Nancy Dixon Explains 3rd Era Knowledge Management - James Dellow on | Future Knowledge Management |

"Last year, Nancy Dixon presented what I think is one of the best overviews of the state of knowledge management today, where she explains the 3 eras of knowledge management

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She describes the 3rd era of knowledge management as being focused on using collective knowledge to:

Address complex issues.Create new knowledge.Grow innovation.

The enablers and processes for 3rd era knowledge management involve cognitive diversity, transparency, convening, joint sensemaking and crowdsourcing. The overall theme is one of organisational learning, in comparison to past themes in 1st and 2nd era knowledge management about employee productivity and capability."