Motivation, Engagement, Customer Service & Business
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6 Ways to Become a Best Company to Work For

6 Ways to Become a Best Company to Work For | Motivation, Engagement, Customer Service & Business | Scoop.it
Want your employees to love working for you? First you have to deserve that kind of honor. Here's how.
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How to Demotivate Your Best Employees — HBS Working Knowledge

How to Demotivate Your Best Employees — HBS Working Knowledge | Motivation, Engagement, Customer Service & Business | Scoop.it
Many companies hand out awards such as employee of the month, but do they work to motivate performance? Not really, says professor Ian Larkin . In fact, they may turn off your best employees altogether.
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6 Key Mindsets for Providing Outstanding Customer Service

6 Key Mindsets for Providing Outstanding Customer Service | Motivation, Engagement, Customer Service & Business | Scoop.it
Great customer service isn't an afterthought. It's built into the DNA of your company.
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Why a Handwritten Note and a Personal Touch Works Better Than a Loyalty Program

Why a Handwritten Note and a Personal Touch Works Better Than a Loyalty Program | Motivation, Engagement, Customer Service & Business | Scoop.it
One man on one flight changed my entire view of the airline industry. To go further, he restored my belief that one person can transform the word around them, regardless of circumstances. Your
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4 Steps To Hiring People You'll Never Have To Manage

Resumes Are Nearly Useless
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How to Truly Show Appreciation to Colleagues and Clients

How to Truly Show Appreciation to Colleagues and Clients | Motivation, Engagement, Customer Service & Business | Scoop.it
Feeling and showing gratitude are key components of a successful career.When people don’t feel appreciated, there’s more internal conflict and stress, a decrease in productivity, more absenteeism,
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A Manifesto for Rebooting Management

A Manifesto for Rebooting Management | Motivation, Engagement, Customer Service & Business | Scoop.it
Being an entrepreneur is all the rage. People want to work for themselves instead of the man(or woman).The problem with that is that companies still provide the most opportunities. There are more
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Four Words You Hate to Say But People Love to Hear

Four Words You Hate to Say But People Love to Hear | Motivation, Engagement, Customer Service & Business | Scoop.it
No matter how hard they can be to say, four simple words, used correctly and with the right intent, can make a powerful impact on your profession, your life... and especially on other people.
Here's
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Employee Satisfaction Doesn’t Matter

Employee Satisfaction Doesn’t Matter | Motivation, Engagement, Customer Service & Business | Scoop.it
The employee engagement movement started in the late 1990s and then went full steam ahead in 2000. Organizations everywhere began systematically measuring employee engagement. That intense interest
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Step Up. Stop Doing What's Made You Successful.

Step Up. Stop Doing What's Made You Successful. | Motivation, Engagement, Customer Service & Business | Scoop.it
There’s an abundance of leadership advice on LinkedIn. This often comes from incredibly impressive people who have been at the very top of very large organizations. People like Bill Gates, Jack Welch
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7 Business Books That Changed My Life

Many books claim they will change your life. These seven really did change mine.
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7 Meaningful Questions to Gauge Employee Happiness

7 Meaningful Questions to Gauge Employee Happiness | Motivation, Engagement, Customer Service & Business | Scoop.it
The secret is not to ask once a year if employees are happy, but to assess their likes and dislikes in a frequent, trustworthy manner with focused questions.
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How Successful People Build Exceptional Professional Relationships | LinkedIn

How Successful People Build Exceptional Professional Relationships | LinkedIn | Motivation, Engagement, Customer Service & Business | Scoop.it
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4 Scientifically Proven Ways to Get More Customers

When it comes to converting consumers, the secret to more sales is as simple as understanding just what your buyer wants (and expects) from your business.
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Take This Job and Love It

Take This Job and Love It | Motivation, Engagement, Customer Service & Business | Scoop.it
Turn the mirror upon yourself: most days at work are you doing what motivates you? Or back up: Have you taken the time to reflect on what you are doing, exactly, on those days when you are most
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15 Scientifically Proven Ways to Be Happier

Anyone can feel happier. It's easy. Science says so.
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Is office politics destroying your career?

Is office politics destroying your career? | Motivation, Engagement, Customer Service & Business | Scoop.it
In my view, one of life’s greatest ambitions is to remain authentic. Never underestimate the many circumstances, however, that will challenge your ability to be yourself – particularly early in your
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20 Public Speaking Tips of the Best TED Talks | Inc.com

20 Public Speaking Tips of the Best TED Talks | Inc.com | Motivation, Engagement, Customer Service & Business | Scoop.it

Concrete ways to be a better speaker... and some great TED Talks, too!

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10 Things Only Exceptional Bosses Give Employees

10 Things Only Exceptional Bosses Give Employees | Motivation, Engagement, Customer Service & Business | Scoop.it
Good bosses have strong organizational skills. Good bosses have solid decision-making skills. Good bosses get important things done.Exceptional bosses do all of the above -- and more. (And we
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The Best Way to Fit In and Truly Become Part of...Anything

The Best Way to Fit In and Truly Become Part of...Anything | Motivation, Engagement, Customer Service & Business | Scoop.it
It's easy -- and surprisingly rewarding -- as long as you take the right approach.
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Why Salaries Shouldn't Be Secret

Why Salaries Shouldn't Be Secret | Motivation, Engagement, Customer Service & Business | Scoop.it
No one knows exactly why Jill Abramson was fired as editor of the NYT. But one thing is clear: she was fired not long after she started asking questions about the amount that she had been paid, over
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20 Tips to Becoming a Peak-Performing Business Leader

20 Tips to Becoming a Peak-Performing Business Leader | Motivation, Engagement, Customer Service & Business | Scoop.it
Spring training Iasts just a few weeks for baseball players. But startup professionals must test their physical and mental strength year-round to remain...
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A New Leadership Model That's Surprisingly Useful

A New Leadership Model That's Surprisingly Useful | Motivation, Engagement, Customer Service & Business | Scoop.it
When it comes to leadership, are you like the person at the gym with huge biceps and skinny chicken legs? Are you adequately recognizing the different forms of leadership needed to do your job and
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