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Latest Trends On Global Leadership In the Era of Social Media
Curated by Anne Egros
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Dealing with Difficult People: The Know-It-All

Dealing with Difficult People: The Know-It-All | Global Leaders |
Got a know-it-all in your life who knows everything except, perhaps, how to act like a real human being? Read on for tips on how to deal.
Anne Egros's insight:


According to the author of this article, Susan Davis, the Know It All (KIAs) are part of the most difficult people in the world to deal with, along with :


*The bullies

*The stealth destroyers

*The "yes" people

**The complainers

*The martyrs


 There are KIAs everywhere but it is particularly annoying when this type of person is your boss, employee or co-worker.


So what can you do when you are engaged in a dead end conversation with a KIA or worse with a clique of KIAs?


No matter what you say, those people will never be interested in your ideas if they don't think like you. They usually use criticism, condescending or sarcastic tone and even try to intimidate you..


KIA people lack basic emotional intelligence and are self-defensive trying to exclude anybody who are not admiring their intelligence or agree with their truth or faith.


As much as possible  stay calm and relaxed not trying to argue at all. You will  always lose  if you try to battle with their ego. In addition, it is not good for your heart and well-being as you may feel frustrated and angry.


In case having a conversation is unavoidable, then ask the KIA person questions about their field of expertise  they will be more than happy to teach you something.

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Rescooped by Anne Egros from Emotional Intelligence (EQRocks!)!

9 Slightly Crazy Things That Might Make You Wildly Productive

9 Slightly Crazy Things That Might Make You Wildly Productive | Global Leaders |
Break up your routine with these secret (slightly off-the-wall) tricks to jump-starting your productivity.

Via EQRocks
EQRocks's curator insight, April 26, 2013 5:56 AM

Have fun with these cool ways to make yourself feel better -- NOW!

Deborah Lange's curator insight, April 27, 2013 12:01 AM

YES, being playful is good for your body, mind and soul! Be playful today and share what playful thing you did today and how it made you feel. 

Jenny Ebermann's curator insight, April 29, 2013 9:05 PM

Also worth reading in that regard: Buddha's brain!

Rescooped by Anne Egros from Good News For A Change!

Increasing Stress, Decreasing Empathy: Need Emotional Intelligence

Increasing Stress, Decreasing Empathy: Need Emotional Intelligence | Global Leaders |
Research shows stress is increasing: health problems & business costs. Empathy is decreasing to damage collaboration: The case for emotional intelligence

Via Garth Sanginiti, Bobby Dillard
Anne Egros's insight:

Very true ! That is why coaching is an holistic process to understand yourself. Stress at home impacts performance at work and stress at work damages your health and personal relationships.

Garth Sanginiti's curator insight, October 26, 2013 11:12 PM

"While it may feel as if the tigers are lurking, today few of us face this kind of threat.  Instead we face ongoing, persistent threats tied to complex relational issues such as doing more work with less, talent shortages, and economic uncertainly. At work, the “tigers” are often other people; according to the 2012 Workplace Issues study, over 70% of challenges in the workplace are people-related. "