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CRM Software Article Collection: The Best of 2016

CRM Software Article Collection: The Best of 2016 | Everything CRM | Scoop.it
Discover The Top Collection Of CRM Articles 2016 Had To Offer And Take A Look At What 2017 Will Offer For The Future of CRM.
Michael Taylor's insight:
We took our favorite CRM Articles of 2016 and compiled them so you can read them with ease. From Social CRM to the top CRM Softwares out there, there is surely something for you. 
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The Future of CRM Software - CRM Simplified

The Future of CRM Software - CRM Simplified | Everything CRM | Scoop.it
Get Ready For What Tomorrow Has In Store For The CRM World And Use It To Your Advantage With This Sneak Peek Into The Future Of CRM.
Michael Taylor's insight:
Here is the future of CRM as I see it. What do you think are some other trends we should brace ourselves for?
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Fruitful Infographic: Key Benefits of CRM - CRM Simplified

Fruitful Infographic: Key Benefits of CRM - CRM Simplified | Everything CRM | Scoop.it
Discover The Most Important Benefits Of Using A CRM Platform Like Analysis, Sales And Marketing Alignment And Lead Scoring, With This Great Infographic.
Michael Taylor's insight:
This infographic lists 9 important benefits of using CRM!
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Infographic – Your Business May Need an Online CRM. Here's Why: - CRM Simplified

Infographic – Your Business May Need an Online CRM. Here's Why: - CRM Simplified | Everything CRM | Scoop.it
Let This Flowchart Lead You To The Inevitable Conclusion - That Your Business Needs An Online CRM, While Reading Interesting Trivia Facts And Statistics.
Michael Taylor's insight:
An amusing flowchart answering the question of whether you should get an online CRM system. What caught my eye here is mostly the interesting statistics.
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Great Infographic: How Your CRM Can Increase Your ROI - CRM Simplified

Great Infographic: How Your CRM Can Increase Your ROI - CRM Simplified | Everything CRM | Scoop.it
Discover The 4 Things You Need To Know In Order To Fully Understand The Important Role CRM Plays In Your Organization, With This Excellent Infographic.
Michael Taylor's insight:
A nice infographic about the importance of CRM in any organization. Already shared it with my co-workers. Thought you would like it as well.
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3 Reasons You Should Invest in Small Business CRM Software - CRM Simplified

3 Reasons You Should Invest in Small Business CRM Software - CRM Simplified | Everything CRM | Scoop.it
Find Out Why Your Small Business Should Invest In A New CRM Software, Even If Things Are Currently Up And Running With No Complaints. 
Michael Taylor's insight:

You got your CRM software up and running for over a decade now, and haven't had any complaints. Great, right? Wrong! Look at the calendar. Is it 1990? MS Dos was good enough in 1990. CD Roms were good enough in 1990. 15 miles per gallon was good enough in 1990. It's 2016.

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How to Tell which Open Source CRM System is Right for You - CRM Simplified

How to Tell which Open Source CRM System is Right for You - CRM Simplified | Everything CRM | Scoop.it
Check Out A Quick, Ultra Informative Review Of Top Of The Line Open Source CRMs, And Learn Which Open Source CRM System Will Get You The Best Results!
Michael Taylor's insight:

Open Source CRM systems are making waves lately. If you are not sure if your corporation needs it or if you haven't decided yet which system can be most useful for you, then stop everything you do and read this article:

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4 CRM Objectives And Goals To Set - CRM Simplified

4 CRM Objectives And Goals To Set - CRM Simplified | Everything CRM | Scoop.it
Enter Now and Discover 4 CRM Objectives and Goals You Need to Set on Your Resource for Customer Relationship Management Information and News.
Michael Taylor's insight:

In order to get the most from Customer Relationship Management, you have to a have a clear set of CRM objectives and goals.

In my latest article I share 4 CRM ojbectives you must reach if you want to guarantee successful results. Discover them right here.

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Hubspot and Linkedin are After the CRM Market - CRM Simplified

Hubspot and Linkedin are After the CRM Market - CRM Simplified | Everything CRM | Scoop.it
Enter Now and Discover How Hubspot and LinkedIn are Going After the CRM Market on Your Resource for Customer Relationship Management Information and News.
Michael Taylor's insight:

Back in September Hubspot announced the launch of a new free CRM and I have yet to address it.

Check out this article about how Hubspot and LinkedIn are after the CRM market

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Infor CRM Review - CRM Simplified

Infor CRM Review - CRM Simplified | Everything CRM | Scoop.it
Enter Now and Discover an Extensive Infor CRM Review and Ensure You Choose the Best Possible Customer Relationship Management Software for Your Needs.
Michael Taylor's insight:

Searching for a powerful CRM tool for your business? Check out my review of InforCRM and find out of it's a good fit for you.

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Microsoft Unveils Dynamics CRM 2015 – Let’s Look at What’s New - DynaMe

Microsoft Unveils Dynamics CRM 2015 – Let’s Look at What’s New - DynaMe | Everything CRM | Scoop.it
Enter Now and Discover Everything You Need to Know About the New Microsoft Dynamics CRM 2015 and Ensure You Understand the Benefits and Features.
Michael Taylor's insight:

Microsoft unveils Dynamics CRM 2015-

Find out what's new here

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Understanding Customer Relationship Management Cycle - CRM Simplified

Understanding Customer Relationship Management Cycle - CRM Simplified | Everything CRM | Scoop.it
Enter Now and Discover Everything You Need to Know About the Customer Relationship Management Cycle on Your Resource for CRM Information and News.
Michael Taylor's insight:

Implementing a successful customer relationship management cycle involves understanding what is and how it works.

Learn everything you need to right here. 

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Extensive Microsoft Dynamics Database Guide - DynaMe

Extensive Microsoft Dynamics Database Guide - DynaMe | Everything CRM | Scoop.it
Enter Now and Discover an Extensive Microsoft Dynamics Database Guide and Ensure Your Data is Efficiently Organized for Use.
Michael Taylor's insight:

Dynamics CRM data is stored in a Microsoft Dynamics database and reports access this data through several filtered views included in the Dynamics CRM.

Check out my complete guide to Dynamics Database right here.

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Best CRM Software for Small Business - CRM Simplified

Best CRM Software for Small Business - CRM Simplified | Everything CRM | Scoop.it
Discover Some Of The Best CRM Software Available And How To Integrate Them Into Your Small Business For Long Term Success.
Michael Taylor's insight:
Check out some of the top CRM Software for your small business. Don't put it off for any longer. 
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The Evolution of CRM to SCRM - CRM Simplified

The Evolution of CRM to SCRM - CRM Simplified | Everything CRM | Scoop.it
Check Out This Fascinating Infographic That Reviews The Evolution Of CRM To Social CRM, Detailing The Key Differences, As Well As Future Step For CRM.
Michael Taylor's insight:
Came across this infographic about the evolution from CRM to social CRM. I believe it truly does provide greater benefits than the original as it is more accessible and interactive!
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Supersize Your CRM with These Must Reads - CRM Simplified

Supersize Your CRM with These Must Reads - CRM Simplified | Everything CRM | Scoop.it
Discover Tips To Ease Up Your CRM Implementation Process, See Why You Need A CRM Champion In Your Company And More In Our Monthly Roundup Of CRM Articles!
Michael Taylor's insight:
It’s always better to think outside the box! These top CRM articles may be able to help with just that!
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4 secrets of customer loyalty from successful retailers

4 secrets of customer loyalty from successful retailers | Everything CRM | Scoop.it
Think about the large retailers who are struggling: Sears, JC Penney, Aeropostale and many others. But it's not the merchandise, locations or prices prompting consumers to shy away. It's the customer experience.
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Our Monthly Must Reads in CRM - CRM Simplified

Our Monthly Must Reads in CRM - CRM Simplified | Everything CRM | Scoop.it
Catch Up On The Latest News And Important Trends In CRM With Our Monthly Roundup Of The 8 Best Articles And Blog Posts.
Michael Taylor's insight:
Take a look at what I thought were the best articles in CRM of the month. Do you have any to add?
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Best CRM Software According to G2 Crowd Winter 2016 Rankings

Best CRM Software According to G2 Crowd Winter 2016 Rankings | Everything CRM | Scoop.it

CRM software tools have a wide variety of features, including Salesforce automation, marketing automation, customer support, reporting and analytics, mobile and social, platform, and integration. The Salesforce automation feature category garnered some of the highest ratings across the board, with contact and account management receiving the highest average satisfaction score of 86 percent. The platform feature category had comparable ratings, with scores spanning from 77 percent to 85 percent.

 

Across the board, customer service was king as products with the best customer service faired better in other satisfaction categories as well, and poor customer service tainted reviewers’ entire sentiment about a product. Reviewers often demanded quicker response times, around the clock support, better educational materials and optimization ideas from their software providers.

 

Key findings also revealed that mobile and social features need improved functionality. Within the mobile and social feature category, mobile user support, social collaboration features and social network integration were all rated at 72 percent, the lowest rated features across all product feature categories....


Via Jeff Domansky
Michael Taylor's insight:

GREAT!

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Jeff Domansky's curator insight, December 19, 2015 1:37 AM

Seven platforms earn Leader status while Nimble tops overall satisfaction rankings.

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3 Social CRM Best Practices that Will Improve Engagement

3 Social CRM Best Practices that Will Improve Engagement | Everything CRM | Scoop.it
Be on the forefront of a new movement with these social CRM best practices.
Michael Taylor's insight:

3 Social CRM Best Practices that Will Improve Engagement - Worth reading!

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Best CRM Articles of the Year - CRM Simplified

Best CRM Articles of the Year - CRM Simplified | Everything CRM | Scoop.it
Enter Now and Discover the Best CRM Articles of the Year You Can't Miss on Your Resource for Customer Relationship Management Information and News.
Michael Taylor's insight:

Wrap up of 2014 CRM

Here are the BEST articles of 2014-

Read Enjoy Share and Happy Holidays!

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5 Dynamics AX Training Tips to Follow - DynaMe

5 Dynamics AX Training Tips to Follow - DynaMe | Everything CRM | Scoop.it
Enter now and Discover 5 Dynamics AX Training Tips You Must Follow and Ensure the Most Effective Learning Strategies for Your Employees.
Michael Taylor's insight:

In order to guarantee effective Dynamics AX training, you need to deliver content using flexible methods and define the learning path.

Check out all of my helpful tips in my latest article right here.

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Understanding Dynamics Document Management - DynaMe

Understanding Dynamics Document Management - DynaMe | Everything CRM | Scoop.it
Enter Now and Discover Everything You Need to Know About Dynamics Document Management and Ensure Your Documents are Stored in an Efficient Way.
Michael Taylor's insight:

Microsoft SharePoint allows you to store your documents and manage them from within Dynamics CRM using the Dynamics document management capabilities of Microsoft SharePoint

Learn about the capabilities and features right here.

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How to Crack the Code to CRM implementation - CRM Simplified

How to Crack the Code to CRM implementation - CRM Simplified | Everything CRM | Scoop.it
Enter Now to Receive Clear step by Step Instructions on How to Crack the Code to CRM implementation and Boost Your Performance to the Next Level
Michael Taylor's insight:

"Migrate the right data"- thats just one component required to crack the code to effective CRM implementation.

Want (or need) to know the rest? Check out this article here http://crm.walkme.com/crack-code-crm-implementation

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Infor Webmail Benefits and Features - InforMe

Infor Webmail Benefits and Features - InforMe | Everything CRM | Scoop.it
Enter Now and Discover the Benefits and Features of Infor Webmail and Ensure the Most Efficient and Effective Email Experience for Your Business.
Michael Taylor's insight:

Infor Webmail has many features that make it an efficient tool you should consider for your business.

In my latest article I break down all of the benefits and features you need to know. Check it out now!


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