Future of Retail
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Six Consumer Psychology Principles that you Should 'NOT' Ignore to Gain New Customers

Six Consumer Psychology Principles that you Should 'NOT' Ignore to Gain New Customers | Future of Retail | Scoop.it
Steve Jobs famously said, “People don’t know what they want until you show it to them”. This consumer behavior is why great marketing is critical. The best marketers understand what makes people ac...
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L'e-commerce, en croissance de 15,4% au T3

L'e-commerce, en croissance de 15,4% au T3 | Future of Retail | Scoop.it

Tirées par l’augmentation du nombre d’acheteurs et des sites marchands, les ventes en ligne poursuivent leur progression selon la Fevad, qui prévoit un chiffre d’affaires de plus de 90 milliards d’euros pour l'année.

Via GCX France Canada, Patrick Bouillaud
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Comment digitaliser son point de vente

Comment digitaliser son point de vente | Future of Retail | Scoop.it
Les nouveaux comportements des consommateurs poussent aujourd'hui les enseignes à réinventer l'acte d'achat, notamment en intégrant de nouveaux services digitaux.

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Retail : Les promesses de l'Omnicanal

Retail : Les promesses de l'Omnicanal | Future of Retail | Scoop.it
Dernière transformation en marche dans le monde du Retail, l’omnicanalité s’impose comme le Graal de l’expérience client. Après le multicanal, le crosscanal, nous voilà entrés dans une nouvelle ère bien réelle… L’omnicanalité, ou la promesse d’une expérience client idéale. Focus sur un modèle qui réinvente le commerce.       Une tribune de Paul Lacroix, […]

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20 KPI e-commerce pour votre tableau de bord Web Analytics

20 KPI e-commerce pour votre tableau de bord Web Analytics | Future of Retail | Scoop.it
Pour optimiser un site e-commerce et faire grimper votre CA, la mesure et le suivi de plusieurs KPI s’imposent. Ces indicateurs permettent aux e-commerçants un suivi quotidien de la performance de leur e-commerce.

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OUTSOURCING NETWORK INTELLIGENCE's curator insight, October 2, 2:56 AM

Analyser pour comprendre, la base du ebusiness...

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34 Ways to Promote Your Online Shop Like a Pro

34 Ways to Promote Your Online Shop Like a Pro | Future of Retail | Scoop.it
Have you been doing all you can to get more sales at your online store? If your end-goal is steady, year-round profit, (and whose isn’t?), then you’re going to have to do more than just s…

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6 Rules for Recovering Lost Sales with Abandoned Cart Emails - GetResponse Blog

6 Rules for Recovering Lost Sales with Abandoned Cart Emails - GetResponse Blog | Future of Retail | Scoop.it
Abandoned shopping carts are costing your business thousands of dollars each month. But it doesn’t have to be that way. With an effectively designed email sequence, those sales will be yours again.
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Angela Wang: How China is changing the future of shopping

Angela Wang: How China is changing the future of shopping | Future of Retail | Scoop.it
China is a huge laboratory of innovation, says retail expert Angela Wang, and in this lab, everything takes place on people's phones. Five hundred million Chinese consumers -- the equivalent of the combined populations of the US, UK and Germany -- regularly make purchases via mobile platforms, even in brick-and-mortar stores. What will this transformation mean for the future of shopping? Learn more about the new business-as-usual, where everything is ultra-convenient, ultra-flexible and ultra-social.

Via Soraia Ferreira, Ph.D.
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Digital transformation in retail: Connecting up the e-commerce supply chain

Digital transformation in retail: Connecting up the e-commerce supply chain | Future of Retail | Scoop.it
CommerceHub integrates buyers and sellers in the digital supply chain. CEO Frank Poore explains how retail has now become more joined up.

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Microsoft reportedly working on Amazon Go-like cashier-less technology –

Microsoft reportedly working on Amazon Go-like cashier-less technology – | Future of Retail | Scoop.it
Amazon isn’t the only Seattle-area tech giant that wants to change how we pay for items at the grocery store. Microsoft’s business AI team is developing automated technology that tracks what shoppers put in their cart, according to a report from Reuters, which said that the company is in talks with…

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Walmart confirms deal to acquire India’s Flipkart at $20.8 billion valuation

Walmart confirms deal to acquire India’s Flipkart at $20.8 billion valuation | Future of Retail | Scoop.it
Ending months of rumors, Walmart today announced a deal to buy ecommerce site Flipkart, giving the retailer a significant foothold in India while beating back a last-minute offer from Amazon.

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3 Reasons Why Online Stores should Outsource Data Entry

3 Reasons Why Online Stores should Outsource Data Entry | Future of Retail | Scoop.it
Data entry demand for online stores is increasing leaps and bounds. Outsourced data entry service providers play a crucial role in assisting eCommerce stores to keep track of all the products, and to the extent of keeping a watch on customer’s online behavior.
 

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L'e-commerce BtoB français va croître de 15% par jusqu'en 2020

L'e-commerce BtoB français va croître de 15% par jusqu'en 2020 | Future of Retail | Scoop.it
Les achats en ligne des entreprises de plus de dix salariés atteindront 947 milliards d'euros dans deux ans, selon Xerfi. Voici quelques stratégies adoptées par les marchands sur ce terrain.

Via GCX France Canada, Patrick Bouillaud
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Comment les points de vente se réinventent

Comment les points de vente se réinventent | Future of Retail | Scoop.it
Le cahier de tendances du salon MPV met en avant trois mouvements : la personnalisation du parcours

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Quels sont les impacts des technologies virtuelles dans le retail?

Quels sont les impacts des technologies virtuelles dans le retail? | Future of Retail | Scoop.it
Profiter des solutions d'immersion pour guider le consommateur dans une nouvelle expérience d'achat: c'est ce que recherchent les enseignes, qui veulent améliorer leur parcours client. Plongée dans les magasins du futur!

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Contenu et e-commerce : le catalogue ne suffit plus

Contenu et e-commerce : le catalogue ne suffit plus | Future of Retail | Scoop.it
30% des utilisateurs ont déjà abandonné un panier en ligne à cause d'une description insuffisante.Contenu et E-commerce,...

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OUTSOURCING NETWORK INTELLIGENCE's curator insight, November 8, 8:02 AM

Content is king, même sur une e-boutique ! imagineriez-vous un vendeur muet chez DARTY ou à la FNAC ? (Bon, je dois dire que parfois...)

Philippe Coll's curator insight, November 13, 9:27 AM

Le contenu, toujours le contenu. Merci Oni, d'avoir repéré cet article.

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Why Amazon reportedly wants to open 3,000 Automated Stores

Why Amazon reportedly wants to open 3,000 Automated Stores | Future of Retail | Scoop.it
Why Amazon reportedly wants to open 3,000 Automated StoresAmazon will reportedly open 3,000 physical stores within three years. Some stores will carry a small number of groceries and others will carry prepared foods. Amazon has the advantage of drawing on the vast amount of data they collect from cu

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Obinna Odenigbo's curator insight, November 5, 12:00 PM
90 percent of all retail sales happens offline. This is certainly one of the reasons Amazon wants to open more brick and mortar stores.
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Le commerce spécialisé en chute de 1,9% en août

Le commerce spécialisé en chute de 1,9% en août | Future of Retail | Scoop.it

Selon l’indice de Procos, la fédération du commerce spécialisé, août 2018 se boucle en recul de 1,9% par rapport au même mois de 2017. Ce qui reste mieux que juillet 2018 à - 4,3 %. Même relativité de la baisse de fréquentation de 2,7 % en août 2018, comparativement à celle de 7,1 % en juillet.

Via GCX France Canada, Patrick Bouillaud
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The Future of Commerce: 60 Stats and Trends for 2019 and Beyond #Infographic HT @MaireadKillian1

The Future of Commerce: 60 Stats and Trends for 2019 and Beyond #Infographic HT @MaireadKillian1 | Future of Retail | Scoop.it

Are you wondering what the future holds for your eCommerce website? Want to know the future trends likely to decide the success of your online shop?
Here’s a quick summary of the key points of focus:
Personalized experience
Multiple shopping channels
Customer service automation
Cryptocurrencies as a payment method
On-site and in-app mobile commerce
Same-day delivery
Pay-monthly models
The future of delivery services
Increasing video use
Pop up shops


Via Farid Mheir
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Farid Mheir's curator insight, September 21, 11:19 AM

WHY IT MATTERS: every one of these trends seems to be supported by specific technologies - and these tech are not yet fully deployed at retailers today, leading to many that struggle to stay relevant IMHO.

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5 Technologies that will change the way you Shop

5 Technologies that will change the way you Shop | Future of Retail | Scoop.it
5 Technologies that will change the way you ShopRetail shopping will change more in the next 10 years than it has in the last 1000 years. These are 5 pieces of technology that will change the way you shop.

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Brian Benton's curator insight, September 14, 1:37 PM
5 Technologies that will change the way you Shop
Shala Wedikom's curator insight, September 27, 4:08 PM

https://goldenskyonlinepharmacy.online/product/buy-trazodone-online/

Tuhin Islam's curator insight, October 25, 2:06 AM
Technologies that will change the way you shop will change more in the next 10 years than it has in the last 1000 years.
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How New Entrants Are Shaping The Future Of Retail

How New Entrants Are Shaping The Future Of Retail | Future of Retail | Scoop.it
Retailers Brandless, Warby Parker and Boxed show that retail innovation and disruption may come from the middle – or rather, by eliminating it.
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Richard Platt's curator insight, August 15, 2:21 PM

New business models focused on an evolved customer experience are shaping the future of consumer markets – sending new entrants and legacy players the same message: innovate to survive.  The heavyweight competitors that thrive in today’s market are the leaders who introduced us to products at our fingertips, free next-day delivery and subscription-based shopping. But the market is changing and what works today will need to adapt for tomorrow.  I hear a lot of speculation about the next big innovator – who is going to be that next brand that disrupts the market? I look at disruption a little differently. Innovators will not be able to just appear shinier, use new tech and simply deliver on the things that consumers have come to expect – even if those things, like vast inventories at low prices and next-day delivery, are incredibly challenging to get right.  Innovation that disrupts the market will come from a business that is able to harness the power of advanced analytics, new supply chain models and artificial intelligence. Businesses will break through by creating a customer experience that does not exist today . I see these emerging powers in both big and small upstarts and startups.

One such startup is Boxed, an e-commerce business that offers bulk items at wholesale prices without a membership fee, and delivers goods in less than three days. Boxed started in a garage, and today its valued at more than half a billion dollars. The business is successfully taking market share away from brick-and-mortar retailers partly because of its easy-to-navigate customer experience and also its use of advanced technology and machine learning to improve internal operations.  Warby Parker, the eyeglass company that evolved a dated shopping experience, has also disrupted a category that has seen little innovation over the past few decades. The company offers quick delivery, lower costs and on-trend products. Warby Parker is now a household name and worth $1.75 billion— proving the quickly won value of disrupting the retail experience.  Then there’s Brandless, a smaller retailer that secured $50 million in funding last year. Brandless sells more than 300 food, clean beauty, non-toxic cleaning, household and office goods. Like Boxed and Warby Parker, these three innovators show us a lot about what matters in the future of retail.

  • Creating a retail democracy – Amazon did something powerful for retailers and distributors – in a brand and label-obsessed market, it democratized the selling of goods for distributors. No one knows who they last purchased from through Amazon. The retailer has given distributors a user-friendly platform to sell their products, leaving distributors the opportunity to do what they do best: compete on price and availability.
  • Brandless is democratizing retail in a different way – stripping packaged goods down to their core, and focusing on attributes of the products over branding (see terms known as Functionality, Jobs-To-Be-Done, and Main Parameter's of Value). By eliminating traditional branding, the packaging illuminates only what the core customer finds important – organic, non-GMO, vegan, etc. (and you better believe those attributes are rooted in customer data). Brandless is then able to sell most things at a lower price, eliminating what they call the “brand tax” and giving every product a $3 or less price tag.
  • Building relationships directly with consumersWarby Parker gives every customer a boutique shopping experience. By cutting out the middleman, the company is able to lower its prices without royalties and offer customers an intimate shopping experience from their living room. It’s likely a unique enough experience that people share it with their friends, or at least ask their opinion on frames. Similarly, Brandless’ model also allows shoppers to skip the big box retailer or e-commerce grocer. With a condensed value chain, the company can offer lower prices and better market directly to consumers—which they both do via social media. Using analytics and digital marketing, Brandless, for example, is able to target consumers directly using social channels. In fact my team’s research found that 23 percent of Brandless shoppers reach its site via social media. By comparison, social media only accounts for 2-4 percent of other sites’ traffic in the category.
  • Shaping every aspect of your business around your customer – From supply chain to delivery and loyalty, retail businesses have to gain deeper insights on their customers and integrate that thinking into every corner of its operations. Boxed delivered an experience that younger, digitally savvy consumers enjoy. Warby Parker put the customer at the center of every operational and market decision it made.
Grengar Pitter's comment, August 17, 12:32 PM
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Amazon to acquire online pharmacy PillPack

Amazon to acquire online pharmacy PillPack | Future of Retail | Scoop.it
Terms of the deal were not disclosed. The companies expect the deal to close during the second half of the year.
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The State of Retailing Online 2018 says retail Armageddon may not be as bad as initially anticipated

The State of Retailing Online 2018 says retail Armageddon may not be as bad as initially anticipated | Future of Retail | Scoop.it

The annual study conducted by NRF and Forrester examines key digital commerce issues. 

 

Key findings from this year’s report include:

  • Net-net, stores are growing: More surveyed retailers say they will be opening stores in 2018 versus closing them. This outlook contrasts with claims that the physical retail world is being displaced by ecommerce and is therefore doomed.
  • Omnichannel remains a key store investment area: Efforts like in-store pickup and endless-aisle investments have been a recurring theme for digital retailers for years, and continue in 2018 as retailers recognize these initiatives are often multiyear endeavors.
  • Digital retail continues to be the bright spot it’s been for years: Retailers continue to experience success in their ecommerce businesses, which have been buoyed by strong mobile commerce performance and improvements in key metrics like conversion rates.

Via Farid Mheir
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Farid Mheir's curator insight, May 28, 5:59 AM

WHY IT MATTERS: the number of retail store is growing - so why are we talking of retail armageddon? This research provides some insight, as does this newsletter from Axios: the armageddon may be for shopping malls - with only 300 of the existing malls to survive in a few years...

https://www.axios.com/newsletters/axios-future-ca246c67-295d-411e-8802-e41f11e11512.html 

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Retailers Need to Embrace Technology to Survive in the Omnichannel World

Retailers Need to Embrace Technology to Survive in the Omnichannel World | Future of Retail | Scoop.it
Here are the top ways retailers can embrace technology, both on the employee and customer sides, to thrive in the new retail reality.

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Richard Platt's curator insight, April 30, 2:33 AM

Here are the top ways retailers can embrace technology, both on the employee and customer sides, to thrive in the new retail reality.

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Carrefour, Leclerc, Franprix, Monoprix : distribution, la bataille de Paris

Carrefour, Leclerc, Franprix, Monoprix : distribution, la bataille de Paris | Future of Retail | Scoop.it

Avec l'arrivée de Leclerc et la montée du e-commerce, les distributeurs se livrent une guerre sans merci. Premier volet.
Auteure : Corinne Scemama


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Face à Amazon, les magasins physiques se dirigent-ils vers un retail augmenté ?

Face à Amazon, les magasins physiques se dirigent-ils vers un retail augmenté ? | Future of Retail | Scoop.it
Face à Amazon, la technologie à la rescousse ? Avec la réalité augmentée, les grands magasins ont peut-être trouvé l'outil parfait pour allie

Via Jérôme MONANGE, GCX France Canada, Patrick Bouillaud
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