2017 4:18 AM

McKinsey analysis finds that companies acting on journey insights have seen a 15-20% reduction in repeat service visits, a 10-20% boost in cross-selling, and a drop of 10-25 basis points in churn.

Companies may feel they need to study all the bits and bytes available to them. But research shows that three to five journeys matter most to customers and the bottom line. They generally include: some combination of sales and on-boarding; one or two key servicing issues; (1) moving and account renewal, and (2) fraud, billing, and payments. Narrowing the focus to those journeys allows companies to cut through the data clutter and prioritize.

For instance, a cable television player used advanced data analysis of multichannel customer behaviors to focus on where drop-offs in the journey occurred in two journeys—on-boarding and problem resolution—to address nagging customer retention and loyalty issues. The data team helped them identify key service troubles spots and ways to improve the on-boarding process. Those insights led to several policy changes, including creating a “learning lab” that effectively operated as a mini-company to trial and refine new approaches. The changes improved customer satisfaction scores by more than 20%.

Fanderl also shares that you shouldn’t wait for the data to be perfect. Companies often hesitate to take action for fear their data is missing or a mess. Successful organizations tend not to overthink all the details and instead just roll up sleeves and get to work. Most companies, in fact, already have the data they need. The challenge is pulling the data together. Companies need to figure out where that data is stored, and what it takes to extract and aggregate it so they can understand the customer journey across multiple touch points. Since data often lives in systems managed by various functions, bring the necessary operations, IT, in-store sales, and marketing people together to identify the touchpoints.

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One Solution for 5 Areas In The Big Data Divide

One Solution for 5 Areas In The Big Data Divide | Just Story It | Scoop.it
...For Moving The Needle Forward in All 5 Areas of The Data Gap Below is the infographic on the common areas CIOs say is hindering them from gaining bigger results from big data. Yet there is a single skillset common to all five of these critical areas for technology leaders. That skill set is narra
Dr. Karen Dietz's insight:

In this post you can download the infographic about the data divide, and what CIOs say is in the gap preventing actionable insights from happening. These are:

  1. Lack of analytics skills
  2. The talent wars
  3. Trouble building high performing teams/culture
  4. Poor communication
  5. Weaker influence skills

 

I offer one solution that can move the needle forward in all give areas, along with additional action steps.

 

Download the infographic and read the post for ideas/action steps.

 

I trust you'll find these helpful.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Dr. Karen Dietz's curator insight, November 10, 2017 6:57 PM

In this post you can download the infographic about the data divide, and what CIOs say is in the gap preventing actionable insights from happening. These are:

  1. Lack of analytics skills
  2. The talent wars
  3. Trouble building high performing teams/culture
  4. Poor communication
  5. Weaker influence skills

 

I offer one solution that can move the needle forward in all give areas, along with additional action steps.

 

Download the infographic and read the post for ideas/action steps.

 

I trust you'll find these helpful.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Parallax Digital Storytelling

Parallax Digital Storytelling | Just Story It | Scoop.it
Website design has really evolved over the past few years to include interactive experiences that provide depth and movement. Parallax scrolling is a technique that involves objects and layers with…
Dr. Karen Dietz's insight:

Want to know how to do great storytelling on your website? Well, using a parallax layout is one way and here's a post that lists the most effective 11 examples.

 

I'm periodically asked about telling stories on websites, so these examples should spark some ideas -- whether you use parallax or not.

 

While it's true that most of these examples are educational and not necessarily focused on business, that doesn't mean you can't make the translation. Think about one of your signature stories -- maybe your brand story about how your business got started and why, and then how that translated into a unique offering in the marketplace.

 

Hmmm....something to think about.

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You Think You Are Inspiring? Not Really According To Research. 5 Ways To Be A More Inspiring Leader  

You Think You Are Inspiring? Not Really According To Research. 5 Ways To Be A More Inspiring Leader   | Just Story It | Scoop.it
Your ability to be an incredible leader depends on your ability to be inspiring. This is also the biggest skill leaders say they lack and want to build. So how do you do that? The biggest mistake leaders make is thinking being inspiring is about telling an inspiring story.  Yes and no. Let's dig int
Dr. Karen Dietz's insight:

These are eye-popping stats based on solid research about the sorry state of leadership these days. 70% of leaders think they are inspiring. 82% of employees think NOT.

 

OK, that means you, dear leader. The biggest mistake leaders make is that they think sharing an inspiring story does the trick. Hardly.

 

So my recent blog post shares about what to do to close this disastrous gap. I discuss 5 ways to become more inspiring. Which do you need to focus on?

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Ron McIntyre's curator insight, February 13, 11:12 AM

Your thoughts?  Can you train to be inspiring?

Dr. Karen Dietz's curator insight, February 14, 7:02 PM

These are eye-popping stats based on solid research about inspiring leaders. 70% of leaders think they are inspiring. 82% of employees think NOT.

 

OK, that means you, dear leader. The biggest mistake leaders make is that they think sharing an inspiring vision or story does the trick. Hardly.

 

So my recent blog post shares about what to do to close this disastrous gap. I discuss 5 ways to become more inspiring. Which do you need to focus on?

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Why Storyshowing Beats Storytelling Every Time 

Why Storyshowing Beats Storytelling Every Time  | Just Story It | Scoop.it
Sam Cawthorn is The Young Australian of the Year, The Edupreneur of the Year, Australia Day ambassador, 7 times international bestseller and also a professional speaker that has spoken in 36 counties.
Dr. Karen Dietz's insight:

OK -- I like most of this interview with Sam Cawthorn. Except for his silly distinction between storytelling and storyshowing. It's a load of hooey.

 

Anybody who knows authentic storytelling knows that "story showing" automatically happens -- because when you are reliving your experience, you are conveying visuals automatically. Your audience can then see and experience what you did.

 

When that is NOT happening, you are sharing a simple series of events: I went to the store, I bought some break, I made a sandwich. That's not storytelling.

 

That being said, I do like the rest of what Cawthorn shares. He talks about leaders preaching instead of inspiring. Right on. 

 

He also makes a fab point that great storytelling is not about the content, it's about the delivery! Yet most people focus mostly on the content and forget the delivery. The result? Mediocre storytelling or an actual epic fail.

 

Read more and please -- just don't get hooked into his dumb "we've been told to do it wrong!" storyshowing stuff.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it. 

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20 Worst Pieces of Advice on Influence Skills -- Ever 

20 Worst Pieces of Advice on Influence Skills -- Ever  | Just Story It | Scoop.it
Here's a list/rant about all the crappy advice I've heard from "presentation gurus" over th
Dr. Karen Dietz's insight:

Truly, these are the worst pieces of advice ever given on presentation and influence skills.

Read this list and if you are doing any of them, stop.

 

And remember, if you are authentically sharing your stories, most of these 20 become worthless really fast.

 

Thank you, Dave Mac, for writing such a great piece. Hear me clapping, and laughing.

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Ron McIntyre's curator insight, February 11, 8:44 AM

I agree that most of these should be abandoned but they are more for speakers than influence busting in business.

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Using Language and Stories For Change

Using Language and Stories For Change | Just Story It | Scoop.it
Storytelling and language in Participatory Community Network Mapping
Dr. Karen Dietz's insight:

OK, this is a deep post -- but well worth it if you are into storytelling creating successful change. As a leader, share it with your organizational development folks, but also understand it yourself so you can be more effective.

 

In fact, you'll probably want to bookmark this entire site. There are tools to explore and more insights to read on the link between storytelling and change.

 

One of the reasons I like this post is because it also talks about language. The language we use in our stories is important. Using generative language is a must. Generative language creates forward movement. Get more insights on this by reading the post.

 

I also like the notion shared here of mapping stories collaboratively in your network. It's an incredibly valuable tool because then you know because the stories act as bridges to other groups, divisions, and worlds where you need to go and have impact.

 

The site also shares a simple network mapping tool. Yay!

 

My only quibble is that the article focuses on stories as sense-making tools when instead they are meaning-making vehicles. Sense making is "Oh I get it." Meaning making is, "Oh, now I know how this is valuable, or now I know what to do." That's a huge difference, and meaning making is a way more desirable outcome.

 

Dig in here for accelerating your leadership and change skills.

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David Stapleton's curator insight, February 15, 12:20 PM
As a leader, share it with your organizational development folks, but also understand it yourself so you can be more effective.
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Companies With The Best Corporate Culture 2017 & Role Of Narratives

Companies With The Best Corporate Culture 2017 & Role Of Narratives | Just Story It | Scoop.it
Best Places to Work 2017
Dr. Karen Dietz's insight:

Want to know which companies have the best corporate culture?

Then check out this list. It's based on what employees themselves say. We don't know exactly what they were asked, so how do you know if you measure up?

 

First things first: here's a definition of corporate culture:

It's the pervasive values, beliefs and attitudes that characterize a company.

 

What generates a corporate culture that's a great place to work? These are your essential  ingredients:

  1. Vision -- that is engaging and compelling
  2. Values -- that are lived
  3. Processes -- that back up the values
  4. People  -- that embrace those values
  5. Narratives -- compelling ones that shape the culture
  6. Place -- the environment you work in shapes the culture

 

Narratives play the biggest role, because it's through your stories that you convey your vision and how you are living it, your values and how you are living those, the amazing people you work with and their contributions, and how the environment you've created allows people to do extraordinary work.

 

The health of a culture is simply a reflection of the quality of the narratives told. That includes types of stories, quality of stories, who is telling stories, when and where stories are told, and the organization's capacity for story listening.

 

A company's vision, values, processes and place are the foreground. A company's narratives are the background that informs all the rest.

 

If you want to strengthen your culture, focus on narratives first. They are both your diagnostic for assessing your culture, and your remedy for fixing it.

 

This review was originally published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

Website: www.juststoryit.com 

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Nicolas Petitjean's curator insight, January 31, 10:27 AM

Sense-making is such an important role for leaders - working on a connected and coherent narrative across the organisation is such an important part of that!

Ron McIntyre's curator insight, February 4, 8:41 AM

Too many companies are ignoring this great tool for their culture.

Ron McIntyre's curator insight, February 11, 8:44 AM

What are your thoughts?

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Data Storytelling -- Clarifying What It Is, What It's Not + How To Do It

Data Storytelling -- Clarifying What It Is, What It's Not + How To Do It | Just Story It | Scoop.it

"First, data visualization is not data storytelling. On that we agree. Data visualization, whether simple or complex, helps us make sense of data, but rarely generates insights that stimulate action."

Dr. Karen Dietz's insight:

Here's a piece from Gartner that makes some good points about data storytelling. 

 

But a lot of the author's points need a bit more clarification. I began to write a review, and it turned into a blog post. The link to the Gartner article is at the top of the post.

 

Here are the pieces I clarify:

  1. What data storytelling is and is not
  2. The role of data visualization
  3. The biggest mistake technology leaders make when attempting a data story
  4. How to craft a data story
  5. The second biggest mistake you'll make
  6. And the distinction between data biases and a storyteller's point of view

 

Read my blog and then the article so you get the whole picture. Let's whip those data stories into shape to maximize your influence and impact.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Dr. Karen Dietz's curator insight, November 30, 2017 7:46 PM

Here's a piece from Gartner that makes some good points about data storytelling. 

 

But a lot of the author's points need a bit more clarification. I began to write a review, and it turned into a blog post. The link to the Gartner article is at the top of the post.

 

Here are the pieces I clarify:

  1. What data storytelling is and is not
  2. The role of data visualization
  3. The biggest mistake technology leaders make when attempting a data story
  4. How to craft a data story
  5. The second biggest mistake you'll make
  6. And the distinction between data biases and a storyteller's point of view

 

Read my blog and then the article so you get the whole picture. Let's whip those data stories into shape to maximize your influence and impact.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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8 Big Fat Lies About Presentations & Being Influential: Believe At Your Own Peril

8 Big Fat Lies About Presentations & Being Influential: Believe At Your Own Peril | Just Story It | Scoop.it
Here are 8 lies about presentation skills which you are best ignored. Follow these pieces of advice at your own peril. Ignore the advice and deliver a better
Dr. Karen Dietz's insight:

These 8 lies are spot on! I deal with these with every client and every MBA student. These habits/beliefs/attitudes are hard to shake because we keep thinking that doing these myths makes us credible.

 

But as a business storyteller, I'm here to tell you -- they don't, particularly the higher you go up the corporate food chain.

 

Of course, there are times when a PPT is important. Yet it's usually not. What is more important is that you have a clear message and deliver your material using narrative structure, and share stories within your presentation.

 

Letting these lies go means you will have maximum influence -- always a good thing, especially for leaders. You will show up more authentically, and with more presence.

 

Practice letting one lie go at a time. No need to send yourself into shock trying to do them all at once. Besides, doing so doesn't build good habits, it just makes life complicated, you'll likely fail, and not know which lie you are making progress on.

 

Go check out the lies. Which one are you willing to let go of first?

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Boosting Engagement: How To Use One Storytelling Technique That Many Leaders Forget

Boosting Engagement: How To Use One Storytelling Technique That Many Leaders Forget | Just Story It | Scoop.it

I was talking recently with a CEO who wanted to be a better storyteller. That's all he talked about -- telling. So I asked him, "What about story listening?" That brought him up short.

Dr. Karen Dietz's insight:

I was talking recently with a CEO who wanted to be a better storyteller. That's all he talked about -- telling. So I asked him, "What about story listening?" That brought him up short.

 

In this post I talk about the how easy it is for leaders to forget the power of listening, the financial costs to companies where listening isn't present, and what to do about it.

 

I have 2 infographics to download in the article, also.

  1. The 5 types of listening and when we use each
  2. A how-to guide for Appreciative Listening -- the most powerful kind of listening to increase engagement.

 

Enjoy!

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Narrative Practices & Google's Team-Effectiveness Research -- Rethinking How You Build Teams

Narrative Practices & Google's Team-Effectiveness Research -- Rethinking How You Build Teams | Just Story It | Scoop.it
Why hiring the best and brightest might not be enough.
Dr. Karen Dietz's insight:

Hopefully you've seen this by now. But if not, this blog post clearly spells out the essential ingredients needed for building high performing teams.

 

What the article lacks are methods to make any of these 5 ingredients happen. There are good tools and methods out there.

What most neglect to tell you however is the significant role deliberate story evoking, story listening, and storytelling play in creating a high performing team.

 

Story evoking, story listening, and storytelling is narrative work and is critical in ingredients #3 (structure & clarity), #4 (meaning) and #5 (impact). When you add #2 (dependability) you generate #1 (psychological safety).

 

Psychological safety is also created by other ways you communicate (appreciation, acknowledgement, fairness, etc.). That means no yelling, threats, attacks, passive-aggressiveness, etc. You know -- all those qualities of toxic leaders.

 

Keep this list handy. Send me a question if you want more specifics about narrative practices and creating high performing teams.

 

This review was originally published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Dr. Karen Dietz's curator insight, November 17, 2017 4:24 PM

Hopefully you've seen this by now. But if not, this blog post clearly spells out the essential ingredients needed for building high performing teams.

 

What the article lacks are methods to make any of these 5 ingredients happen. There are good tools and methods out there.

What most neglect to tell you however is the significant role deliberate story evoking, story listening, and storytelling play in creating a high performing team.

 

Story evoking, story listening, and storytelling is narrative work and is critical in ingredients #3 (structure & clarity), #4 (meaning) and #5 (impact). When you add #2 (dependability) you generate #1 (psychological safety).

 

Psychological safety is also created by other ways you communicate (appreciation, acknowledgement, fairness, etc.). That means no yelling, threats, attacks, passive-aggressiveness, etc. You know -- all those qualities of toxic leaders.

 

Keep this list handy. Send me a question if you want more specifics about narrative practices and creating high performing teams.

 

This review was published by Dr. Karen Dietz for her Tech Leaders curation: www.scoop.it/t/tech-leaders 

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Why we must relearn the art of dialogue/story sharing -- from Ideo’s Fred Dust

Why we must relearn the art of dialogue/story sharing -- from Ideo’s Fred Dust | Just Story It | Scoop.it
At the Fast Company Innovation Festival, Ideo exec says we can solve problems by designing new ways to talk with each other—rather than at each other.
Dr. Karen Dietz's insight:

Ahhhh -- music to my ears!

I love it when anyone suggests that we can design designated time for in-depth dialogue and conversations.

 

Dust says that today we move from crisis to crisis (mass shootings) with no time for conversation.

 

Dust says: “Without that conversation, without that dialogue, we end up in a really bad place.” Specifically, “we continue to live in what we at Ideo call the denial phase, where we think we can’t do anything about these tragedies.”

 

I can attest to how taking the opportunity in my personal and business life to design for in-depth dialogue has moved mountains, enriched my life, and pushed my thinking forward fast.

 

The author points out at the end of the article, "In an effort to keep the dialogue around dialogue going, Ideo has launched a website called Designing Dialogue, in which it will be crowdsourcing ideas for creative conversation structures."

 

Hooray! Design your day, work, relationships for more dialogue and deep story sharing.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Great Products Need Great Stories — Here’s What's Involved

Great Products Need Great Stories — Here’s What's Involved | Just Story It | Scoop.it
If there are any two existential questions a product manager wrestles with, they would be: (1) What makes a great product? and (2) How do you translate that greatness into a narrative that compels…
Dr. Karen Dietz's insight:

I've curated this for 2 reasons:

  1. The author goes into how to evaluate if you've got a great product, which I found very helpful. I love the "superpower" idea.
  2. The outline for how to tell the product story is solid -- although nothing new. What I do like about this part of the article was the advice to craft the story around a single user -- not a group. But a real person with a real name and face.

 

What I'd add is that great product/service stories also include the backstory of why and how this product/service got created in the first place, and the challenges of bringing it out into the world.

 

So what are your great product/service stories?

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Dr. Karen Dietz's comment, November 14, 2017 4:49 PM
Thank you Os! It's great to be back in the game :)
Dr. Karen Dietz's comment, November 14, 2017 4:51 PM
Thank you Ricard for the rescoop! It's good to be back in the game :)
Ricard Lloria's comment, November 15, 2017 4:14 AM
You´re Wellcome Karen, happy to see you again :)
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Deliver by Managing Culture & Communication--A Strategy That Works

Deliver by Managing Culture & Communication--A Strategy That Works | Just Story It | Scoop.it
Sponsor Content from Brightline.
Dr. Karen Dietz's insight:

So true! If you are not communicating frequently enough, and with impact and influence, then you can kiss your strategy execution goodby. These stats back it up.

 

What's a leader to do? Learn effective storytelling about each phase of the project.

 

Enjoy this post.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it.

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Juanita Amiel Townsend's curator insight, November 19, 2017 1:22 AM

So true! If you are not communicating frequently enough, and with impact and influence, then you can kiss your strategy execution goodby. These stats back it up.

 

What's a leader to do? Learn effective storytelling about each phase of the project.

 

Enjoy this post.

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