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Do You Really Need Reasons for Your Ideas?

Do You Really Need Reasons for Your Ideas? | field Service Management | Scoop.it
Experimentation drives innovation. In the workplace, however, theory always precedes a project. You must have reasons for your ideas. Initiatives like Google's 20 percent time challenge this approach. Start by experimenting; develop your theory second.

Via Jeff Oskin
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Jeff Oskin's curator insight, May 16, 2014 4:07 PM

This article really hammers home the need to enable creativity in your organization.  Daniel Pink speaks of the importance of creativity in is TED talk.

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Managing the mobile workforce -- FCW | IAITAM N...

Managing the mobile workforce -- FCW | IAITAM N... | field Service Management | Scoop.it
As agencies log successes in enterprisewide initiatives, the familiar challenges of security and trust remain.
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How to Get the Best From Virtual Employees

How to Get the Best From Virtual Employees | field Service Management | Scoop.it
Some days it’s a challenge just to manage the people who sit within 10 feet of you, let alone someone who is 500 miles away or even on another continent.
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Technology Implementation Services | Jolt Consulting Group

Technology Implementation Services | Jolt Consulting Group | field Service Management | Scoop.it
A technology solution is only as good as its implementation. To learn more about our technology implementation services, contact Jolt Consulting today!
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#fieldsales

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How to Find the Cause of Poor Customer Service at Your Business

How to Find the Cause of Poor Customer Service at Your Business | field Service Management | Scoop.it
The following is an approved excerpt from Jeff Toister's book (RT @horicentweets: How to Find the Cause of Poor #CustomerService at Your #Business...
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Jolt Consulting Group teams with Private Equity Firm; Chosen for Field Service Management Industry Expertise

Jolt Consulting Group teams with Private Equity Firm; Chosen for Field Service Management Industry Expertise | field Service Management | Scoop.it

Chosen for Field Service Management Industry Expertise

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@servicejolt

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How to Improve Mobile Security for Mobile Workers - 5 Best Practices

How to Improve Mobile Security for Mobile Workers - 5 Best Practices | field Service Management | Scoop.it
Installing security software that will automate a security policy can remove many of the security worries involved.
Kristin Sica's insight:

#mobilesales @servicejolt

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Grow Sales by Improving Customer Relationships, Building Trust

Grow Sales by Improving Customer Relationships, Building Trust | field Service Management | Scoop.it

rSales reps typically want to go straight to the decision maker. However, in most organizations, the decision maker is supported by a network of team members who can also influence the outcome of the deal.

Kristin Sica's insight:

#CRM @servicejolt

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Creating a Strong Company Culture | Jolt Consulting Group

Creating a Strong Company Culture | Jolt Consulting Group | field Service Management | Scoop.it
NEW YORK, United States — No one gave me a recipe for how to create company culture. I have been lucky to piece together the wisdom of many who have gone b
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This article really seems to cover all the bases of building a company culture.  Don’t overlook the importance in clearly articulating the vision — your painted picture — in the process.

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6 Secrets to Offering Exceptional Customer Service

6 Secrets to Offering Exceptional Customer Service | field Service Management | Scoop.it
The vast majority of people are not experiencing great service.

Nearly a third of consumers believe that businesses are now paying less at
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@servicejolt

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How to Efficiently Keep Business Technology Up-to-Date | Business Consulting Services

How to Efficiently Keep Business Technology Up-to-Date | Business Consulting Services | field Service Management | Scoop.it
Technological advances, Field Service Management, technology consulting services, mobile workforce management, service industry
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How to Efficiently Keep Business Technology Up-to-Date | Business Consulting Services

How to Efficiently Keep Business Technology Up-to-Date | Business Consulting Services | field Service Management | Scoop.it
Technological advances, Field Service Management, technology consulting services, mobile workforce management, service industry
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Why You Should Love Your Sales Team, Even If You Don't Like Sales - Business Insider

Why You Should Love Your Sales Team, Even If You Don't Like Sales - Business Insider | field Service Management | Scoop.it
Why You Should Love Your Sales Team, Even If You Don't Like Sales
Business Insider
And why is it that all sales professionals are prematurely compared to used car salesmen?
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Why good leaders make you feel safe

Why good leaders make you feel safe | field Service Management | Scoop.it
What makes a great leader? Management theorist Simon Sinek suggests, it’s someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility.

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Jeff Oskin's curator insight, June 3, 2014 6:46 PM

Another outstanding Sinek presentation on the power of true leadership....so, do your employees really feel "safe"?

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Implementation Lead openings

Implementation Lead openings | field Service Management | Scoop.it

Jolt Consulting Group is growing and we are looking for top-notch individuals who share our passion for service. We encourage you to submit your credentials, including cover letter, info@joltconsultinggroup.com

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@servicejolt

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Mind the Gaps: Achieving Mobile Productivity

Mind the Gaps: Achieving Mobile Productivity | field Service Management | Scoop.it
At this point, most of us are mobile. In fact, according to one source, 73 percent of us work out of the office at least occasionally. However, letting employees use mobile devices doesn’t magicall… (Your workforce is not as #mobile as you think.
Kristin Sica's insight:

Letting employees use mobile devices doesn’t magically transform them into a mobile workforce.@servicejolt

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The Secret of Customer Service? Being Good at Not Being Bad

The Secret of Customer Service? Being Good at Not Being Bad | field Service Management | Scoop.it
A new look at an old question. Don't try to make customers happy--try to eliminate the feeling of loss. We're happy when we know that nothing will gone wrong. Since great customer experiences are typically ephemeral, why not focus on being consistently "not bad?"

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Jeff Oskin's curator insight, May 27, 2014 11:33 AM

Great article on achieving Service Excellence...it can and should be the great differentiator.

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Stop Micro Managing Your Sales Team...

Stop Micro Managing Your Sales Team... | field Service Management | Scoop.it
Learn how to stop micro managing your sales team and start motivating people to improve sales performance and the quality of your sales forecast.
Kristin Sica's insight:

@servicejolt

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WHAT IS SERVICEJOLT? Find out here...

WHAT IS SERVICEJOLT?  Find out here... | field Service Management | Scoop.it
Field Service Management, technology consulting services, mobile workforce management, service industry
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#service #technology @servicejolt

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5 Ways to Create an Award-Winning Company Culture

5 Ways to Create an Award-Winning Company Culture | field Service Management | Scoop.it
While company culture is not a one-size-fits-all, here are a few practices that could help develop any existing culture into an award-winner.
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#salesforce @servicejolt

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The Three Questions a Leader Must Answer

The Three Questions a Leader Must Answer | field Service Management | Scoop.it
Leadership is a complex art. The list of skills and attributes an effective leader must possess is innumerable. There are some things a leader must do, including answering these three questions. Wh...
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@servicejolt 

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ServiceMax Partnership | | Field Service Management

ServiceMax Partnership | | Field Service Management | field Service Management | Scoop.it
ServiceMax partner, ServiceJolt, performance framework, improve the efficiency of your field service operation, field service management, business technology consulting, Field Service Management, technology consulting services, mobile workforce management
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Six rules every sales department should live by - Gulf Times

Six rules every sales department should live by - Gulf Times | field Service Management | Scoop.it
Gulf Times
Six rules every sales department should live by
Gulf Times
1) Have written sales goals.
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8 Developments that will Change the Future of the Mobile Workforce

8 Developments that will Change the Future of the Mobile Workforce | field Service Management | Scoop.it
Companies that grasp how to strategically leverage advanced analytics and location intelligence stand to drive efficiencies, improve customer service and boost profits.

Via TechinBiz
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@servicejolt

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6 apps to start building a mobile workforce

6 apps to start building a mobile workforce | field Service Management | Scoop.it
In terms of technologies, nothing has been more disruptive than mobile Internet. Did you know that there are now more smartphones sold each year than desktop computers? And that mobile will surpass desktop Internet usage sometime in 2014? For businesses, this has had a profound impact on the very notion of work. Where we once thought “work” to be about getting in at 9 am and sitting in a cubicle until the clock strikes 5 pm, we now live in an era where we are more connected — and thus more available — than ever before. The negative side effects of this availability have been debated at length (and are a subject for another post), but the clear benefit is that we are no longer tethered to our desks and can work from quite literally anywhere. In my role, I often find myself away from the office for long stretches of time. Where once this meant I’d return to a maelstrom of memos, emails and voicemails, I can now access — and also action them — from [...]
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