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A Practical Guide to Implementing ITIL Application Support - Overview

IT must demonstrate measurable value to the business. Businesses are increasing the demand for IT to demonstrate measurable value for the investment made in ...
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Learn Service Level Management from the ITIL® Performance Management course from GogoTraining.com

http://www.gogotraining.com, 1-877-546-4446 This IT online training course considers the key aspects of IT Performance Management which comprises of business...
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CSU: ITIL v3 Service Level Management Basic Concepts

This video introduces some of the basic concepts of the Service Level Management process as explained in the ITIL v3 volume Service Design. The video is one ...
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ITIL Orientation Video #1

ITIL Orientation Video #1 (of 7) - ITIL best practice methodologies, ITIL & ITSM, business requirements for service, provisions for services, building and im...
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CSU: ITIL v3 Introduction to the subject ITI597 (IT Infrastructure Library "ITIL" Foundations)

This short video gives you a bit of an overview of how the subject ITI597 is actually delivered using a plethora of multimedia tools and technologies. Realis...
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Course Introduction: ITIL® Service Capability: Service Offerings and Agreements

http://www.gogotraining.com, 877-546-4446 Course Description: GogoTraining is an ITIL® accredited ATO and this course fulfills all requirements to sit for yo...
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Introduction to the ITIL Framework

Novell ChalkTalk: An Introduction to the Information Technology Infrastructure Library Framework Data Center ITIL Fundamentals Novell ChalkTalk Training...
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