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The Difference Between A Good vs.Great Guest Service Representative

When I asked the question this week, "What's the difference between a good guest service representative and a great guest service representative?" This is wh...
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Scooped by J. Scott Chapman
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Treat Them Well: 5 Keys to Lasting Customer Service - Entrepreneur

Treat Them Well: 5 Keys to Lasting Customer Service - Entrepreneur | Hotel RAP | Scoop.it
Entrepreneur
Treat Them Well: 5 Keys to Lasting Customer Service
Entrepreneur
“Build a great experience, customers tell each other about that. Word of mouth is very powerful." -- Jeff Bezos, CEO, Amazon.com.
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