Fareita
2 views | +0 today
Follow
Your new post is loading...
Your new post is loading...
Rescooped by Fareita from CRM & Loyalty Marketing
Scoop.it!

Whats next for loyalty in 2013

Whats next for loyalty in 2013 | Fareita | Scoop.it
Loyalty Marketing thoughts and musings ... Within loyalty, when we talk about terms like gamification and how these are changing the face of loyalty, most commentary is about the mechanics. However what gamification is ...

Via Jacob Kimber
more...
Neal Shen's curator insight, May 2, 2013 3:01 PM

User experience is important in all interactions, it's not just about online or digital experiences. Increasingly the user experience is what sets us apart from competitors.  Making things easy, engaging, responsive, fun and useful is critical.Totally agree that Smartphones are the way forward.

John Clinton's curator insight, May 2, 2013 4:10 PM

user experience is important 

Rescooped by Fareita from CRM & Loyalty Marketing
Scoop.it!

Forrester exec: 6 disciplines to boost loyalty via customer experience - Luxury Daily - Multichannel

Forrester exec: 6 disciplines to boost loyalty via customer experience - Luxury Daily - Multichannel | Fareita | Scoop.it
Luxe Marketing: Forrester exec: 6 disciplines to boost loyalty via customer experience: NEW YORK - A Forrester R... http://t.co/ZzGbb4y5

Via Jacob Kimber
more...
No comment yet.