"In a mini-interview with Alakh Asthana of eClerx Services, Verna talks about why deliberate incentives for knowledge sharing are not necessary. She explains that people love to talk about their work - how they solved a problem, something that they ran into, that they had a really great idea and it worked out etc. It's very natural for employees to share their achievements, problems and other areas of interests over informal coffee table discussions.

Verna suggests that simple recognition and acknowledging contribution ensures employees are motivated to share and maintain knowledge sharing as a continuous process."