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Rescooped by Liz Edgecombe from Business Brainpower with the Human Touch!

The Real Costs of Keeping a Toxic Employee

The Real Costs of Keeping a Toxic Employee | healthy eating |

You know the type. They can't work with others. They're negative, volatile, and often disruptive. Some people call these toxic employees "bad apples." 


Another way to think of them? "Hurricane" employees because the damage they cause extends far beyond themselves. 


Michelle K. Duffy, a professor at the Carlson School of Management at the University of Minnesota, says that hurricane employees can affect each organization differently. But, in general, they have the ability to "destroy the social fabric of the organisation by creating friction, drama, tension, and hostility among other employees".

Via The Learning Factor
Liz Edgecombe's insight:

harmony in the work place means the whole team will perform above expectations. Dont be fixated just on output from each individual, there may be some gold hiding  in the team just waiting for an opportunity to shine.

The Learning Factor's curator insight, November 20, 2013 5:30 PM

Stellar performance doesn't excuse bad behaviour. Check just how much damage one bad apple can bring to your team and your bottom line.

Tony Phillips's curator insight, November 24, 2013 6:14 PM

I think we can all relate to this ;)

Scooped by Liz Edgecombe!

Designing Customer Experience - Cookbook

YOU are the chef in desinging customer experience.
Liz Edgecombe's insight:

The best template  that i have seen to design your own customer expeience model for your business.

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Rescooped by Liz Edgecombe from Just Story It!

Emotions Making Marketing (and Stories) Go Viral

Emotions Making Marketing (and Stories) Go Viral | healthy eating |
Heat maps of viral content show what compels us to share.

Via Dr. Karen Dietz
Liz Edgecombe's insight:

this content is gold when trying to develop your own business and persaonal stroy to share.

Dr. Helen Teague's comment, November 1, 2013 8:59 PM
Thank you for your detailed insight...I appreciate your opinion!
Dr. Helen Teague's curator insight, November 1, 2013 9:02 PM

Post authors Kelsey Libert and Kristin Tynski, 10-24-13 discuss viral coefficients which are the total number of new viewers generated by one existing viewer.
Interesting Stats: 5.3 trillion display ads shown online yearly, 400 million tweets sent daily, 144,000 hours of YouTube video uploaded daily, and 4.75 billion pieces of content shared on Facebook daily

Karen Dietz's writes in her curated review:

Connecting with people emotionally is the bedrock of effective storytelling. But what emotions produce results? Fear? Anger? Joy? Hope?


This article lays out the emotions that when activated, can result in viral sharing. The research is fascinating...And this article helps us sort through what to do. Good examples and tips are shared, along with the results companies have experienced.

Dr. Karen Dietz's comment, November 2, 2013 2:37 PM
Thank you David, Liz, Denyse, Whitequest, and Helen for your comments!
Scooped by Liz Edgecombe!

Sugar Substitutes | Tiny Victories | Whole Foods Market

Catherine McCord shares a tiny tip for some sweet sugar substitutes. SUBSCRIBE: http://b... (Concerned that your kids are consuming too many refined sugars?
Liz Edgecombe's insight:

Refined sugar is only part of the problem. it is the level of fructose in the diet which cause weight gain. If the child is very active then these substitutes are fine, but if the child is not very active  and playing sports then  a closer look how much fructose is in the sweetner will be important in any diet. i.e 50% of the sugar in bananas is fructose.

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