German Call Center
5 views | +0 today
Follow
Your new post is loading...
Your new post is loading...
Scooped by Janna Ferrer
Scoop.it!

10 Ways to improve your bilingual customer service delivery - German Call Center

10 Ways to improve your bilingual customer service delivery - German Call Center | German Call Center | Scoop.it
Improve your bilingual customer service delivery by following these tips.
more...
No comment yet.
Scooped by Janna Ferrer
Scoop.it!

Call monitoring tips for better bilingual customer service - German Call Center

Call monitoring tips for better bilingual customer service - German Call Center | German Call Center | Scoop.it
If you’ve partnered with a bilingual call center, check out these call monitoring tips to help you keep track of your agents' performance.
more...
No comment yet.
Scooped by Janna Ferrer
Scoop.it!

Does your call center know the German customer? - German Call Center

Does your call center know the German customer? - German Call Center | German Call Center | Scoop.it
If you’re planning to expand to Germany, your bilingual call center must know these four cultural traits of German consumers.
more...
No comment yet.
Scooped by Janna Ferrer
Scoop.it!

3 customer support outsourcing "hows" answered - German Call Center

3 customer support outsourcing "hows" answered - German Call Center | German Call Center | Scoop.it
Understanding the basic concepts of call center outsourcing can help you formulate better decisions later on.
more...
No comment yet.
Scooped by Janna Ferrer
Scoop.it!

Why outsource German call center solutions to the Philippines - German Call Center

Why outsource German call center solutions to the Philippines - German Call Center | German Call Center | Scoop.it
Here’s why outsourcing to a German call center in the Philippines is a strategic move for your global business
more...
No comment yet.
Scooped by Janna Ferrer
Scoop.it!

5 Ways to communicate better with your bilingual call center - German Call Center

5 Ways to communicate better with your bilingual call center - German Call Center | German Call Center | Scoop.it
Establish a strong business partnership with your bilingual call center by following these tips.
more...
No comment yet.
Scooped by Janna Ferrer
Scoop.it!

5 Tools you need for remote employee training - German Call Center

5 Tools you need for remote employee training - German Call Center | German Call Center | Scoop.it
Before outsourcing to a bilingual call center, make sure to have these tools and resources in their proper places first.
more...
No comment yet.
Scooped by Janna Ferrer
Scoop.it!

Why business outsourcing fails and how to avoid them - German Call Center

Why business outsourcing fails and how to avoid them - German Call Center | German Call Center | Scoop.it
Like all other industries, business outsourcing is not immune to failures. Here are 3 common reasons why it fails and some tips to avoid them.
Janna Ferrer's insight:

Delving into business outsourcing can be a difficult decision, but it is a proven solution to common dilemmas of most organizations.


To help you prepare for this venture, here are some common reasons why outsourcing partnerships fail and some tips to avoid them.

more...
No comment yet.
Scooped by Janna Ferrer
Scoop.it!

3 Vital questions to ask before outsourcing services - German Call Center

3 Vital questions to ask before outsourcing services - German Call Center | German Call Center | Scoop.it
Answer these three questions to help you come up with an effective outsourcing services strategy.
more...
No comment yet.
Scooped by Janna Ferrer
Scoop.it!

Just launched: The German Call Center official website

Just launched: The German Call Center official website | German Call Center | Scoop.it
German Call Center launches a website where the firm can stay connected with its clients and audience.
more...
No comment yet.