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Workplace Evolutionaries (WE) win 5 awards at IFMA World Workplace; Kate North, Global Chair and co-founder of WE, honored with prestigious Chair Citation 

Workplace Evolutionaries (WE) win 5 awards at IFMA World Workplace; Kate North, Global Chair and co-founder of WE, honored with prestigious Chair Citation  | Workplace News | Scoop.it

Workplace transformation strategist, change leader and community-builder Kate North was honored for her contributions to IFMA and to the facility management profession with a Chair Citation presented by 2017-2018 chair of IFMA’s board of directors William M. O'Neill, CFM.

 

Other awards went to WE leaders: Christopher Hood, Stephen Monaco, Diane Coles-Levine, and Nancy Sanquist-Johnson.   

Workplace Evolutionaries's insight:

“As global chair of IFMA’s Workplace Evolutionaries (WE) Community, Kate North (Colliers) has led a group of forward-thinking workplace strategists to accelerate research, knowledge, and innovation around the emerging workplace,” said William O'Neill, CFM, Chair of IFMA’s Board of Directors. “Kate and the WE Community know the workplace is changing; but instead of watching it unfold, they’re making it happen.”

 

Distinguished Author Awards went to:

 

 

Christopher Hood (Advanced Workplace Associates), co-founder of WE Global Chair Award his WE leadership, his commitment to sharing knowledge as the co-host of the WE:binars, and for his work with academic institutions toward expanding their real estate and FM programs to include a holistic approach to workplace transformation. 

 

Hood also accepted the Community Award of Excellence in Communications award on behalf of WE.

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Gamification: Don't let it become a pseudonym for micromanagement or a substitute for trust

Gamification: Don't let it become a pseudonym for micromanagement or a substitute for trust | Workplace News | Scoop.it
A gamified workplace sets not just goals for workers but precisely how those goals can be achieved. Managers don’t need to follow workers with stopwatches. They can use smartphones or apps. It’s micromanagement with unprecedented granularity. ‘This is Taylorism 2.0,’ according to the media expert Steven Conway of Swinburne University of Technology in Australia.
Workplace Evolutionaries's insight:

Gamification is everywhere. It influences where we shop, what we eat, who we friend, and increasingly, how we work. At least once a month some company wants to demonstrate their new employee monitoring technology to me. "It will be great, managers can tell, in real time, whether or not their people are actually working," they tell me with glee. But I'm not very gleeful about it and this article will help you understand why you shouldn't be either. 

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Mobile meeting rooms coming to a street near you

Mobile meeting rooms coming to a street near you | Workplace News | Scoop.it
The furniture store’s research lab has dreamed up seven ways we might use autonomous vehicles if we don’t actually have to focus on driving.
Workplace Evolutionaries's insight:

Is this the future of the mobile office? Ikea Labs thinks it might be. And why not? They see it as a way to work on the way to work. I think about it as a way to bring nature into the office. Imaging parking this thing at a Grand Canyon vista? 

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WE Rocked it at World Workplace in Charlotte

WE Rocked it at World Workplace in Charlotte | Workplace News | Scoop.it

If you were there, you already know all how great WWP was this year. If you weren't, be sure to come next year!

Workplace Evolutionaries's insight:

World Workplace Fun:

For the second year in a row, WE won the Community of the Year award! Our fearless founder, Kate North, gratefully accepted the award on the Community's behalf. WE also won a private NASCAR tour for community engagement leading up to WWP. 

 

The WE sessions drew standing-room-only crowds!

 

Gaylene Domer and Susan Struer won the WE co-Chairman's awards for their hard work at making WWP a success and throughout the year.

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Can seven cards change how you communicate about a project? IDEO says theirs can and they're free.

Can seven cards change how you communicate about a project? IDEO says theirs can and they're free. | Workplace News | Scoop.it

"Writing about music is like dancing about architecture." "The adage has been used in countless ways since the early 1900s, and it’s still the best way I know to describe the challenge of critiquing creative work. What it means to me is, we’re using the wrong language, but it’s all we have."

Workplace Evolutionaries's insight:

IDEO went in search of a common language to describe and critique creative excellence. After much deliberation they settled on:

  • Heart
  • Beauty
  • Brains
  • Bravery
  • Magic
  • Mastery
  • Destiny

 

They then created a card with questions to provoke thought about each. For example, the Bravery card poses the questions:

- Does the work, and the team, embody risk taking?

- Did the work introduce a new perspective, or inspire an organization to change?

- Will the world remember this decades from now?

 

So instead of stumbling around for words to describe why a design doesn't quite feel right, you might say "it's not brave enough." 

 

It took me several re-reads to buy into their concept, but now I find myself seeing all kinds of business applications for this deck of cards from strategic planning, to product development, to workplace design, and beyond.

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Workplace design survey reveals employee wants and expectations. Flexibility is key.

Workplace design survey reveals employee wants and expectations. Flexibility is key. | Workplace News | Scoop.it

"Capital One has released the results of its 2018 Work Environment Survey. The survey asked full-time professionals their thoughts on workplace design and environment as it relates to their productivity, innovation, and collaboration with colleagues.

Workplace Evolutionaries's insight:

This year's workplace environment survey of 3,500 adults found:

- 85% of employees say a flexible design is important to them

- 42% Millennials say it's very important, compared to 32% of Boomers

- 30% strongly agree companies need an innovative environment to encourage innovation, another 49% agree

- 83% say flexible workplace design fosters innovation

- 80% say it enhances productivity

- 66% say design is equally (33%) or more important than location

 

What they expect from their next employer:

- 58% say flexible hours

- 51% say being able to work remotely

- 47% say access to the latest technology

- 31% say standing desks

- 30% say onsite fitness

 

What they would like to see in their workplace:

- 57% natural light

- 37% easily configurable furniture and spaces

- 36% artwork

- 30% collaborative spaces

- 25% rest/relaxation spaces

- 25% bold colors

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Remote collaboration on steroids: Brain to brain problem solving across distances

Remote collaboration on steroids: Brain to brain problem solving across distances | Workplace News | Scoop.it
BrainNet allows collaborative problem-solving using direct brain-to-brain communication.
Workplace Evolutionaries's insight:

While it's no longer sci-fi, there probably won't be any brain-to-brain collaboration tool vendors at IFMA or CoreNet events for some years yet. Still, the fact that this research team has already demonstrated that it can be done is pretty fascinating. 

 

Here's the short story: Three people, in different locations, are collaborating to solve a Tetris-like game. Two can see the whole screen, one can only see part of it (not the critical part). Using EEGs to record brain signals and transcranial magnetic stimulation (TMS) to non-invasively deliver information to the two with full screen views lead the third player to the solution. 

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Study shows workers spend less time outside than prisoners

Study shows workers spend less time outside than prisoners | Workplace News | Scoop.it

"Ambius revealed that that office workers spend just 47 minutes outside during a typical working day, which is less than prisoners, who require at least one hour of outdoor exposure each day, according to UN guidelines."

Workplace Evolutionaries's insight:

This thousand-person study of US and UK workers also reported that over a third spend less than 15 minutes outside each day. Not surprisingly, 64% say natural lighting is very important to them. [Disclosure: the study was conducted by a company that specializes in interior landscapes.]

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There's nothing standard about global space standards

There's nothing standard about global space standards | Workplace News | Scoop.it
Many of today’s companies are putting in place global guidelines that strive to create consistent work and cultural experiences.
Workplace Evolutionaries's insight:

Kay Sargent from HOK offers an excellent round-up of the challenges and opportunities for workplace design across different parts of the world. She stresses the importance of guidelines vs. standards to accommodate differences in culture, organizational structure, demographics, market conditions, legal issues, and technological factors. 

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New report sheds light on UK worker attitudes toward AI, flexibility, delayed retirement, and social conscience

New report sheds light on UK worker attitudes toward AI, flexibility, delayed retirement, and social conscience | Workplace News | Scoop.it

In partnership with strategic foresight thinktank, The Future Laboratory, we setout to identify and unpack some of the biggest trends driving changes in the workforce, with the aim of helping businesses prepare for the new employment landscape they will shape.

Workplace Evolutionaries's insight:

This report based on 3,000 U.K. workers found that:

  • 48% of workers feel AI will help with mundane tasks
  • 55% feel it will lead to redundancies
  • 36% would like more technology that monitors their work to identify ways they can increase productivity
  • 43% would be interested in tech that optimizes brain chemistry
  • 77% say flexibility at work is very important to them
  • 65% plan to work longer than planned because they want to
  • 56% plan to do so because they have to
  • 74% of older workers want to continually learn
  • 61% felt companies should make a positive contribution to society
  • 50% would be turned off by a company that didn't do so
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MIT's Working on Self-Adjusting Workspaces 

MIT's Working on Self-Adjusting Workspaces  | Workplace News | Scoop.it
Smart office uses biosensors and machine learning to optimize individual work environments
Workplace Evolutionaries's insight:

Imagine a workspace that adjusts the lighting, sound, and projected images for the kind of work you're doing. MIT, Steelcase, and Phillips are working together to do just that. Using sensors to measure heart rate variability, facial features, and eye focus, this trio is hoping to do. The hope for "mediated atmospheres," as they call them, is to improve human performance, reduce stress, and enhance wellness and well-being. The science behind all this is available here: https://goo.gl/XxnWG9

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(99) Something For Introverts

(99) Something For Introverts | Workplace News | Scoop.it

Many introverts are not the quiet little mice you might think. They've learned to 'fake it' just to fit in.

Workplace Evolutionaries's insight:

When I posted this video to LinkedIn a few weeks ago, I was shocked at the responses from, mostly introverts, who finally felt understood. One commented "introverts are people too."

 

We (yes, I am one, but even friends don't know it) represent about half of the workforce. And while we can be the life of the party, we get our strength from being alone while extroverts get theirs from being with people. So stop trying to drag us out of our shells. We actually like it in here.

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Open Offices: The dumbest fad ever or the answer to your innovation prayers?

Open Offices: The dumbest fad ever or the answer to your innovation prayers? | Workplace News | Scoop.it

"For some people, “open office” means tearing down the walls, installing benches, and giving workers the option to sit wherever they want—as long as it’s somewhere in the big open space. For others it represents one choice in an ecosystem of workspaces that allow people to work wherever they want."

Workplace Evolutionaries's insight:

The debate about "open offices" is more about semantics than workplaces. Before we start the bashing or praising, we need to get on the same page about what it means. 

 

This article suggest we focus instead on creating places that cover these "seven critical c's: concentration, contemplation, collaboration, creativity, conversation, community, and caffeine.

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WE goes to Washington for IFMA Advocacy Days

WE goes to Washington for IFMA Advocacy Days | Workplace News | Scoop.it

Every year delegates from IFMA travel to D.C. to ask members of Congress how we can help and what our members tell us they need and want.

Workplace Evolutionaries's insight:

This year, fellow Workplace Evolutionary Kate Lister joined the delegation led by IFMA's Jeff Johnson to champion for telework legislation, FM apprenticeships, continuing work toward better managing the federal real estate portfolio. In total, we spoke to more than a dozen U.S. senators and congressmen.

If you have something you'd like to say about FM or corporate real estate to your federal, state, or local government representatives, consider pulling IFMA's advocacy group into the conversation. With 24k+, members our voice carries some weight.

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WE Hubs are making WE local!

WE Hubs are making WE local! | Workplace News | Scoop.it

From its inception, WE has desired to be a truly global community to expand our collective workplace intelligence and build a network of workplace strategist throughout the world."

Workplace Evolutionaries's insight:

Global WE Hubs now total 25!

Don't wait all year to mix with fellow Workplace Evolutionaries, check out a WE Hub in your area.

 

WE Hub Estonia, October 25, 2018

Workplace happiness: the art of creating happy workplaces

Öpiku 2 – conference centre, Tallinn

 

WE Hub Denmark, December 4, 2018

Nordic Workplace Evolution Summit

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Don't miss these upcoming WE:binars

Don't miss these upcoming WE:binars | Workplace News | Scoop.it
On the third Thursday of each month, Megan Campbell hosts a stimulating webinar on a leading workplace topics. Members receive an invitation in advance and a link to recordings following the webina…
Workplace Evolutionaries's insight:

Leveraging MBWA (management by walking around) To Drive Workplace Strategy and FM Engagement

November 11, 11am to 12pm (ET)

Steve Monaco will will discuss how to leverage the business management principles of MBWA to increase employee engagement and navigate the potential risks of a pre and post workplace change initiative. 

 

Past WEbinars offer a treasure trove of information. Don't fret if you missed one, you can allows view it here.

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Chris North, Gabor Nagy, and Kate Lister hope you'll join them at World Workplace 2018 for their "Highlights from Global Workplace Benchmarking Study" session

Chris North, Gabor Nagy, and Kate Lister hope you'll join them at World Workplace 2018 for their "Highlights from Global Workplace Benchmarking Study" session | Workplace News | Scoop.it

Workplace Evolutionairies, a community of practice within IFMA will once again offer a full three days of great content at IFMA's WWP in Charlotte NC, October 3rd through October 5th.

Workplace Evolutionaries's insight:

This session is not to be missed. It will offer insights into workplace trends across the past decade from “The Once Alternative Workplace Strategy Fifth Annual Benchmarking Report (2018).” Based on 10 years of trend data, covered topics will include: workplace strategies, workplace design, work practices, change management practices, where work is conducted, executive sponsorship, and more. The report was developed by a trio of Workplace Evolutionaries (WE), Chris Hood (Advanced Workplace Associates), Kate Lister (Global Workplace Analytics), and Gaby Nagy, Ph.D. (Haworth, Inc.) and additionally supported by WE/IFMA. Check out this month’s FM Journal for more information. It will be held in the WE room (room 208) from 3pm to 3:30 on October 4th. #wwpchar18 #ifma #weworkplace

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Check out the WE line-up for IFMA's WWP - It starts bright and early on Wednesday and ends late on Friday

Check out the WE line-up for IFMA's WWP - It starts bright and early on Wednesday and ends late on Friday | Workplace News | Scoop.it

IFMA World Workplace 2018 is right around the corner and the Workplace Evolutionaries Community (WE) has a line-up you won't want to miss. Be sure to come early. The fun and learning begins on Wednesday, October 4 at 8 a.m. (Charlotte NC).

Workplace Evolutionaries's insight:

Wednesday 10/4 kicks off at 8am and includes:

- A year of insights from the the industry's top workplace innovators (led by renowned podcaster, Mike Petrusky from iOffice)

- Workshop: The Discovery that Forever Changed the Future and How we Work (led by best-selling author Bill Jensen)

- Explore the fascinating Erste Campus case study with workplace strategist Martin Ruppe

- Shift Happens: IT, REAL, ESUS and WE come together for a cross-functional look at the Top 3 "Big Shifts” 

 

Thursday 10/5 look forward to:

- WE HUB Workshop: Share experiences with HUB leaders from around the world and learn how to start a HUB in your area

- Seven great sessions on topics that include: Evolving Technologies and New Innovations, How FM Can Drive Culture and Engagement, Findings from the 5th Biennial Global Workplace Benchmarking Survey, Demystifying the Workplace Experience, Revelations and Calculations about Circulation, and Making the Change Process Predictable

-WE Tour, WE Learn, and WE socialize with IA

 

Friday offers a lineup worth staying for:

Six great sessions on: Redefining Experience, The Need for Focus, Quantifying the Impact of Workplace Change, Quantifying a Great Experience, The Future of Work Through the Lens of HR, IT, and CRE/FM, A New Landscape of Work, Cracking the Code on Unassigned Seating, and Hacking the Workplace.

 

Come Early and Stay Late so you don't miss out!

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Journaled study measured a 70% reduction in face-to-face interaction after the introduction of an open office

Journaled study measured a 70% reduction in face-to-face interaction after the introduction of an open office | Workplace News | Scoop.it

Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into ‘open’, transparency-enhancing architectures with fewer walls, doors and other spatial boundaries, yet there is scant direct empirical research on how human interaction patterns change as a result of these architectural changes."

Workplace Evolutionaries's insight:

In two separate field-based studies, the researchers documented a 70% reduction in face-to-face interaction after the introduction of an open office environment. Email communications increased by 25% to 50% during the same period. Co-located teams suffered the same decline as those that were not.  

 

Pulling from other research, the article stresses:

- the relative richness of face-to-face over email and texting

- the importance of intermittent, rather than constant social interaction on collaborative work and problem solving

 

It concludes that open offices have the perverse effect of reducing, rather than increasing productive communication.

 

This claims to be the first study to empirically measure both face-to-face and electronic interaction before and after the introduction of an open office environment.

 

The measurement tools included sociometric badges (equipped with microphones, infrared sensors, accelerometers, and bluetooth sensors). Digital communications were collected from company servers. All participants were volunteers (52 in one case and 100 in the other). HR data indicated no bias.

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17 Reasons you should formalize your mobile, activity-based, or unassigned desk program. Plus dozens of tips for how to do it.

17 Reasons you should formalize your mobile, activity-based, or unassigned desk program. Plus dozens of tips for how to do it. | Workplace News | Scoop.it
New research shows strong trend toward formal workplace policies around activity-based working, unassigned desks, mobile work, and telework. Here’s what you need to know.
Workplace Evolutionaries's insight:

If you've been running your workplace program without formal policies, practices, and training, this is a must read. It's based on a new benchmarking report sponsored by IFMA's Workplace Evolutionaries.

 

The 'Tips' section offers dozens of must-have policies and guidelines for:

  • Space usage
  • Tools and Technology
  • Remote or mobile workers
  • And more
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A comprehensive and proscriptive report on job loss due to automation from McKinsey

A comprehensive and proscriptive report on job loss due to automation from McKinsey | Workplace News | Scoop.it
Demand for technological, social and emotional, and higher cognitive skills will rise by 2030. How will workers and organizations adapt?
Workplace Evolutionaries's insight:

If you or your clients are worried about how automation will impact the future of jobs, this 84-page report is a must-read. It includes breakdowns by industry, geography (US vs Western Europe), and extent of adoption. 

 

It devotes many pages to what organizations are doing to prepare. Key strategies include:

  • More continuous learning
  • The creation of new business units
  • More cross-functional collaboration
  • More agile ways of working
  • More team-based work

 

Dividing organizations into three buckets: extensive, moderate, and limited adopters of automation, it reveals substantially different views of the future world and in how each group is preparing for it. Of concern, is that the slow adopters will not invest in the preparation strategies outlined above and that, at the macro level, will create significant economic hardship for the most vulnerable.

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A wellness program with bragging rights—It can work, but it has to run deep

A wellness program with bragging rights—It can work, but it has to run deep | Workplace News | Scoop.it
This Palm Beach hotel has some of the happiest employees and guests in America. That's because they've made wellness a business imperative.
Workplace Evolutionaries's insight:

Wellness programs get mixed reviews, but Breakers Palm Beach, an upscale Florida resort, shows they can work. The bragging rights they've earned with their programs includes:

 

  • A 4:1 return on investment based on healthcare savings
  • Turnover that's 55% lower than peers
  • A 30:1 ratio of applications received to jobs posted
  • 92% of employees calling it a great place to work

 

The difference, according to Leigh Stringer the author of this Slate article, lies in management's deep commitment to the belief that happy employees make for happy customers.

 

Support for its broad-based health and wellness programs comes from the very top of the organization, the family who owns the resort and its top executives. It takes more than just offering gym privileges, flexible hours, and remote work options, reports Stringer. It takes a culture that gives employees permission to take advantage of the offerings.  

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New study establishes link between autonomy, mental health, and turnover 

New study establishes link between autonomy, mental health, and turnover  | Workplace News | Scoop.it

The objectives of this study are to 1) examine the direct effect of psychosocial work characteristics (as measured by job autonomy and work-related pressure) in relation to self-reported psychological morbidity symptoms and early retirement retentions, and 2) to investigate burnout as mediating variable of these postulated associations. The study involved 593 NHS consultants (Male = 63.1%) from hospitals in England, Scotland and Wales. 

Workplace Evolutionaries's insight:

The study concluded that high job autonomy negatively predicted anxiety, depression, and intention to retire. While this may be intuitive to those familiar with the link between autonomy and employee engagement, it offers additional fodder for the argument against micromanagement and in favor of performance-based outcomes.

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GSA's free "Buildings and Health" tool offers a wealth of research

GSA's free "Buildings and Health" tool offers a wealth of research | Workplace News | Scoop.it

GSA's Sustainable Facilities Tool was designed to help federal agencies and the general public build and buy green.

Workplace Evolutionaries's insight:

GSA's SFTool (Sustainability Facilities) just got better with the addition of four new tools:

  • The Buildings and Health Module highlights the financial benefits and shares best practices in making buildings healthier for their occupants 
  • A synopsis of how biophilia impacts health outcomes
  • A primer on Circadian Light
  • An interactive Health and Wellness Guidance Crosswalk which provides an easy-to-use way to compare sustainability and wellness rating systems across a broad range of criteria

The site also offer a wealth of research citations and additional resources all for free (well, sort of, if you don't count your tax dollars.)

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BCG shares takeaways about disruption from European Leadership Summit

BCG shares takeaways about disruption from European Leadership Summit | Workplace News | Scoop.it

"About 100 senior Euro 500 executives from 13 countries convened in Geneva for BCG’s ninth European Strategy Leadership Summit. The theme—“The Beauty of Disruption”—challenged participants to see disruption as a friend, not a foe."

Of the group:

  • 95% reported their businesses had been affected by disruption
  • 60% named new technologies and business models as the primary types of disruption they face
  • 60% describing their organization’s ability to adapt to it as average or worse
Workplace Evolutionaries's insight:

The key takeaways for surviving/embracing an increasingly disruptive world included:

  • External innovation (partnering with stronger innovators) is emerging as a trend as only 21% of organizations felt they had the internal talent to do it
  • Digital transformation that is taken on proactively has a 50% higher ROI than if done reactively 
  • Emerging market leaders are embracing digital more aggressively than those in developed markets
  • The pace of change will narrow windows of opportunity for exploiting new products and services
  • Organizations must shift from product-based value propositions to digital ones, from global supply chains to local globally-integrated ones, and from standard global offerings to more regionalized approaches.
  • Embrace AI, which the article describes as 10% algorithm, 20% technology, and importantly, 70% business processes.
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Employers seeing the value of better work-life balance; summer Fridays offered by over 4 in 10  

Employers seeing the value of better work-life balance; summer Fridays offered by over 4 in 10   | Workplace News | Scoop.it

"The hands on the office clock always seem to move a little slower on a Friday afternoon. Especially during the summer. Outside, it's gorgeous, and the last place anyone wants to be is stuck inside an office, waiting for 5 p.m. to finally start the weekend."

Workplace Evolutionaries's insight:

Wow, the article states that 42% of Fortune 1000 companies offer "Summer Friday, twice as many as just 2 years ago. 

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Curated by Workplace Evolutionaries
Kate is president of Global Workplace Analytics (GWA), a research-based consulting organization that helps employers create and communicate the people, planet, and profit business case for mobile, distributed, and flexible work.