Innovation and Product Lifecycle Management
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Innovation and Product Lifecycle Management
Content about the cutting edge of best practices and insights on innovation.
Curated by Tom Pick
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Leaving Customer Care up to Customers? They don’t care!

Leaving Customer Care up to Customers? They don’t care! | Innovation and Product Lifecycle Management | Scoop.it
Your customers do not care whether you make your quarterly numbers or fulfill your organization’s KPIs. Why should they care about you, and your issues?
Tom Pick's insight:
When internal sales and client service teams are in such a rush to fulfill their daily call quota, they do not take the time to truly listen to the stated and unstated needs of the real, live customer.
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Why Your Professional Something Scary catalyzes Professional Innovation

Why Your Professional Something Scary catalyzes Professional Innovation | Innovation and Product Lifecycle Management | Scoop.it
Is there a professional something scary that is part of your professional development program? You know the phrase: do something that scares you each day. That is what you and I are discussing, today.
Tom Pick's insight:
Doing the same things, comfortably, each and every day keeps you comfortable. On the other hand, extending the boundaries of your professional comfort level, daily, stretches your core capabilities.
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Nine Ways to Use an Enterprise Event Credential | Corporate Event News

Nine Ways to Use an Enterprise Event Credential | Corporate Event News | Innovation and Product Lifecycle Management | Scoop.it
Nine Ways to Use an Enterprise Event Credential
Tom Pick's insight:
At complex corporate events where a sturdy physical credential is called for, that badge or wristband—incorporating QR code or RFID technology—can serve many different purposes:
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Why a Relentlessly Curious Culture Disrupts, Engages and Innovates - TalentCulture

Why a Relentlessly Curious Culture Disrupts, Engages and Innovates - TalentCulture | Innovation and Product Lifecycle Management | Scoop.it
What is the role of curiosity in the workforce? Let’s explore how it leads to greater collaboration and higher level thinking among coworkers.
Tom Pick's insight:
In business cultures valuing innovators, instead of order-takers, being curious is a desirable trait. When these organizations think they know all the answers, they wonder whether they are asking the right questions. They continuously disrupt themselves.
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Why Sales Stupidity is not a Competitive Professional Option

Why Sales Stupidity is not a Competitive Professional Option | Innovation and Product Lifecycle Management | Scoop.it
Sales stupidity is not an option. Especially within today’s digitally-connected, globally competitive industrial Internet of Things ecosystem.
Tom Pick's insight:
Sales stupidity resides across every organization and departmental function. However, as workplaces and workspaces become increasingly connected, sales stupidity has no safe place to hide anymore.
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Balancing Aviation Security with the Passenger Experience [Infographic] - One Resonance Sensors

Balancing Aviation Security with the Passenger Experience [Infographic] - One Resonance Sensors | Innovation and Product Lifecycle Management | Scoop.it
Now that the Department of Homeland Security (DHS) has moved a ban on electronics inside the airline cabin to the no-go list for the time being, passengers everywhere are breathing a sigh of relief. Business travelers will have their laptops to keep them productive. Children will have their video games to keep them quiet. All …
Tom Pick's insight:
Not to cast a pall over this seemingly triumphant moment, but isn’t the recent removal of a ban is more of a reprieve than a commitment? Guidelines issued by the DHS must continue to be honored.
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These Scanners Could Let You Travel With Liquids and Electronic Devices

These Scanners Could Let You Travel With Liquids and Electronic Devices | Innovation and Product Lifecycle Management | Scoop.it
A San Diego-based company is in talks with TSA to test out a scanner that could search tablets and cellphones for explosives.
Tom Pick's insight:
ORS’ scanners use radio frequency technology to search for the chemical particles found in explosives.
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Professional Storytelling or merely Professional Bragging?

Professional Storytelling or merely Professional Bragging? | Innovation and Product Lifecycle Management | Scoop.it
Are you professional storytelling or merely professional bragging? Do you know the difference? Current and prospective customers certainly do.
Tom Pick's insight:
Ponder whether your current storytelling truly showcases how you create, deliver and drive value throughout client organizations.
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Video Collaboration in Education | VDO360

Video Collaboration in Education | VDO360 | Innovation and Product Lifecycle Management | Scoop.it
Tom Pick's insight:
Busy schedules, work requirements, and geographical distance can make expert lessons cost- and time-prohibitive. Now imagine the reality—we can bring in experts from all over the globe to engage with students via telepresence and video collaboration.
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The top 100 brands for millennials

The top 100 brands for millennials | Innovation and Product Lifecycle Management | Scoop.it

Millennials make up a crucial group of consumers.

Ad agency Moosylvania asked over 3,500 millennials — defined as 20 to 35-year-olds — to select their favorite brands over the past three years.

Great Questions, LLC helped rank the winning brands.

These brands are the ones that came out on top.

Some are surprising — others, not so much.

A common theme for successful brands? Engaging with millennial consumers via social media....


Via Jeff Domansky
Tom Pick's insight:
What your brand stands for matters.
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Jeff Domansky's curator insight, June 15, 2016 7:03 PM

Note the great point that the brands favored by millennials are those that engage them most on social media. A valuable marketing take away.

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Ways to Leverage Virtual Reality in the Workplace | VDO360

Ways to Leverage Virtual Reality in the Workplace | VDO360 | Innovation and Product Lifecycle Management | Scoop.it
Tom Pick's insight:
When Mark Zuckerberg assimilated Oculus into his Facebook empire in 2014, he extolled the benefits of VR technology, promising a real-life experience from a headset. Though virtual reality is becoming more popular in video games, people often overlook its potential in the world of business.
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The IoT Has Arrived: What AV Pros Need to Know to Prepare for a Connected Society

Every corner of society is going to be hooked up to the IoT in one way or another, and the AV industry is no different. The connected society is upon us.
Tom Pick's insight:
Teleconferencing rooms and telepresence robots on campuses and universities are just two examples of how the IoT is transforming the audiovisual industry. AV professionals looking to stay on top of their game are going to want to brush up on and pay attention to six different IoT-specific skills:
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Sales Slumping? Web Conferencing Can Help

Web conferencing solutions can drive B2B sales and lead to more efficient and effective communication.  
Tom Pick's insight:
A video conference allows you to look someone in the eye; a web conference lets you look through the same eye at the same content – a powerful tool if used well.
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Why Common Denominators catalyze Cross Functional Collaboration

Why Common Denominators catalyze Cross Functional Collaboration | Innovation and Product Lifecycle Management | Scoop.it
Developing a set of professional common denominators comes in pretty handy when collaborating with customers and colleagues.
Tom Pick's insight:
Common denominators describe a feature shared by all members of a group. Professional common denominators cut through the chaos of discipline-specific terminology.
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Why a Relentlessly Curious Culture Disrupts, Engages and Innovates

Why a Relentlessly Curious Culture Disrupts, Engages and Innovates | Innovation and Product Lifecycle Management | Scoop.it
What does it take to architect a relentlessly curious workforce development strategy? Start by asking yourself these three leadership questions.
Tom Pick's insight:
Creating a relentlessly curious culture is fueled by an organization’s response to perceived uncertainty.
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One Millimeter Mindset™ Workforce Blog Post Review 2017

One Millimeter Mindset™ Workforce Blog Post Review 2017 | Innovation and Product Lifecycle Management | Scoop.it
This One Millimeter Mindset™ workforce blog post review captures some of the most provocative posts for 2017, based on your comments and insights.
Tom Pick's insight:
After the great recession, the workforce began to be characterized by remote workers, independent contractors and gig workers. Not only that: the millennial workforce was graduating in droves and challenging the model of the traditional workplace.
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Why reinventing wheels is not a SMB Leadership Strategy

Why reinventing wheels is not a SMB Leadership Strategy | Innovation and Product Lifecycle Management | Scoop.it
As the leader of your micro as well as small to midsize business (SMB), are you continuously reinventing wheels? That tack isn't a strategy at all.
Tom Pick's insight:
Why a tactical mindset may start a SMB, but it doesn’t sustain a SMB.
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The Top 110 Airlines on Twitter - One Resonance Sensors

The Top 110 Airlines on Twitter - One Resonance Sensors | Innovation and Product Lifecycle Management | Scoop.it
Interested in connecting with the top airlines on Twitter? Here's a list of 110 Twitter accounts run by a total of 84 airlines in 43 countries.
Tom Pick's insight:
We struggled to find a comprehensive, up-to-date list of all major airlines on Twitter. So we built our own.
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Practical AI puts Theory into Practice for Business and Industry

Practical AI puts Theory into Practice for Business and Industry | Innovation and Product Lifecycle Management | Scoop.it
Practical AI (artificial intelligence) is what happens when the training wheels come off of data science theory and machines, software and humans intersect.
Tom Pick's insight:
Look around your kitchen, laundry room, on your wrist, that smart device in your hand or sitting on your countertop. You already have many relationships established with practical artificial intelligence, and more are on the way.
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Disrupt Customers by Continuously Disrupting Yourself

Disrupt Customers by Continuously Disrupting Yourself | Innovation and Product Lifecycle Management | Scoop.it
Disrupt customers. Otherwise you won't get from "where you are today" in customer conversations to "where you need to be."
Tom Pick's insight:
Losing track of that long-term, big picture negatively impacts our efforts to create customer loyalty and implement a rock-solid customer retention strategy. It doesn’t have to be that way.
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Working as a Team Member: The "Old Lady" and the Millennials

Working as a Team Member: The "Old Lady" and the Millennials | Innovation and Product Lifecycle Management | Scoop.it
Working as a team member is a significant part of organizational culture. Here are five key considerations to help you work effectively as part of team.
Tom Pick's insight:
Creating a team is a strategic endeavor. You need to be deliberate while forming a team that is responsible for driving your business forward.
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vdo360.com - StumbleUpon

Tom Pick's insight:
Many users harbor fears of public speaking, appearing on camera, and even seeing themselves on a multi-screen video display system. These trepidations prevent users from taking advantage of the technology.
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Starving cancer cells by blocking their metabolism

Starving cancer cells by blocking their metabolism | Innovation and Product Lifecycle Management | Scoop.it
Scientists at EPFL have found a way to starve liver cancer cells by blocking a protein that is required for glutamine breakdown—while leaving normal cells intact. The discovery opens new ways to treat liver cancer.

Via THE OFFICIAL ANDREASCY
Tom Pick's insight:
Every advance helps in making cancer history.
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Telepresence: Changing the Face of the World as We Know It

Telepresence is changing the face of the world as we know with life-size screens, dedicated videoconferencing rooms, and student-controlled robots.
Tom Pick's insight:
Florida International University (FIU), Oral Roberts University (ORU), Michigan State University (MSU), UC-Berkeley, Indiana University, Stanford, and Brown have all experimented with distance learning programs utilizing telepresence robots with varying degrees of success. For the most part, the experience has been positive for all involved
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Telemedicine and the Future of Healthcare - OnRamp

Telemedicine and the Future of Healthcare - OnRamp | Innovation and Product Lifecycle Management | Scoop.it
HIPAA-compliant hosting is an essential part of healthcare’s future. Join OnRamp (Booth 1620) at the American Telemedicine Conference May 14-17 in Minneapolis.
Tom Pick's insight:
Undoubtedly, telemedicine is the future of healthcare. But according to the American Telemedicine Association, it is already making a huge impact today. In 2016, more than 1,250,000 online patient consultations will occur, more than 550,000 ICU patients will be monitored remotely, and over 125,000 patients will be diagnosed via telestroke.
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