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The Rules of Engagement: Health Benefits Education Creates Engaged Employees

As the cost of healthcare continues to rise, data from the insurance industry reveals that employers are shifting a larger percentage of healthcare costs to their employees. The good news is, with the addition of a solid benefits education program, employees can become more educated about their healthcare expenditures, and ultimately, save money by making smarter healthcare decisions.

 

There’s also a secondary benefit for employers who implement a benefits education program. According to a recent UNUM survey, 82 percent of employees who rated their benefits education highly also rated the employer as an excellent or very good place to work. In stark contrast, only 27 percent of employees who rated their benefits education as fair or poor also rated their employer as an excellent or very good place to work. As the benefits enrollment period approaches, employers have the opportunity to positively affect overall employee satisfaction by offering compelling health benefits education.

 

“In this climate, the need for effective benefits education is greater than ever,” said Barbara Nash, vice president of Corporate Research at Unum. “Our research shows that a good benefits education experience is a highly effective, low-cost way for employers to demonstrate their concern for employees and their well-being.”

Currently, 33 percent of U.S. companies are taking steps to educate and support more informed healthcare decisions through enhanced tools that promote price transparency and quality of care. The real challenge, however, is engaging employees with this information. Industry data shows that employees will not use such programs unless they have a meaningful incentive and adequate support.

So, the challenge is to implement engagement techniques that create sustained employee engagement. One way employers are effectively engaging their employees with benefits education is through the use of “gamification” techniques. According to market leader, Badgeville, gamification is a business strategy that uses proven gaming techniques, such as reward points, badges and leaderboards to achieve organizational goals for engagement.

 

In response to the need for more benefits education, Change Healthcare recently introduced Healthcare University™ to its cost transparency offering. The program makes learning about healthcare benefits fun, easy and impactful. Healthcare University drives participation by integrating game mechanics and proactive notifications. By educating employees early and often on topics, such as health insurance, healthcare consumerism, and billing and legislation, employers can increase employee satisfaction with their benefit plan selection. It’s important to remember that benefits education is not time-sensitive, and it can be deployed at any point in the calendar year, not just during pre-enrollment. In fact, the advantages of a benefits education program are optimized when the program is a year-round endeavor.

 

At the heart of this issue, is providing employees with tools to become smarter consumers of healthcare, as both employers and employees learn to navigate the ever-changing territory of today’s healthcare landscape.


Via Richard Meyer
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Containing Health Care Costs: Recent Progress and Remaining ...

Containing Health Care Costs: Recent Progress and Remaining ... | healthcare consumerism | Scoop.it
Today, I am honored to present some solutions from my work at the Engelberg Center for Health Care Reform at The Brookings Institution, as a Commissioner on the National Commission on Physician Payment Reform[1], and perhaps ...
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13 Healthcare IT Trends and Predictions for 2013

13 Healthcare IT Trends and Predictions for 2013 | healthcare consumerism | Scoop.it

The healthcare industry is three years into meaningful use, an ambitious incentive program to convince hospitals and private practices to use electronic health record (EHR) software. Regulators are also bringing HIPAA, the 1996 rule protecting patient data, into the 21st century. The same goes for telemedicine. On top of that, healthcare finally seems ready to benefit from big data, cloud services and other disruptive technologies that have dramatically changed other vertical industries. But certain advances won't come without a fight. Here's a look at 13 straightforward, complicated and surprising predictions for healthcare IT in 2013.

Related: 6 Innovations That Will Change Healthcare


Via Vincenzo Storti, dbtmobile, Pharmacomptoir / Corinne Thuderoz, Philippe Loizon
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d-Wise 's curator insight, July 31, 2013 10:25 AM

The quantity and variety of data available to the industry increases at an accelerating pace. Health insurers face increasingly complex questions from regulatory agencies, employer groups and individuals, and physicians. ACOs must manage the financial risk of their members across a broad set of health care providers. Hospitals reimbursement is in transition from a procedure-based to an outcome-based model. At the same time, the internal need to use this wealth of information to answer vital business questions continues to grow at exponential rates.The d-Wise Healthcare Practice solves this problem by building analytical data marts (ADMs) that allow analysts to spend the bulk of their time analyzing the business, instead of gathering, standardizing and consolidating data from disparate sources. http://www.d-wise.com/data-warehouses

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New Health Care Reform Wizard Tool for Employers

New Health Care Reform Wizard Tool for Employers | healthcare consumerism | Scoop.it
The new health reform wizard for employers. The health reform wizard helps employers understand employer health insurance requirements.
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Benefit Express Assists Clients with New Health Care Reform Regulations - San Francisco Chronicle (press release)

Benefit Express Assists Clients with New Health Care Reform Regulations - San Francisco Chronicle (press release) | healthcare consumerism | Scoop.it
Benefit Express Assists Clients with New Health Care Reform Regulations San Francisco Chronicle (press release) Benefit Express Services, LLC, a leader in providing benefits administration for large, medium, and small organizations, is helping...
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patient advocate & healthcare writer Eve Harris

patient advocate & healthcare writer Eve Harris | healthcare consumerism | Scoop.it

"epatient" healthcare "patient engagement" "empowered patient" "patient safety" "patient advocacy" "patient navigation" "health care" writing (Another taste of patient empowerment - new @ http://t.co/BYkOqzMp...


Via Lionel Reichardt / le Pharmageek
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